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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

May 28, 2023

Great buying experience from start to finish, very knowledgeable staff and couldn’t have found a better salesperson anywhere More

by WMSEAGAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janeah Hanson
May 31, 2023 -

Burnsville Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 28, 2023

Great experience, next time I will not take survey because of the 15 word requirement More

by elkjhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amador Pacheco
May 31, 2023 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 28, 2023

Quick service. No issues with car or staff. Will return every 5,000 miles. Reasonable bill. More

by OYJANE2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
May 31, 2023 -

Burnsville Toyota responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 26, 2023

Very courteous and helpful … knowledgeable, too. Thank you 😊. X X X X X X X More

by HRUNKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnson
May 31, 2023 -

Burnsville Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 26, 2023

Efficient car drop off and initial assessment. Tyler was helpful in explaining what services my car was due for but didn’t pressure me about things I declined. The waiting area was pleasant and More

by RENE.GRUNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
May 31, 2023 -

Burnsville Toyota responded

Rene, your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 26, 2023

All of staffs members very friendly and professionalism. Place very clean and very convenient to get to whatever i needed help with. Thank you. More

by sleut999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
May 31, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 24, 2023

Julian was fantastic to work with at Burnsville Toyota. He made the car buying process as painless as possible. Be for arriving at the dealership to pick up our amazing new Tundra, Julian made sure everyth More

by ericandangela7170
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Mahl Da Rosa, Luis Rocha Evangelista
May 26, 2023 -

Burnsville Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 24, 2023

I dropped the vehicle to be inspected and checked of why the instrument cluster not working, instead nothing was done or my car was checked even. Neil was rude and since speaking English was a bit harder fo More

by Leila Jeilani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil Knutson
May 26, 2023 -

Burnsville Toyota responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 23, 2023

Amador kept me fully informed about the work on my car, and reviewed the entire inspection checklist with me. More

by john_goergen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amador Pacheco
May 25, 2023 -

Burnsville Toyota responded

John, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 23, 2023

Doug Anderson was great! Easy to work with and very helpful. Highly recommend Doug and Burnsville Toyota More

by KEELIN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Anderson
May 25, 2023 -

Burnsville Toyota responded

I cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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