Burien Toyota

Great buying experience. I have worked with Tim Holmquist from the Internet department as my main point of contact. He has been very professional in checking in and answering I have worked with Tim Holmquist from the Internet department as my main point of contact. He has been very professional in checking in and answering any questions that I had. He was a pleasure to work with. More

NO Stress NO Pressure Sales I was very nervous being a single person and not that comfortable with purchasing a vehicle. Although this dealership was quite far from my home I we I was very nervous being a single person and not that comfortable with purchasing a vehicle. Although this dealership was quite far from my home I went there based on recommendations from previous customers. I am so glad I did. Rondy Hopper made sure I was fully understanding what my options were and never pressured me to buy anything more or less than I was comfortable with. He was patient understanding and vet kind. I’m excited about my choice the process and having decided to travel the extra distance and buy my brand new car from Burien Toyota! More

Patient, kind and very understanding! My wife and I inquired on a new purchase. Triston assist us originally, informing us about about pricing and models available. We were shocked on how My wife and I inquired on a new purchase. Triston assist us originally, informing us about about pricing and models available. We were shocked on how understanding and professional the staff was. They were very informative about options and were focus on making us feel comfortable with our purchase more then anything! We return a couple days later and bought our first family car, and feel extremely happy about the purchase and service! More

Fast efficient service We needed to get our minivan in for service and Burien got us in quickly the next one day. Everything was checked out and we were told to have our tim We needed to get our minivan in for service and Burien got us in quickly the next one day. Everything was checked out and we were told to have our timing belt, etc change due to the miles and age. Thanks for helping us keep our 20 y/o car going!. More

Awesome Toyota in Burien has great and awesome people from the service people to inside the store. They are really helpful and will take care of your car. I’l Toyota in Burien has great and awesome people from the service people to inside the store. They are really helpful and will take care of your car. I’ll recommend Toyota Burien to all my friends no doubt about it. Thanks for everything. I’ll see you guys on my next service. More

Timely. Had an oil change. Received good customer service. Car was serviced and I was out in less than 2 hours. Thanks Toyota service agents. Keep on worki Had an oil change. Received good customer service. Car was serviced and I was out in less than 2 hours. Thanks Toyota service agents. Keep on working on your personable customer service skills! More

Very relaxing and confortable . Any chance you could have popcorn for us while we waited? In Phoenix they Lazy boy lounge chairs and hotdogs at noon in addition to the popcorn!! Any chance you could have popcorn for us while we waited? In Phoenix they Lazy boy lounge chairs and hotdogs at noon in addition to the popcorn!! More

Phenomenal I didn't initially have a positive impression of this dealership based on my first visit but gratefully my shuttle driver Mario gave me a reason to gi I didn't initially have a positive impression of this dealership based on my first visit but gratefully my shuttle driver Mario gave me a reason to give them another chance. Mario was very friendly and understanding of my frustration with the customer service I received in the service department. On my second visit John K. and Sam made me realize that this dealership has staff that can provide exemplary service. John K. was detailed and very accommodating of my needs. Sam's professionalism and attentiveness to my need for a rental vehicle added to my joy in being a customer. More

Money hungry dealership. They are cold and really don't care about the customer. All they want is pay up.give me money and get out. I had a rough week lost my favorite car tha They are cold and really don't care about the customer. All they want is pay up.give me money and get out. I had a rough week lost my favorite car that I treasurered. Was emotionally drained and broken. All I got was. Pay the bill and get your totalled car off my lot. Never will I set foot or anything near that dealership. I'm car less and would rather take a bus than give my money to them. More

New Facility is Awesome Lots of thought went into building a flagship building where Sales and Service are now under one roof. General Manager Pat Dillon clearly knows how to Lots of thought went into building a flagship building where Sales and Service are now under one roof. General Manager Pat Dillon clearly knows how to manage and train a top Sales and Service Team. I've only had stellar experiences at the Toyota Burien. They may have trouble getting their service customers to leave the brand new facility with rooms for all (General waiting area with Big Screen TV, Kids Room with TV and Toys, Quiet Room with lots of stations to power up, and even a private family room). Coffee, water, snacks and friendly staff all around to help out. I was in for my 5k service and put in less than an hour. Zach was my service representative and made sure I had everything taken care of, including a rain check voucher for Brown Bear and the opportunity to come back to get a wash. Keep up the good work! More