Back

Burnsville Toyota

Burnsville, MN

4.5
1,502 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

Directions

By Type

1,502 Reviews of Burnsville Toyota

June 27, 2023

Very good and Professional, nice and awesome, very friendly, very good helper, calls me back More

by paohwyang
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Xiong, Kevin Xiong
Jun 28, 2023 -

Burnsville Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 27, 2023

Seems to have gone down hill not as nice as it used to be . Probably too spendy. More

by squires3
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Mark Stibal, Neil Knutson
Jun 29, 2023 -

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 27, 2023

Great customer service. And quick service as well. Clean and spacious waiting room. Good job people! More

by bergheric51
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Jun 29, 2023 -

Burnsville Toyota responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 26, 2023

Bummed that they didn’t rotate my tires like I had requested. I don’t live very close anymore but still wanted to bring my vehicle there since that is the only place it’s been serviced. Now I have to More

by RDUNCANHOOPS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nolan Christy
Jun 27, 2023 -

Burnsville Toyota responded

I’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 26, 2023

Good but expensive Need more oil change offers and coupons for synthetic oil in the website Also need to give the car owner the checklist of the brake pads and filters More

by OMAR_682003
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nolan Christy
Jun 28, 2023 -

Burnsville Toyota responded

Omar, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 25, 2023

Helpful with what we wanted in our vehicle. Welcoming and good communication in the end More

by AMANDA_JOHNSON09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Martinez
Jun 28, 2023 -

Burnsville Toyota responded

Amanda, your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 25, 2023

I was in on a warranty visit (15,000 mile service) and was told I needed $342.00 worth of services and new tires. The only thing that would be covered was the tire rotation. In the future, my husband wi More

by DDEIGMANN
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Bailey Wishart
Jun 27, 2023 -

Burnsville Toyota responded

Thank you for taking the time to share your recent experience at Burnsville Toyota. I want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. I would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 24, 2023

Great service! Able to get my car ready to go fast. Always a good experience at this Toyota! More

by EBJSTURM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Jun 28, 2023 -

Burnsville Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 23, 2023

They have been reliable and helpful and thorough, and gave me the information I needed. More

by CAPEK
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Jun 28, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 23, 2023

Professional, courteous, knowledgeable service. The wait time was much less than I expected. Highly recommend. More

by hulsure
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Jun 28, 2023 -

Burnsville Toyota responded

I cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

...
100
...