Burns Honda

They were friendly, upfront, took take of our special circumstance. We're happy with our payments. We have enjoyed our past two Honda Pilots from Burns Honda, so of course when we were ready to downsize circumstance. We're happy with our payments. We have enjoyed our past two Honda Pilots from Burns Honda, so of course when we were ready to downsize to an Accord, we knew Burns Honda would take care of us. More

Joey Nahama, by far, was the BEST salesman EVER!!! He possesses such a genuine, kind soul and friendly spirit -- he is truly a gem of the company! His patience and overall care with the sale lead me to possesses such a genuine, kind soul and friendly spirit -- he is truly a gem of the company! His patience and overall care with the sale lead me to purchase the 2010 Element! This teacher gives Joey an A+++ ! More

I recently purchased a 2010 Honda Crosstour From Burns Honda. I worked with Ed Altman, and I couldn't have had a better experience. There was no pressure, and Ed spent a lot of time with me explaining t Honda. I worked with Ed Altman, and I couldn't have had a better experience. There was no pressure, and Ed spent a lot of time with me explaining the features of the vehicle, taking the vehicle on a test drive, and discussing financing options. The delivery process took awhile, but no longer than I've experienced before. Throughout the process, everyone at the Burns dealership was cordial and helpful, and went out of their way to make the process pleasant and painless. It was exciting to take delivery of my new vehicle! I am not surprised by this experience, because I have been a customer of Burns Honda since 1977, and they have been great, not just with sales, but also with service. I never felt that the service department was taking advantage of us (which I have sometimes felt with other dealerships), and they have kept all of our Hondas running great at reasonable prices. And the service people are also very pleasant. Burns must have a great training program in regard to customer service, or they just have a knack of hiring great people! Dealing with Burns has always been a great experience. More

Burns Honda went above and beyond my expectations in seeing to it that we got what we wanted. I would reccommend them to anyone. Their Customer service was better than great! Oh, yes, we LOVE our new Ho seeing to it that we got what we wanted. I would reccommend them to anyone. Their Customer service was better than great! Oh, yes, we LOVE our new Honda Pilot !! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

We initially visited Burns Honda to look at the Honda Odyssey. Mike, our saleman was very accomodative to our schedule and our concerns about the vehicle. The support staff was friendly and helpful, eve Odyssey. Mike, our saleman was very accomodative to our schedule and our concerns about the vehicle. The support staff was friendly and helpful, even watching our children while Mike took us out for a test drive. Before leaving the dealership, we were introduced to the Sales Manager, Anthony. After our visit, Mike followed up with periodic phone calls to understand where we were in our decision to purchase. We ultimately decided that the Accord would better suit our needs. Again Mike met with us, spoke to us about the vehicle, and took us for a test drive. While his interest to close the deal was apparent, at no time did we feel pressured or rushed in our decision. When we were ready to purchase, we collected internet pricing from several local dealers. We returned to Burns Honda, where Tony joined our negotiation. He was able to match our best offer and we drove our new car home that day. When the new registration documents were received, Mike called, and I was able to pick them up on my way home from work. Overall, Mike and Tony made the process painless and straightforward. The only drawback to the entire experience was an underestimation of the amount of time that was required to prep the vehicle. Notwithstanding this criticism, I have no reservations about recommending Burns Honda to others. We are now a two Accord family, and expect to enjoy our new Accord for many years to come. More

Just brought my car in for a 10,000 mile service check. After the repair I asked for guidance on the next several checks scheduled. They printed out what's included in each check and the estimated price, After the repair I asked for guidance on the next several checks scheduled. They printed out what's included in each check and the estimated price, so I have an idea of what's coming up. The staff was very friendly. I would go back here. More

I have purchased 3 Accords from Burns and through the years whether for a faulty key,brake problems,air conditioner malfunction and even for repairs due to collision, I have cinfidence that they will alw years whether for a faulty key,brake problems,air conditioner malfunction and even for repairs due to collision, I have cinfidence that they will always resolve my problem. It inspires confidence seeing some of the faces in the service dept. have been there as long as I have. It speaks well for the company. It goes without saying, that, Eric,in charge of service, is the best! The two years he was missing were surely noted. He has alway seen a problem through to the end! More

My wife and I were "just looking" for the potential next vehicle to replace an ending 5 year lease on a mini van. Ed was very helpful, knowledgeable and freiendly. He represented Honda & the CR-V very wel vehicle to replace an ending 5 year lease on a mini van. Ed was very helpful, knowledgeable and freiendly. He represented Honda & the CR-V very well - and was a big reason we decided the CR-V would become the new family vehicle. Nice job by Ed & the Burns Honda team - my wife & I both appreciated the quality service. We would reccomend Burns to a friend for sure. More

Due to previous leaking of oil onto my driveway and garage floor, I requested the service manager Calvin Thompson to type on the service order for the technician to use oil catch and clean area after o garage floor, I requested the service manager Calvin Thompson to type on the service order for the technician to use oil catch and clean area after oil change. Unfortunately oil again dripped after the oil change. Why does this problem continue? I left a message on Mary Beth's and Bob Nigra's voice mail on June 16th, 2010 but have not yet received a response. More

We have bought a number of vehicles from Burns Honda over the years and have always been extremely satisfied with the service and fiendliness of everyone from the time you walk in the door with the greeter, the years and have always been extremely satisfied with the service and fiendliness of everyone from the time you walk in the door with the greeter, Jim McCormick, Larry Kull, and Joey Nahama, whom we work with this time. I have reccommended this dealership to many of our friends who have ended up buying cars from them. This dealership has always been very willing to work with you and make the sale as easy as possible. I can't say enough good things about them. More