Burns Chevrolet Cadillac

Time is money David Stone went above and beyond! Not only Fixed our problems, but brought to our attention a couple of factory recalls. Finished with a free unexpec David Stone went above and beyond! Not only Fixed our problems, but brought to our attention a couple of factory recalls. Finished with a free unexpected truck wash :) Company truck looked real good. Made me look good! More

Best salesman and customer service I have received People are attentive. I have had Lexus, Audi, Mitsubishi, Nissan, ford, experience but none come close to the attentiveness and warmth of experience . People are attentive. I have had Lexus, Audi, Mitsubishi, Nissan, ford, experience but none come close to the attentiveness and warmth of experience . There is follow through from start to finish regardless of my niggles More

looking at new cars We went to burns chevrolet in rock hill sc to check out some of the new cars there. While there, we were helped by a very nice and courteous salesman We went to burns chevrolet in rock hill sc to check out some of the new cars there. While there, we were helped by a very nice and courteous salesman William Caldwell. He took his time answering all our questions. We were very satisfied with our experience there. More

Quick service Thank you guys for the quick oil change and new key made for our 2010 Equinox. I didn't call for an appointment but stopped by to see if they could se Thank you guys for the quick oil change and new key made for our 2010 Equinox. I didn't call for an appointment but stopped by to see if they could service my vehicle. Always enjoy talking with Fred Dearth and I.O. Weaver. They make the difference with customer service. Thank you guys!! Mark Doty Rock Hill, SC More

Great Experience / Found What We Wanted Freddi Smalls helped us find exactly what we were looking for at a reasonable price . She listened to what we wanted and helped us find it . Freddi is Freddi Smalls helped us find exactly what we were looking for at a reasonable price . She listened to what we wanted and helped us find it . Freddi is well versed in the Chevy products and did what she said she would do, when she said she would do it . More

Service says it all. By getting to know my service adviser and service manager I feel comfortable with their advice. Always a pleasure to deal with David Stone and speak t By getting to know my service adviser and service manager I feel comfortable with their advice. Always a pleasure to deal with David Stone and speak to Fred Dearth. They do all possible to help customer in maintaining their vehicle. Dealings with David are always honest. That is not only appreciated but expected. There was a problem David wanted to address that was not a concern to me. it was to him. It was a dealership problem to him. While taking care of my current need, he fixed the other issue at n/c. My only ??? is why did you take the "goal" sign for Burns down? It was in service waiting room. It read something like "Our Goal Is To Exceed The Customers Expectations". He certainly did this. This was certainly done in my case. More

great customer service Everyone seems to work as a team where scheduling is concerned. J.P. Munn was very helpful and informative as always. I appreciate the honesty and th Everyone seems to work as a team where scheduling is concerned. J.P. Munn was very helpful and informative as always. I appreciate the honesty and the fact that he seems to value his customers. More

Very pleased My service rep, JP, is. and has been, a pleasure to work with. He genuinely cares about his customers and it shows. A good experience. My service rep, JP, is. and has been, a pleasure to work with. He genuinely cares about his customers and it shows. A good experience. More

Service Great service at a fair price,,,Job done right the first time! Great service writer and part counter man was great too. I will recommend. Great service at a fair price,,,Job done right the first time! Great service writer and part counter man was great too. I will recommend. More

Service experience Excellent service experience. I have dealt with Burns Chevrolet service dept and service advisor JP Munn. for the past two years. Always knowing that Excellent service experience. I have dealt with Burns Chevrolet service dept and service advisor JP Munn. for the past two years. Always knowing that my experience will be handled in a professional manner. More