Burlington Volkswagen
Burlington, NJ
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I liked the fact that Christian didn't do the usual "How much do you want your monthly payments to be?". I felt that he was honest and up front and I leased the car with him because of that. I would "How much do you want your monthly payments to be?". I felt that he was honest and up front and I leased the car with him because of that. I would definitely recommend friends and family ask for him personally. I also had a short experience with Peter in Finance and he was quick, efficient and very friendly. Even the lot person was very friendly and personable. Overall, my total experience with Burlington VW, Christian and the other representatives was extremely refreshing and much appreciated. More
This dealership was by far the best one i visited. I went in just to price cars, and i ended up walking out with a great car at a great price. Christian Cerrone was very helpful and willing to help out in an in just to price cars, and i ended up walking out with a great car at a great price. Christian Cerrone was very helpful and willing to help out in any way possible. It was pleasure to have worked with him to get a great price for my car. I would recommend this dealership to anyone. All the people there were also pleasant. More
What a wonderful dealership; working with Burlington Volkswagen was genuinely enjoyable. My mother and I were promptly greeted at the door and paired with Christriane Cerrone, who sold us an SE Tiguan. Volkswagen was genuinely enjoyable. My mother and I were promptly greeted at the door and paired with Christriane Cerrone, who sold us an SE Tiguan. The dealership had an impressive stock for all current VW models, through which Christian guided us until we found "the on"e. He even matched our EXACT online price quote (which was pushing it), and had us out of the dealership within the hour. The service was swift and thorough, even with the nitty-gritty of paperwork after the sale, because Christian handed us over to Peter, the financing manager. Even though we bought our car out of state, signatures and forms were painless and thoroughly explained to us by Peter. Christian Cerrone definitely made us confident about purchasing the Tiguan (*He even got it for his family). Thank You Shawn (for calling us after our online inquiry), Christian Cerrone (for hooking us up with this fabulous car), and Peter (for helping us sort through finances seamlessly)! When dealing with a matter as significant as buying a car, definitely go through a dealership as well-founded and devoted as Burlington Volkswagen, no question. More
Christian Cerrone went an extra mile to ensure that I had a vehicle in a few hours. His quick and efficient service got me a great car at a good price. After being pushed around by other big dealerships, it a vehicle in a few hours. His quick and efficient service got me a great car at a good price. After being pushed around by other big dealerships, it was a pleasure to do business with Christian and Burlington Volkswagen. More
This was a fantastic experience. Chritian, my salesperson, went above and beyond to find me a vehicle that fit my needs as i had requested when i first entered the dealersip. He was professional salesperson, went above and beyond to find me a vehicle that fit my needs as i had requested when i first entered the dealersip. He was professional and at the same time made me feel as if we were old friends and not a customer and car salesman. He wasn't just looking for a sale, he had my best interests at heart. I will return to this dealership and to Christian when my lease is over in 3 years. The paperwork portion was also very simple and explained in detail by the finance person, Peter. He made everything clear and easy. More
Absolutely hands down the best car buying experience I have ever had. Christian and Kevin exhibitied unequaled product knowledge and professionalism. They made the buying process quick, easy, and hassle have ever had. Christian and Kevin exhibitied unequaled product knowledge and professionalism. They made the buying process quick, easy, and hassle free. It was an absolute pleasure to buy from Burlington Volkswagen and to drive away in the best car I have ever owned!!!! More
Christian Cerrone assisted us with our new car purchase. This is the 3rd vehicle we have purchased in the past year from Burlington VW. The dealership is very low key and the people are personable and respo This is the 3rd vehicle we have purchased in the past year from Burlington VW. The dealership is very low key and the people are personable and responsive. Mr. Cerrone was professional and attentive to our needs. He made us feel very comfortable and provided a superior customer service experience. Thanks again to Christian and Burlington VW. R/CDR Kevin Cote, USN More
The dealership worked with me very well. Christian cerrone did everything he could for me. The sales manager was able to secure the financing i wanted. The overall experience was pleasant. the lot ass cerrone did everything he could for me. The sales manager was able to secure the financing i wanted. The overall experience was pleasant. the lot associate was friendly and also went above and beyond for me More
Even though we had to drive for almost a hour to get to the Burlington VW. dealership we were glad we made the trip. Christian gave us the car and price we wanted. He stayed late on a rainy Fri. night jus the Burlington VW. dealership we were glad we made the trip. Christian gave us the car and price we wanted. He stayed late on a rainy Fri. night just to accomidate us. He made it all happen and we appreciated that. We will recommend them to our friends. Good job. More
My "Bessie" beetle is a 2000. The mileage is 1923466! (YES! She is ready to reach 200K in the very near future) She has only been touched by two other small-town service shops previously and aft 1923466! (YES! She is ready to reach 200K in the very near future) She has only been touched by two other small-town service shops previously and after those treatments, she NEVER went anywhere other than Burlington V W. They treat you as a PERSON who's time is limited, money is tight, and respect is warranted. Ed treats customers as though he was shooting for an oscar. He is always polite, professional, fair, explains the why's/wherefore's and the gives the estimates at close-call costs. When Ed calls you back (for whatever reason) he never addresses you by your first name! He is extremely people-friendly and respectful, referring to you as Mrs. or Mr. so-&-so. When Bessie needed her first set of tires (seems like so very long ago!) he mentioned that "... the ones on (her) now were Michelin but they could offer less expensive ones..." and my reaction/response was: " What would you recommend for your wife if she drove 100 total miles to/fro work every day?" and his honest answer was "Michelin"... and Bessie continues to have those safe tires on her feet today. The service tech who performs the works always leaves their 'card" in the cup holder so you can see how very proud they are of their personal attention to detail. At times, Bessie arrived a little "less than clean" and a curtesy wash. How super is that? I have used the shuttle service a few times and the driver is very attentive, careful, and cordial. They understand your time is precious and they treat you w/ kindness and are always "on time". I have NEVER had to take Bessie back to the shop after a repair/maintenance to have something "fixed correctly". W/ Burlington V W, they do it right the 1st time AND all the time. More