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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

March 09, 2024

Wow! Connor knew exactly what I needed, was very professional, yet warm and helpful! I was able to get in and out with-in an hour. Great service since More

by jsmcr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Knutson
Mar 12, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 09, 2024

Appreciated the prompt, friendly service. Mario was helpful and informative. Tech was thorough and clear. More

by TMENCEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Najera
Mar 12, 2024 -

Burnsville Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 08, 2024

I visit the service for oil change I told the team to text me when done coz I go back to work coz I work around the area, but when it done not text me but sent me to my personal email. I know sent to ema More

by CHANTHAN.THAI88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Mar 11, 2024 -

Burnsville Toyota responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 08, 2024

Super communication. Very pleasant and sense of humor. Easy to ask questions to. I will have no issue calling or texting him with any questions Great person More

by Jeanne.olds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rocha Evangelista, Mike Quam
Mar 12, 2024 -

Burnsville Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience, Jeanne! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 08, 2024

Chad Kopp was very helpful, got the service performed and explained everything to me in a clear and concise manner. More

by gwtvedt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kopp
Mar 12, 2024 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 08, 2024

Chad was excellent, informative and helpful. The service was done within the time told me it would be done. I was given a ride home. More

by JPRICCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kopp: *****
Mar 12, 2024 -

Burnsville Toyota responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 08, 2024

Friendly, attentive staff. .. didn't try and oversell on services. Offered courtesy shuttle to my home while work was being done. More

by ALLEYME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 12, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 08, 2024

Pleasant gals who answer the phone, very friendly service reps, they appear to be trying hard to find out why my low tire air light goes on. Time will tell how it goes this time More

by DTALLEY3728
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Messer
Mar 12, 2024 -

Burnsville Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 08, 2024

We get all of our service work done at Burnsville Toyota. They are the best of the best. More

by TODDRTWEEDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal, Jason Colby, Tyler Johnston
Mar 12, 2024 -

Burnsville Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 08, 2024

Over price and not going over the charges on the invoices. Not going back for services. More

by BUN.X.NAROTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Messer
Mar 12, 2024 -

Burnsville Toyota responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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