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Burnsville Toyota

Burnsville, MN

4.5
1,511 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,511 Reviews of Burnsville Toyota

May 05, 2023

It was really helpful that they answered all the questions I had for my first car purchase. More

by RickyHang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Xiong
Report | Print
May 09, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 05, 2023

Service was completed as described by Tyler. Price was as expected. Overall was satisfied with Service More

by WBHORTON_431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
May 05, 2023

The only criticism that I would offer is that we ordered the vehicle a year ago and it took that long to get it delivered. More

by kevinoneill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Ruhland, Matt Christiansen
Report | Print
May 09, 2023 -

Burnsville Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 05, 2023

very timely and professional he was very informative letting me step by step videos and messages More

by BGUREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
May 08, 2023 -

Burnsville Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 04, 2023

Burnsville Toyota is a great family owned dealership. Their integrity is unquestionable, with outstanding service! More

by HUTTONDAVE85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Kissner, Dominic Martinez, Doug Anderson
Report | Print
May 08, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 04, 2023

Very smooth process with Brian and Kevin. We purchased all our vehicles with them and never had an issue with them or the dealership! More

by MAKSIMOVA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Xiong, Kevin Xiong
Report | Print
May 08, 2023 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 04, 2023

No issues. Service was performed as explained when vehicle was dropped off for services. Okay More

by WBHORTON_431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
May 08, 2023 -

Burnsville Toyota responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 02, 2023

They are friendly and work to get the job done. Take time with customers which you do not see so much today. More

by SKYPILOT-23
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
May 04, 2023 -

Burnsville Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 02, 2023

Top service as always. The only complaint is the steep price which would make me price shop in the future. More

by MICHALNOVOSAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
May 04, 2023 -

Burnsville Toyota responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 02, 2023

The staff, the environment and the service exceeded expectations every time I show up. I drive from Victoria MN just because I am so extremely impressed with the quality of my experience . More

by briantroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
May 04, 2023 -

Burnsville Toyota responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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