Burns Chevrolet Cadillac

I enjoy burnt CHEVROLET because of the no appointment oil change. The other thing that I enjoy is Michael Glenn he’s always there to answer any questions. Very knowledgeable. Totally enjoy the experience! change. The other thing that I enjoy is Michael Glenn he’s always there to answer any questions. Very knowledgeable. Totally enjoy the experience! More

Great staff and very helpful with all aspects of my purchase and trade. Willing to negotiate and discuss all options. purchase and trade. Willing to negotiate and discuss all options. More

Kevin W is amazing at his job and very kind. Thank you for helping me Thank you for helping me More

Excellent customer service. The service center gentlemen (David and Mike) are always very helpful and explain what the issue was with the car when I pick it up. David always g The service center gentlemen (David and Mike) are always very helpful and explain what the issue was with the car when I pick it up. David always goes above and beyond to help me with any problems. I highly recommend Burns service department. More

KT was very helpful and patient with us as we were deciding on one of two vehicles. Very accommodating and pleasant. deciding on one of two vehicles. Very accommodating and pleasant. More

Very dependable and tell you what you really need. also help to adjust cost factors also help to adjust cost factors More

I had a defect in one of my tires that required replacing my tire. I had road hazard coverage. It took one month to get authorization for the road hazard coverage. I had to come back to the service center 4 my tire. I had road hazard coverage. It took one month to get authorization for the road hazard coverage. I had to come back to the service center 4 or 5 times for photos of the damage to the tire. I waited a lot each time. When it was over and I was contacted to pick up my car. I had to wait at least 30 minutes after the service person acknowledged that I was there. I did not express my disapproval with the situation. A month to get this work done is too long. The service center needs to be more efficient when dealing with the warranty companies. I am hesitating to go back now for even for an oil change. More

Great service department and great service advisor. Satisfied with tire replacement, brake service, and fuel service. Not satisfied with repair of the rear seat...defect bulletin repair did not solve Satisfied with tire replacement, brake service, and fuel service. Not satisfied with repair of the rear seat...defect bulletin repair did not solve the problem. More

THE CAR HAS FRONT END PROBLEM AND THEY SAID THAT I WILL HAVE TO FIX IT MYSELF AND THE CAR HAD THE PROBLEM THE DAY I BUY IT AND IT WAS REPORTED THE SAME DAY OF PURCHASE??? HAVE TO FIX IT MYSELF AND THE CAR HAD THE PROBLEM THE DAY I BUY IT AND IT WAS REPORTED THE SAME DAY OF PURCHASE??? More

Loved it Mike was great best very personal help me pick the right vehicle awesome the right vehicle awesome More