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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

June 07, 2023

Came in 15 mins early and was told scheduled appointment wasn't in their system apparently. Then it took over 3 hours plus to get a diagnosis on repairs which had an unreasonable high cost. Decided it wasn' More

by JLV3210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Anderson
Jun 09, 2023 -

Burnsville Toyota responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 06, 2023

Always happy with the service, but the major rise in service costs will likely push me to start doing general maintenance in my garage More

by MIKE.MARTINEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak
Jun 08, 2023 -

Burnsville Toyota responded

I greatly appreciate you providing such honest feedback, Mike. Your comments will be reviewed with our team, and I encourage you to contact us to discuss this further. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 06, 2023

Very efficient and helpful. They accomodated my requests and got me on the road in record time. When given enough lead time, they did an excellent job of doing some extra qork More

by BALTOTPTED8573
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Fisher
Jun 08, 2023 -

Burnsville Toyota responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 04, 2023

Julian and Kevin were fantastic to work with and made the buying experience better than we could have imagined! Very responsive, knowledgeable, and friendly each time we came in throughout the buying process More

by natashia.slawson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Mahl Da Rosa, Kevin Xiong
Jun 06, 2023 -

Burnsville Toyota responded

Natashia, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 01, 2023

Friendly staff and excellent service! Brian Xiong was great to work with. He was friendly and very attentive. More

by Lee
Recommend Dealer
Yes
Employees Worked With
Brian Xiong
Jun 05, 2023 -

Burnsville Toyota responded

Thank you for this amazing review, Lee! We really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 01, 2023

Sales staff did a great job of setting expectations, then meeting or exceeding them. We were very comfortable throughout the buying process. This dealership delivers outstanding performance in a tough auto More

by bobproc1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Bastian, Tim Parker, Sean Giere
Jun 05, 2023 -

Burnsville Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 31, 2023

Friendly staff and great atmosphere! I would recommend this dealership to anyone that is looking for a new vehicle and make sure to talk to Julian and Kevin. They will take good car of y More

by engelmgary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Mahl Da Rosa
Jun 02, 2023 -

Burnsville Toyota responded

We cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 31, 2023

The consumer are very friendly and they make you feel comfortable when picking out a car. More

by jerralkendall
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Martinez
Jun 02, 2023 -

Burnsville Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 30, 2023

Burnsville Toyota was accommodating, knowledgeable, and timely. I was well cared for and I appreciated the great service that I received. More

by TMOSSER2310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
May 31, 2023 -

Burnsville Toyota responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 28, 2023

Excellent service and amazing to work with! Made the car shopping experience easy and fast! More

by katiemesser80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ruhland
May 31, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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