Burlington Subaru

Thank you! This is the second time that I have leased a car through Crystal, and once again it was a fantastic experience! I generally find car dealerships uncom This is the second time that I have leased a car through Crystal, and once again it was a fantastic experience! I generally find car dealerships uncomfortable, but I honestly look forward to the experience knowing that Crystal will be there. On this most recent occasion I wasn't even planning to take care of my lease which was ending shortly. I had brought the car in for an oil change, and Crystal was there so I decided to stop by to talk about my lease options. And within an hour I had new car. I'm so thankful to have a car dealership and a sales person that I can trust! More

First Subaru Purchase I have never gone to a Subaru dealership and I have never drove a Subaru before until I went to Burlington Subaru recently. Crystal worked with me fro I have never gone to a Subaru dealership and I have never drove a Subaru before until I went to Burlington Subaru recently. Crystal worked with me from the beginning to the end and overall it was a great experience!! Once I test drove a Subaru nothing could compare!! Crystal helped me tremendously through each step and really listened to my requests! If you are looking to purchase a Subaru I would highly recommend working with Crystal. More

Our new cars Went in to trade my wife's car, and dealing with Crystal was so great that I went back a couple days later and traded mine too. Proud Mom! Gave it a Went in to trade my wife's car, and dealing with Crystal was so great that I went back a couple days later and traded mine too. Proud Mom! Gave it a personal touch. Will be trading with her again. Thanks. Crystal See you again God Bless. More

Unimpressed I made an appointment over a week in advanced for my 5,000 mile service and a recall. I arrived at 7:30am and was told my car would be finished by no I made an appointment over a week in advanced for my 5,000 mile service and a recall. I arrived at 7:30am and was told my car would be finished by no later than 9:00am so I was fine with waiting. I waited over TWO HOURS. I did not arrive to work until almost 10:00am. When my service was finished I was not told where my vehicle was parked. I asked and was told "It's somewhere over there. Just use your panic button and listen for it." Really? I have never been to a service facility that made you play hide-and-go-seek with your car. Also, it wasn't even parked in the general direction I was told to go in. After wandering aimlessly for a few minutes I walked all the way around to the front of the dealership where I found my car. I get into my car to find an oatmeal raisin cookie. Nice gesture, but if you're going to provide bad service you better make it chocolate chip. More

Amazing Experience Crystal and her team go to great lengths to make sure you get exactly what you want! So happy with my new car! I would recommend Burlington Subaru to Crystal and her team go to great lengths to make sure you get exactly what you want! So happy with my new car! I would recommend Burlington Subaru to anyone looking for a high quality vehicle with incredible service. Oh, and go see Crystal when you go in! More

Best Car Buying Experience Ever! Crystal went above and beyond with helping me buy my new Crosstrek. She worked quickly to find me exactly the car I wanted. When the dealership didn't Crystal went above and beyond with helping me buy my new Crosstrek. She worked quickly to find me exactly the car I wanted. When the dealership didn't have it in stock, she promptly offered the option of ordering one. I drove away with the exact car I wanted. Never once were any extras pushed up on me. I was able to get the car I wanted. Crystal was friendly, helpful and communicated often with me. I would recommend this dealership (and especially Crystal) to anyone looking to purchase a Subarau! More

Made it Right Our initial experience was negative, no real fault of Mike's more of a systems issue. However, after contacting the GM, They made it right and rectifi Our initial experience was negative, no real fault of Mike's more of a systems issue. However, after contacting the GM, They made it right and rectified the situation. Steve went above and beyond to make the situation better and got us into a car that fit our needs. More