Wow - just amazing!
In 2011 I purchased a new Kia Sorento from Bulldog. It met all my criteria:
Safety, Reliability, Warranty, Dealer dependability, Economy, and room.
The Sorento performed flawlessly for three years! So in 2015, we purchased our SECOND Kia Sorento from Bulldog Kia, and for the same reasons. Not only that - but me experience with the folks at this dealership over the three years was consistent superior customer service. Every time.
When we bought our 2015 Kia Sorento, we were looking for the same things:
Safety, Reliability, Warranty, (by now we KNEW what a great dealer we had), Economy and room.
True to fashion, this car performed flawlessly as well. Never once failed to start, never left us stranded and never had an issue.
Here is the amazing part:
When we finally did have an issue at 110,000 miles, let me share with you what happened and how they responded.
We bought the car because it had a 100,000 mile warranty. Unknown to me, Kia manufacturer had issued a bulletin on the particular engine in our Sorento, but we never had a problem. But, at 110,000 miles, we had a big problem. The engine seized.
I called Bulldog Kia, and they immediately went to work on our behalf. They contacted Kia manufacturing and called me back within ten minutes.
Get this: With a blown motor at 10,000 miles OUT of warranty - here is what they did.
At THEIR expense, they:
Towed our car nearly two hours to the service department.
They replaced the entire engine.
They gave me a rental car for the duration of the repair
And it did not cost me one dime. Not a penny!
Not only that, but the engine they put back in, came with a 15 year, unlimited mileage new warranty!!
This does not happen in the auto business! So yeah - amazing is hardly the word to convey what a superior job they do in taking care of their customers.
If you are looking for a reliable car, backed up by a manufacturer that stands behind their product, and a dealership that you can count on at any time to be your advocate - Kia is the car and Bulldog is the dealer. I am absolutely sold on the Kia brand, and Bulldog Kia.
I've bought many a car in my 59 years. I've owned Chevy, Ford, Dodge, Acura, and Jeeps. But none of those brands performed 'flawlessly.' They all had issues - some minor, several major. But not a one with kia. And when, after ten years and two cars I finally DID have an issue - they took care of it even when out of warranty! And took care of my transportation while being repaired.
If dependability, reliability, integrity, and superior customer service are important to you - I implore you, go to Bulldog Kia. What an amazing car and amazing dealership!
FIVE STARS! Wish I could give more.