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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

June 22, 2023

Work was not done in a timely manner, greasy handprints everywhere and seat broken. Have to return to fix what burnsville Toyota broke. Very unsatisfied. More

by teffienick
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jason Colby
Report | Print
Jun 26, 2023 -

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Jun 27, 2023 -

teffienick responded

Please call Nick at 612-203-5483.

June 22, 2023

On time, efficient, friendly and no pressure to buy additional services beyond what was planned. More

by MICHAELROE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jun 26, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 22, 2023

Mark and all the people there are great to work with. The shuttle guys were very nice and helpful too! More

by Juliejj
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Doug Anderson, Mark Stibal
Report | Print
Jun 26, 2023 -

Burnsville Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 22, 2023

The team at Burnsville Toyota is Efficient, knowledgable and courteous. I receive great service when I go there. More

by RUSS.SIMATIC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Jun 26, 2023 -

Burnsville Toyota responded

Russ, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 22, 2023

Burnsville Toyota service department is always friendly, knowledgeable and punctual. I have had my cars serviced there for over 20 years and will continue to do so More

by ericjensen59
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Doug Anderson, Allex Roberge, Cole Mitchem, Jason Colby, Sean O'Driscoll
Report | Print
Jun 26, 2023 -

Burnsville Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 21, 2023

Burnsville Toyota service was easy, timely, and efficient. I highly recommend them for regular maintenance. More

by morelliam
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amador Pacheco
Report | Print
Jun 22, 2023 -

Burnsville Toyota responded

We cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 21, 2023

Very happy. The only thing I am disappointed with is the price was not negotiable. More

by brownteacher
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
Report | Print
Jun 23, 2023 -

Burnsville Toyota responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 21, 2023

This is great dealership. You can really see their technicians know what their doing and the customer service is very good as well. More

by BRAINS9080
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amador Pacheco
Report | Print
Jun 23, 2023 -

Burnsville Toyota responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 21, 2023

Very quick service. Vehicle was completed before scheduled finish time. Work explained well and video was very helpful More

by TROYGHARPER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Jun 23, 2023 -

Burnsville Toyota responded

I appreciate the time you took out of your day to provide this feedback. At Burnsville Toyota, our goal is to provide nothing short of a 5-star experience for all our customers, and we apologize for falling short in this instance. Please get in touch with me at your earliest convenience so I can learn more about your visit. Thank you! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 21, 2023

I had bad experience with this dealership and I have not been welcomed as expected. More

by DAYAX0000
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Brian Xiong, Matt Christiansen, Caio Evangelista
Report | Print
Jun 23, 2023 -

Burnsville Toyota responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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