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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

March 13, 2024

Rick answered all of our questions. We received a great price on the trade and felt we got a good deal on our car. More

by oheck9
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Rick Kissner, Dominic Martinez, Dave Grosulak, Jason Colby
Mar 15, 2024 -

Burnsville Toyota responded

First and foremost thank you so much for leaving this fantastic review! At Burnsville Toyota, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new ride and can't wait to see you again soon! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 12, 2024

Excellent job there everybody is professional, I recommend for my friend Zabi there and the good quality Toyota is the best kind of America More

by altolinodasilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Mahl Da Rosa
Mar 14, 2024 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 12, 2024

Service was timely and answered questions re any recalls. Video was interesting and very timely. More

by JHNBRTN41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Mar 14, 2024 -

Burnsville Toyota responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 11, 2024

Always been top notch for us. Great help in purchasing our new car and any service issues we have had through the years with our older two highlanders. More

by PAULANDMARYLYMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Terrio, Bill Farmer
Mar 13, 2024 -

Burnsville Toyota responded

Paul and Maryln, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 10, 2024

Fast, courteous service is always a mark of Burnsville Toyota. It is very much appreciated as I typically wait in the lounge for the work to be done. More

by JTHARTLEY88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal, Cole Mitchem
Mar 12, 2024 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 10, 2024

They were fast, efficient and friendly. I appreciated the fact they didn’t try to upsell me for crap I didn’t need too. In fact, that in itself, will keep me coming back to them. More

by SHAWNA_CONBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rednour
Mar 12, 2024 -

Burnsville Toyota responded

Your great feedback truly made our day, Shawna! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 10, 2024

Nice to have the checkup, the cookie and cookie and car wash. Thank you very much More

by 210main67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Mar 12, 2024 -

Burnsville Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 10, 2024

Express service checkin is quick but thorough, including checking for open recall service. I like the update video they send, and communication during the visit. More

by SWANSONITES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rednour
Mar 12, 2024 -

Burnsville Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 10, 2024

We came for our appointment to complete our recall service. We had to cancel our plans for this appointment. After waiting for about two hours, we were told that the part actually wasn't there as More

by DAVEKUEHL43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Mar 12, 2024 -

Burnsville Toyota responded

I would like to thank you for sharing this review, Dave. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 10, 2024

I went in for light bulbs to be replaced the accent lights, brakes, license plate lights and oil change free rotation tires I brought a 10 percent coupon in and they charge me $409.00 crazy 😜 well the More

by cjrenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole Mitchem
Mar 12, 2024 -

Burnsville Toyota responded

Thank you for sharing the details of your experience with us. At Burnsville Toyota, we pride ourselves on providing top-notch service, and you are no exception. Please contact me directly at your earliest convenience so we can work on a solution together. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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