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Burdick Mazda

Syracuse, NY

4.8
244 Reviews
Call Dealership (315) 455-7051
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5885 E Circle Dr

Syracuse, NY

13220

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244 Reviews of Burdick Mazda

June 17, 2024

Vehicle was actually a Jeep Wrangler, but I do not have the option to choose that one. Great experience! More

by michael.chapman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hanlon
Report | Print
Jun 17, 2024 -

Burdick Mazda responded

Michael, thanks for sharing your great experience with us at Burdick Mazda! Please don't hesitate to reach out if there's anything else we can do for you!

June 17, 2024

I have been very happy with this Dealership and Heather & Tom has taken care of me for years. This is my 6Th Nissan Frontier Pick up. And I don't think their is a better Truck on the road. I get Great ga More

by nancyprancydoc2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather , Tom
Report | Print
Jun 18, 2024 -

Burdick Mazda responded

Thank you for your loyalty and kind words about Heather, Tom, and the team at Burdick Mazda! We're delighted to hear you're enjoying your Nissan Frontier pickups. Safe driving!

June 15, 2024

Very pleased with Burdick Mazda dealership and Sales Person Steve Turner was excellent to work with More

by Kurt.w.schreiber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Turner
Report | Print
Jun 17, 2024 -

Burdick Mazda responded

Kurt, thank you for trusting Steve & the Burdick Mazda team with your business! We appreciate the excellent feedback and hope we have the privilege of working with you again in the future!

June 09, 2024

this was my second vist to have my mazda serviced. While waiting for Kayden, who was taking care of me, he asked me if I would like to go to the cafe while I was waiting.The time flu by and when I wen More

by Loie
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayden, a lovely young lady whose name I cant remember
Report | Print
Jun 10, 2024 -

Burdick Mazda responded

Loie, we're delighted to hear that Kayden and the Burdick Mazda team took such great care of you and your car. Thanks for sharing your experience, we look forward to seeing you next year!

June 04, 2024

Burdick Mazda service department is super friendly and very informative. I will continue to keep using them for my future service needs. More

by BobbyMel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
Report | Print
Jun 04, 2024 -

Burdick Mazda responded

BobbyMel, we're delighted to hear that our service department at Burdick Mazda has earned your trust. Thanks for the kind words and continued support!

June 03, 2024

I was told My wait would be an hour and a half. I said that was fine and I said I am waiting there for my car. After two and a half hours I went up to the desk to see what was taking so long. They More

by Lalmflaml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Report | Print
Jun 04, 2024 -

Burdick Mazda responded

Thank you for sharing your experience. We apologize for the miscommunication and any inconvenience it caused during your visit to Burdick Mazda. We'll work on improving our communication processes to ensure this doesn't happen again in the future.

June 03, 2024

Easy purchase and fair deal. No pressure sales and good terms. Friendly and knowledgeable staff. More

by Tah130000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Bryant
Report | Print
Jun 04, 2024 -

Burdick Mazda responded

Thank you for trusting the Burdick Mazda team with your business! We hope we have the privilege of working with you again in the future!

June 02, 2024

Average service, don't really understand my bill now but wasn't given any clarity when picking up my car. Full circle service report card is put in bill as performed but the sheet is completely incomplete a More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kadyn, Santiago
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May 31, 2024

They always have time to make an appointment that meets my schedule. The use of a video review of your car inspection by the technician is great. You see what he see!! More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
Report | Print
Jun 03, 2024 -

Burdick Mazda responded

We're glad to hear that our flexible scheduling and video reviews have made your experience at Burdick Mazda a positive one. Thanks for sharing!

May 29, 2024

Service rep friendly and responsive. Easy to make an appointment online. Service was done quickly and then I was on my way. More

by tinamaeder5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney
Report | Print
May 29, 2024 -

Burdick Mazda responded

Tina, we're glad to hear you had a smooth and efficient experience with our service team at Burdick Mazda! Thanks for sharing your feedback!

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