Burlington Subaru

Much faster turn around time this visit. Experience was more streamed lined and was in and out very fast. Experience was more streamed lined and was in and out very fast. More

This was a very disappointing experience. High quote for simple work. A day after the work, when getting the tires replaced, another stud broke because of crappy stud tightening during the or High quote for simple work. A day after the work, when getting the tires replaced, another stud broke because of crappy stud tightening during the original work to fix a different stud. More

Good communication via phone and email prior to visit. Upfront pricing and easy to purchase from this dealer. Upfront pricing and easy to purchase from this dealer. More

Aiden White and the team provided us a very positive buying experience. I did a lot of research leading up to my purchase and had a couple options I was considering--both within and outside of the Suba buying experience. I did a lot of research leading up to my purchase and had a couple options I was considering--both within and outside of the Subaru brand. Aiden's knowledge of the vehicles was impressive--able to share details across models and compare to previous generations of the car. We had a few issues to iron out with the car after the sale and Aidan was professional, responsive, and extremely helpful along the way. I felt assured that I had an advocate able and willing to help! More

Allyssa Rushlow was fantastic. She was courteous and kind and very informative. She did not press us at all. She was courteous and kind and very informative. She did not press us at all. More

We drove from NH to attend a next day event in northern VT when the dashboard lit up with warning lights. Drove straight to the Burlington dealership. Micayla Bell immediately put us at ease, diagnosed the VT when the dashboard lit up with warning lights. Drove straight to the Burlington dealership. Micayla Bell immediately put us at ease, diagnosed the problem part which was under warranty and put us into a loaner so we could make the next day event. Our car was ready a day later. Can’t say enough about the friendly, professional and knowledgeable service and the ability to alleviate our concerns during a stressful time. Didn’t meet Jake who worked on the car but after watching a video, replacing the thermo control valve is no quick or easy feat! Can’t say enough about the wonderful service! More

Excellent sales rep. Friendly, professional and knowledgeable. I would highly recommend him and the dealership. Friendly, professional and knowledgeable. I would highly recommend him and the dealership. More

I recently purchased a new Crosstrek from you. The salesperson I dealt with was Sara Foskey. She was pleasant and helpful,we concluded the deal fairly quickly and I was not pressured. Thank you Sa The salesperson I dealt with was Sara Foskey. She was pleasant and helpful,we concluded the deal fairly quickly and I was not pressured. Thank you Sara. More

Staff are always cheerful, helpful, and polite. Appointment reminders come by text and email; and are timely and useful. Appointment reminders come by text and email; and are timely and useful. More

Ashley and the team were terrific to work with. I was unable to drive vehicle due a significant malfunction. Initially was told next appointment was not for 10 days. I requested to speak with se I was unable to drive vehicle due a significant malfunction. Initially was told next appointment was not for 10 days. I requested to speak with service advisor and Ashley expedited getting the car in that day and worked with service team for a quicker than expected diagnosis. I had it towed in that afternoon and it was repaired next morning. The video from the service tech (I believe it was Cody?) was incredibly informative. I really like this service. Kudos to Ashley and Cody(?)! More