Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Burnsville Toyota

Burnsville, MN

4.5
1,502 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

Directions

By Type

1,502 Reviews of Burnsville Toyota

June 23, 2023

No one came out to talk to me about my car when it was finished, nor did they let me know when my car was finished with the oil change. Instead I sat there for an extra 30 minutes before I noticed it in t More

by HONDLKR
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Bailey wishart
Report | Print
Jun 27, 2023 -

Burnsville Toyota responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 23, 2023

My truck came brand new with a bunch of problems but the service guys were quick to fix most of them. More

by dave@e2accys.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick Kissner, Bill Farmer, Eric Samsel, Doug Anderson, Joshua Langreck
Report | Print
Jun 28, 2023 -

Burnsville Toyota responded

Dave, I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 22, 2023

It was fine, but for the second time, they left my vehicle in Km/H. I picked it up after the service hours and had to spend 15 minutes figuring out how to reset it. This is the second time this has ha More

by EMILY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amador Pacheco
Report | Print
Jun 26, 2023 -

Burnsville Toyota responded

Emily, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 22, 2023

Work was not done in a timely manner, greasy handprints everywhere and seat broken. Have to return to fix what burnsville Toyota broke. Very unsatisfied. More

by teffienick
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jason Colby
Report | Print
Jun 26, 2023 -

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Jun 27, 2023 -

teffienick responded

Please call Nick at 612-203-5483.

June 22, 2023

On time, efficient, friendly and no pressure to buy additional services beyond what was planned. More

by MICHAELROE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jun 26, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 22, 2023

Mark and all the people there are great to work with. The shuttle guys were very nice and helpful too! More

by Juliejj
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Doug Anderson, Mark Stibal
Report | Print
Jun 26, 2023 -

Burnsville Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 22, 2023

The team at Burnsville Toyota is Efficient, knowledgable and courteous. I receive great service when I go there. More

by RUSS.SIMATIC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Jun 26, 2023 -

Burnsville Toyota responded

Russ, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 22, 2023

Burnsville Toyota service department is always friendly, knowledgeable and punctual. I have had my cars serviced there for over 20 years and will continue to do so More

by ericjensen59
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Doug Anderson, Allex Roberge, Cole Mitchem, Jason Colby, Sean O'Driscoll
Report | Print
Jun 26, 2023 -

Burnsville Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 21, 2023

Burnsville Toyota service was easy, timely, and efficient. I highly recommend them for regular maintenance. More

by morelliam
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amador Pacheco
Report | Print
Jun 22, 2023 -

Burnsville Toyota responded

We cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 21, 2023

Very happy. The only thing I am disappointed with is the price was not negotiable. More

by brownteacher
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
Report | Print
Jun 23, 2023 -

Burnsville Toyota responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

1
...
100
101
102
...
151