Burns Ford

Levi Jones expressed courteous Southern hospitality and had an easy going, low pressure approach to selling vehicles, which we greatly appreciated. He urged us to take plenty of time to drive the Ranger an had an easy going, low pressure approach to selling vehicles, which we greatly appreciated. He urged us to take plenty of time to drive the Ranger and answered all our questions and concerns about the vehicle (the 2011 vehicle seemed smaller inside versus our 1996 Ranger but the solid ride, great acceleration, and fantastic radio more than offset these concerns). The discussion about the trade-in value of our old Ranger was spirited, but polite, and progressed rather smoothly and quickly to an agreeable compromise. Overall Levi was an excellent salesperson to work with, and Burns Ford is fortunate to have him on their staff. Barry and Diane Bowden More

Burns Ford and Levi have set the standard in car sales. They exceeded my expectations in customer service, car pricing, speed/efficiency of the transaction, dynamic atmosphere and the quality of the staff. They exceeded my expectations in customer service, car pricing, speed/efficiency of the transaction, dynamic atmosphere and the quality of the staff. I had been diligently car shopping for three weeks comparing prices, options and value. I found the vehicle online, called Levi and told him I would be there the next day. The car was staged by the front door, freshly washed, shined and ready for a test drive when I arrived. Upon returning to the dealership we finished the entire purchase with keys in hand in less than 15 minutes. Burns Ford has no equal in Columbia or Charleston. I found the best car with the best price and options in beautiful Lancaster. Levi and the Burns team executed this purchase flawlessly and my family is extremely happy with our new car. I highly endorse this dealership for your next purchase. Burns Ford has a customer oriented staff, great quality products and pricing...a dynamic business hitting on all 8 cylinders! More

Experienced no problems during my service visit; The service was performed in a timely manner and everyone was very friendly to me while I waited. service was performed in a timely manner and everyone was very friendly to me while I waited. More

I purchased a 2010 Ford Fusion for my daughter, and recently a 2012 for myself. Each time I went the staff did an excellent job. Their is no hassale and where friendly! I will most certainly do future recently a 2012 for myself. Each time I went the staff did an excellent job. Their is no hassale and where friendly! I will most certainly do future buisess with them and will refer them to anyone I know that is looking for a vehicle. Great job!! I am very happy with both my purchases! :) More

I had a great experience at Burns Ford. The process from start to finish was easy and quick. I purchased two vehicles with in a couple months and received the same consistant service each time. Everyone I h start to finish was easy and quick. I purchased two vehicles with in a couple months and received the same consistant service each time. Everyone I had contact with was friendly, professional, and knowledgeable. Thank you Burns Ford and I will visiting again for my next purchase. More

Great service department! We take our vehicles for any kind of service .. tires, oil changes, etc. and we couldn't ask for better service. And it really doesn't matter who you deal with ... they are all kind of service .. tires, oil changes, etc. and we couldn't ask for better service. And it really doesn't matter who you deal with ... they are all very helpful and go out of their way to make you feel welcome. More

I bought a F150 truck at Dale Jarred Ford but wanted to get it serviced close to home. I decided to try Burns Ford. I was very pleased with the service and will contine to get my truck serviced there. get it serviced close to home. I decided to try Burns Ford. I was very pleased with the service and will contine to get my truck serviced there. More

just wanted to let everyone know that buying my new car with burns ford has been great, everyone was friendly and was earger to help. have already referred someone to burns with burns ford has been great, everyone was friendly and was earger to help. have already referred someone to burns More

Great customer service. Went the extra effort to find a battery that wasn't in there record but took the time to look it up for me and give me the correct adjust ment on my bill. battery that wasn't in there record but took the time to look it up for me and give me the correct adjust ment on my bill. More

Stopped by after viewing inventory to check out used pickup truck. Was greeted by Kevin Padgett. Kevin took Fran and I right to some trucks he thought would interest us, got the keys for the one we like pickup truck. Was greeted by Kevin Padgett. Kevin took Fran and I right to some trucks he thought would interest us, got the keys for the one we liked and we went for a ride. NO HIGH PRESSURE WHATSOEVER. He answered all questions thouroughly and made us feel quite comfortable and relaxed with no "hurry up" attitude. Jeff very kindly worked with me on the price and we bought the truck. I can honestly say this was the most enjoyable vehicle purchase we have ever made and going on 73 years old we have a few buying experiences to compare to. We will return to BURNS we get ready to replace my wife SUV. Jeff let me look at his Explorer and I showed it to Fran also plus I took a couple of brouchures on the Flex and Explorer home for her to look at. I noticed "vibration" between 40-50 mph so I took it in for a checkup. Jon was great to work with and they are still working on a solution. The Mechanic Rob was also super nice and concerned and told me what steps he was taking to find the cause. Jon kept me informed also. We are now waiting for a truck to come in with the same drive shaft so they can switch them and determine if that is the trouble or the rear end. Naturally I am con concerened about cost since it was an "as is sale". Hopefully the warranty I asked for will cover it. Jeff said "don't worry, you have not had it that long so we will help you out if need be. Now you cannnot beat that kind of support from a dealership. I have the utmost confidence in Burns Ford and have told others about it. Thanks again for being such a reputable dealership. I am a happy customer and LOVE THE TRUCK. 2009 F150 SUPERCREW. My 24 year old grandaughter said "Grandpa let me know if you need to me to take care of it when your travelling". I had to take both 25 and 25 year old grandkids for a ride as soon as they saw it. Ron Hoadley More