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Burlington Subaru

Burlington, VT

4.9
314 Reviews
Call Dealership (802) 448-3880

351 Shelburne Road

Burlington, VT

05401

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314 Reviews of Burlington Subaru

July 27, 2026

Jesse was great to work with. Knowledgeable, patient and great follow up. He offered us many options to make sure we got the right car for us. More

by buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Abbruzzese 5 stars, Brittany Schindelwig
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Jul 28, 2026 -

Burlington Subaru responded

It's fantastic to hear that Jesse provided such thorough and helpful support. Thank you for choosing Burlington Subaru, we wish you many safe and happy miles ahead!

July 26, 2026

Awesome time with lindsay she was very nice and polite and got us what we needed would definitely return More

by smithrandell0373
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsay Cartwright
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Jul 27, 2026 -

Burlington Subaru responded

We're glad to hear Lindsay was such a big help to you! Thank you for choosing Burlington Subaru and for sharing your experience with us. We hope to see you again!

July 24, 2026

Very pleased with the service I received. 100 percent improvement from last year! Staff was friendly. Service was prompt. Employees went out of their. Way to be sure I was being helped. Muc More

by ktsoules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandin Jones
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Jul 24, 2026 -

Burlington Subaru responded

We're thrilled to hear about your positive experience with our team! Thank you for choosing Burlington Subaru and for sharing your support. Safe travels ahead!

July 22, 2026

Everyone I’ve worked with from Sales to Service to Parts has been extremely knowledgeable and helpful! More

by gfarrell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Anderson, Cinder Thrane Thrane, Nick Reasner
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Jul 23, 2026 -

Burlington Subaru responded

Thank you for the kind words! We're glad our team has been helpful across the board. We look forward to assisting you in the future at Burlington Subaru!

July 22, 2026

The service rep was very helpful and personable he exceeded my expectation with his help and understanding of the issue I was having and put me in touch with the people who were able to assist me with More

by rjc2099
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden White
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Jul 22, 2026 -

Burlington Subaru responded

We're happy our team exceeded your expectations! Thank you for choosing Burlington Subaru and sharing this review. We hope to work with you again in the future. Safe travels!

July 18, 2026

I'm pleased with the service. Loved the video of the car..awsome Brandon was great. Did his job well! More

by jbross825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandin Jones
Print
Jul 20, 2026 -

Burlington Subaru responded

Thank you for sharing your feedback about Brandon and the Burlington Subaru team.

July 18, 2026

This is a 2nd time we bought a car from Chris at this dealership. Great experience all around. Whole team worked with us to make sure we are satisfied with the choice, and they made sure to answer all of More

by lp-subiraptor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cassidy, Gegam Sarkisian, Robert Petrosyan, Cinder Thrane Thrane
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Jul 20, 2026 -

Burlington Subaru responded

Thank you for your repeat business and kind words! We're glad Chris and the Burlington Subaru team made your experience a great one. Enjoy your new car!

July 10, 2026

Very good experience working with sales person Hannah Anderson . She did a good job walking us through everything, and we were able to get the car and color we wanted. ThankYou More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Anderson
Print
Jul 10, 2026 -

Burlington Subaru responded

Tim, thank you for sharing your experience about Hannah and the team! We appreciate your business and wish you many safe miles in your new ride. - The Burlington Subaru Team

July 07, 2026

While I did enjoy my initial purchase experience with them, I won't ever be returning to this dealership as they now employ the 4th amendment violating Flock camera systems. More

by eclipse158
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Konrad Koncewicz, Sara Foskey
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Jul 10, 2026 -

Burlington Subaru responded

Thank you for sharing your concerns. We want to clarify that the camera system on our property is in place first and foremost to protect our customers’ vehicles and any personal property inside them, as well as to maintain a safe environment for our employees. The cameras are privately owned by Hoffman and are accessible only to our Risk and Safety Manager. They are used strictly for safety and security purposes, including deterring theft or damage and helping us accurately review any incidents that may occur on site. We take customer privacy very seriously. The system is not used for personal surveillance and operates under strict company policies focused on safety, professionalism, and respect for privacy. We appreciate the opportunity to clarify this and remain committed to providing a safe, secure environment for everyone who visits our dealership. - Gegam Sarkisian - General Manager - gegam.sarkisian@hoffmanauto.com

Jul 15, 2026 -

eclipse158 responded

This public relations reply is not clarifying in the least. It either shows that Hoffman (Burlington Subaru/Hyundai) is blissfully ignorant, willfully ignorant, or complicit in the use of Flock surveillance systems. 1st, Flock cameras aren't sold to anyone. 2nd, while Hoffman may have the settings adjusted to not share with law enforcement, after the data has loaded to Amazon Web Services (AWS) it is out of Hoffman's control, meaning no knows what Flock is doing with that data. And, if issued a warrant or subpoenaed to view that data, Flock and/or AWS will not fight it in any form. Further, this statement does nothing to ensure the thought that Hoffman has my best privacy interests in mind overall. In fact it makes wonder even more because having your own IT dept overseeing that system makes for just as much worry. There is no way that the data that collects over this system is being stored to Flock's AWS cloud resource, and therefore it is system where Hoffman values the ease of service operation over that of their customer's 4th amendment rights. As I stated before, this is a disqualifying feature for my future business, and I won't ever be returning to this dealership. The only thing that this generic PP statement has clarified is that it shows the contempt Hoffman obviously holds for it's customers rights.

June 18, 2026

Everyone I worked with was nice and knowledgeable. Love my Subaru Forester Hybrid! Only thing I would say is I wish they had other Forester hybrid options to compare, as the one I got was the only one More

by AbbiEPC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cassidy, Cinder Thrane Thrane
Print
Jun 22, 2026 -

Burlington Subaru responded

Thank you for choosing Burlington Subaru and for sharing your feedback, Abbi! We hope to see you again down the road. Safe travels in your new Subaru Forester Hybrid!

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