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Burnsville Toyota
Burnsville, MN
1,502 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,502 Reviews of Burnsville Toyota
June 21, 2023
This is great dealership. You can really see their technicians know what their doing and the customer service is very good as well. You can really see their technicians know what their doing and the customer service is very good as well. More
by BRAINS9080
Verified CustomerEmployees Worked With
Amador Pacheco
June 20, 2023
Great service. The wait was much lesss than anticipated. Never came to the waiting rooom to tell me my vehicle was complete however. Did not get the check point p The wait was much lesss than anticipated. Never came to the waiting rooom to tell me my vehicle was complete however. Did not get the check point page with my receipt. More
by CAROLFREED1
Employees Worked With
Rick Kissner, Cole Mitchem
June 20, 2023
Pathetic service. Called to schedule oil change. Knew I needed additional maintenence. Got answering service. Couldn't tell me what I needed, how long it would take or Called to schedule oil change. Knew I needed additional maintenence. Got answering service. Couldn't tell me what I needed, how long it would take or how much it would cost. Told I would find out when I got there! Wanted to try make arrangements for a ride depending on how long it would take! When I got there they told me 2 hrs. My appt was at 1130. 1215 my car was up on rack. Sitting in service area for 2 hrs no one touching my car. Started xxxxxxxx about it. Told it needed 1 hour to drain. My appt was 1130 I did not get out until after 3! On way home noticed my hood was not latched stopped and lifted it right up not even safety was shut almost getting on freeway this would have flew right up!!!!!! Never will use you again! Not even confident service was performed correctly. More
by ANCEPANCE1
Employees Worked With
Amador Pacheco
June 20, 2023
Burnsville Toyota Sales and Service Departments exceed in providing the very best customer service! This is my second time purchasing a brand new 4Runner from Burnsville Toyota. Each salesman, Michael Gerber providing the very best customer service! This is my second time purchasing a brand new 4Runner from Burnsville Toyota. Each salesman, Michael Gerberding (2006) and Rick Kissner (2023), were friendly, professional, and easy to work with during the sale process. Past and present Service Department personnel, Jeremie Harding and Dave Grosulak, have always been genuinely kind and trustworthy in ensuring my vehicle will be handled with care. And recently, Jason Colby and Mark Stibal were both wonderful in assisting me with getting my running boards and license plates put on. Customer service still matters. Thank you for continuing to prioritize great customer service! More
by BEANE.BARBARA
Employees Worked With
Jeremie Harding!, Rick Kissner, Dave Grosulak, Mark Stibal, Jason Colby
June 19, 2023
Julian, was a fantastic person to purchase a car from. He made everything easy and went into perfect detail. I did not feel rushed or pressured at all. He made everything easy and went into perfect detail. I did not feel rushed or pressured at all. More
by dario.balmaceda.armenta
Employees Worked With
Julian Mahl Da Rosa
