Burns Chevrolet Cadillac

Overall, terrific experience at Burns Chevrolet. Salesman KT was great and the presentation of the numbers was straightforward. Salesman KT was great and the presentation of the numbers was straightforward. More

Sarah was very helpful and pleasant, professional and helpful. Thank you for asking my opinion. helpful. Thank you for asking my opinion. More

I had an outstanding experience! The staff was friendly, professional, and extremely helpful throughout the entire process. A special thanks to my salesman, Michieul, for going above The staff was friendly, professional, and extremely helpful throughout the entire process. A special thanks to my salesman, Michieul, for going above and beyond, answering all my questions, and making the entire experience smooth and stress-free. I highly recommend to anyone looking for great service and an excellent buying experience! More

Amazing experience. I would highly recommend to anybody looking to buy a car. Our sales representative was amazing! I would highly recommend to anybody looking to buy a car. Our sales representative was amazing! More

Things were done in an efficient and professional manner. I was kept informed of the progress. Also the information I was given was useful. I was kept informed of the progress. Also the information I was given was useful. More

Everything was very professional; they even provided another vehicle so I could continue working. Thank you. another vehicle so I could continue working. Thank you. More

SERVICE DEPARTMENT WAS AWESOME AND KEPT ME UPDATED WITH THE PROCESS OF MY REPAIRS AND PRICES WERE COMPARIBLE TO OTHER DEALERS. THE PROCESS OF MY REPAIRS AND PRICES WERE COMPARIBLE TO OTHER DEALERS. More

I’m sure the dealer is great at oil changes and spark plugs, but I drive an EV. At a little over 3 years and 35k miles, our 2023 Bolt EUV developed a creak from the front when accelerating and slowing plugs, but I drive an EV. At a little over 3 years and 35k miles, our 2023 Bolt EUV developed a creak from the front when accelerating and slowing with regen. GM has a TSB (22-NA-089) for a cracked anti-click washer between the front axle and the hub. It doesn’t list our model year, but it covers the same part. The dealer recommended a $1,000 strut replacement, even though the symptoms pointed away from the strut: no leaks, no noise over bumps or when steering, and the creak happened even while stopped with the brake held. Everything pointed to the washer, a known problem part on a drivetrain component. I replaced both washers and axle nuts myself for about $30 in parts and roughly an hour of work per side. The creak is gone. More

We had service/repairs performed on our CT5 and were thrilled with the communication and professionalism of Steve D Jones and the team. This was a great service experience. thrilled with the communication and professionalism of Steve D Jones and the team. This was a great service experience. More

extremely apreciate jason,george and jeff i came in just to talk because i know my credit wasnt the best and these guys made it happen just want to say thanks and they are the best in the buisness wouldnt to talk because i know my credit wasnt the best and these guys made it happen just want to say thanks and they are the best in the buisness wouldnt have wanted it to go any smoother they made it all come together from the ayments to the insurance out the door More