Burlington Subaru

Just got our new 2014 Subaru Outback. Chris Cassidy has now sold us 3 Outbacks, and we have been extremely pleased with all of them. Chris made our whole experience wonderful. He has always gotten us the b now sold us 3 Outbacks, and we have been extremely pleased with all of them. Chris made our whole experience wonderful. He has always gotten us the best deal possible. Chris has always been there to answer any of our questions. We recommend Chris to any friends and family members who are looking to buy a Subaru. We are now permanent members of the Subaru family. More

Great experience from the beginning to end. I started the process with online chat. I stated what my girlfriend and I needed and wanted in a vehicle and briefly touched on financing. The online rep was very process with online chat. I stated what my girlfriend and I needed and wanted in a vehicle and briefly touched on financing. The online rep was very informative, and helpful. I had to hit the road, so the chat was ended quickly. I was impressed when I received a call from Michael shortly after to follow up on the chat that I had with the Internet rep. I spoke with him briefly, and ended the conversation with intentions to fill out an online application for financing. Later that evening things came up and I didn't get around to it. I found myself browsing their inventory at their dealership the next day with my girlfriend and two young children. Coincidently, I received a call from Michael at the same time. After I told him where I was, he quickly came and greeted us outside. We narrowed down our interests to two vehicles. Right away, we had our children inside the suv's and on the road for a test drive. After choosing one of the two vehicles we were quickly on our way to working out numbers. After a hassle free compromise, we were on our way to working on an approval. We left to attend a party for the daycare our children go to in our own vehicle without being pressured to stay, or pushed into their vehicle. Shortly after leaving we received a call from Michael regarding the approval. My girlfriend and I attended the party and returned. The paperwork was fully discussed efficiently, and quickly. Michael made the time fly. Everything was full disclosure. No pressure from sales, or management. Very accommodating to our children providing crayons and paper to our daughter to keep her entertained. I would recommend this dealership, and Michael to anybody looking for a similar experience of ease, honesty, and satisfaction. Great job! Needless to say, we will be going back to Michael at Burlington Subaru for all of our future automotive purchases, and recommending others to do so as well. More

Michael was great! He was professional, friendly and extremely helpful. Overall this was one of the best car shopping/purchasing experiences I've ever had. extremely helpful. Overall this was one of the best car shopping/purchasing experiences I've ever had. More

Great experience overall. Crystal was very helpful and honest! I really enjoyed chatting with her, and her expertise in terms of cars was evident. I highly recommend both her and the dealership! honest! I really enjoyed chatting with her, and her expertise in terms of cars was evident. I highly recommend both her and the dealership! More

My mom and I actually went to freedom Nissan and it was bad experience. Went to Burlington Subaru and they changed it around and gave me everything that I was looking for. Thank you Burlington Subaru and bad experience. Went to Burlington Subaru and they changed it around and gave me everything that I was looking for. Thank you Burlington Subaru and Thank you Mike Dykstra for the excellent service that you have us. 5 stars all around! Go to Burlington Subaru again and refer someone to there? I say yes! Thank you again. Josh Moody. More

I have had Subaru's for only 5 years. There was no question as to which dealership I would approach when I decided to buy another one!! The Service folks at this dealership are outstanding. All of t question as to which dealership I would approach when I decided to buy another one!! The Service folks at this dealership are outstanding. All of them go out of their way to accommodate customers. They are friendly, courteous, and just plain nice folks. We purchased our first vehicle from a man that got promoted. I decided to use Michael Dykstra second time around because he was not pushy or obnoxious - real turn offs for me. He was patient, informative, and he has a wonderful sense of his customer!! This dealership may not be the largest in the nation, but who ever did the hiring has a wonderful sense of people that can work with all types of personalities. More

Amazing experience! I came in to buy a quality used car for my son. We found the perfect car thanks to Mike! we came in a little late and wasnt expecting to drive home with a car, but they stayed late to g for my son. We found the perfect car thanks to Mike! we came in a little late and wasnt expecting to drive home with a car, but they stayed late to get us in the road. Needless to say, my son was grinning the whole way home. I look forward to the next car!! ;) More

I live in a remote area so found it easier to begin my car buying experience on-line and over the phone. Of the three dealers I spoke with Wade offered me the best price and had an impressive knowledge o car buying experience on-line and over the phone. Of the three dealers I spoke with Wade offered me the best price and had an impressive knowledge of his inventory. I was anxious that after making the trek to the dealer I would experience a "bait and switch" and the numbers spoken over the phone may not be honored. Wade was true to his word and very aware of the finances we previously discussed-he would often reference that discussion which was comforting. Most impressive was that I actually received a better deal that I'd anticipated. I found Wade to be extremely knowledgeable about the vehicle and if he did not know the answer to a question he made sure to get the answer for me. I really appreciated his patience and understanding while he was teaching me about the Bluetooth portion of the dashboard because I often struggle with "IT" stuff. Never did Wade appear anxious or distracted during our interaction even though it was an obviously busy day and he was juggling other customers. He was very conscientious about ensuring I understood each step, was methodical in his work- folding all the documents perfectly in half and placing them in the folder-I even left knowing what my new car insurance premium would be! Most importantly Wade had a nice sense of humor and we had some great laughs which is something I have never done while buying a new car. I absolutely loved the experience once I got over the "this is too good to be true" feeling. At this point I will never go anywhere else to buy a car and have already told a handful of friends how lucky I feel to have found Wade and Burlington Subaru. Thank you so much!!!!! More

Best car buying experience to date!!! I called the dealership and spoke with Michael (Dykstra) who immediately figured out what I was looking to do with my trade in and understood completely my time c dealership and spoke with Michael (Dykstra) who immediately figured out what I was looking to do with my trade in and understood completely my time constraints and financial situation! We arranged a time for me to test drive and like he had promised there were two vehicles ready for me to try! I felt like Michael understood my financial concerns and was honestly trying to get me the best deal possible-which he did! Michael Dykstra was professional,friendly, honest, straight-forward, and super knowledgeable about the vehicles he is selling--all with a sense of humor--I can't forget his patience--I wasn't the most decisive customer. Once we made the deal I was driving away in an hour and a half--so thanks to Steve and Rich for helping facilitate that!!! I will recommend Michael Dykstra and this dealership over and over!! Thank you!! More

Burlington Subaru has a wonderful sales team. They really helped us find a way into the perfect car. I highly recommend asking for Beth Grady. really helped us find a way into the perfect car. I highly recommend asking for Beth Grady. More