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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

June 10, 2023

Knowledgeable, honest and upfront and were able to get my car in half the time estimated. Caleb kept me informed of my wait list status and all other pertinent information. Thanks Burnsville Toyota. More

by pbaskfield
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Caleb Harmon, Bill Farmer
Jun 13, 2023 -

Burnsville Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 10, 2023

My Tundra was damaged for a second time while in for routine maintenance. Most recently they cracked my gas tank while trying to put it on their lift. If they can’t properly lift a Toyota truck at a T More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amador Pacheco, Neil Knutson
Jun 13, 2023 -

Burnsville Toyota responded

Nick, I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 10, 2023

Salesman Chaz and finance manager made buying my Tundra an excellent buying experience. Thanks to both of them More

by petesvendsen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chaz Oatis
Jun 13, 2023 -

Burnsville Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 08, 2023

I've used Burnsville Toyota service for 20 or so years and have always been treated well and the service great. What else can I say. More

by rozruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Jun 09, 2023 -

Burnsville Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 08, 2023

Exceptionally courteous, knowledgeable and professional people at the dealership! The salesman Julian is super friendly, knowledgeable, very soft spoken and polite Julian is an awesome salesman without eve More

by hulsure
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Mahl Da Rosa, Matt Christiansen
Jun 12, 2023 -

Burnsville Toyota responded

Hulsure, I cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 08, 2023

Brian Xiong was very helpful and knowledgeable. He answered all the questions we had about the cars we were shopping for and explained the differences for each models we asked him about. He even ex More

by MYE.XIONG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Xiong, Kevin Xiong
Jun 12, 2023 -

Burnsville Toyota responded

Mye, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 07, 2023

I have used Burnsville Toyota service for several years and have always been generally happy with the service and cost. With my most recent service (oil change and tire rotation) the time to complete the s More

by JEF1014
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amador Pacheco
Jun 08, 2023 -

Burnsville Toyota responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 07, 2023

Quick service for an oil change and tire rotation, Cole was friendly and helpful. Last word. More

by LATB
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Jun 09, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 07, 2023

Best dealer in town nice people good service clean fast honest care about customers on time More

by tylor.slovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amador Pacheco
Jun 09, 2023 -

Burnsville Toyota responded

Tylor, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 07, 2023

Very polite and let you know what’s going on at all times very clean More

by JMEASTER43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Jun 09, 2023 -

Burnsville Toyota responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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