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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

February 19, 2024

This visit was nice, not a long wait time for an oil change with an appointment scheduled. More

by MICHAEL.VAWRACZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Feb 21, 2024 -

Burnsville Toyota responded

Thank you for your outstanding rating of our service department, Michael. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 19, 2024

Riley was very good to work with. He knew the product and was very personable. More

by petenjoy24
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Price, Caio Evangelista
Feb 21, 2024 -

Burnsville Toyota responded

Thank you for taking the time to share your kind feedback about Riley. Each employee is a valued member of the Burnsville Toyota team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 18, 2024

Good. Suggest to provide full fledged coffee and popcorn options while we are waiting for process to be completes More

by SAT2569
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Mahl Da Rosa
Feb 21, 2024 -

Burnsville Toyota responded

I appreciate you taking the time to leave us this perfect star rating and for your great feedback! Our team will look forward to working with you again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 17, 2024

The technician staffs are super friendly. Waiting time are reasonable as well. I would definitely recommend their services to friends and family. More

by MALYSMLOVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Finkchristiansen
Feb 21, 2024 -

Burnsville Toyota responded

Thank you so much for your excellent input! I am proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that we can assist you with! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 17, 2024

Service people. are friendly and good at going over everything. The work was done in a timely manner. More

by JAPARRY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby, Mario Najera
Feb 21, 2024 -

Burnsville Toyota responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 16, 2024

Very good man Tayler Johnston very professional man and efficiency of the time Thanks Burnsville Toyota More

by carfayo10
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Feb 21, 2024 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that Tyler made such a great impression on you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 16, 2024

Excellent service and communication overall was very pleased with interaction overall. Would highly recommend Working with them. More

by DJNIELSEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Feb 21, 2024 -

Burnsville Toyota responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 16, 2024

Great service and great facility to spend time. Thanks for the service and looking forward for next service. More

by mcherucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Feb 21, 2024 -

Burnsville Toyota responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 15, 2024

They put forth their best efforts to please the customer and give me the information I need about the service I'm getting. More

by tim583243
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal, Jason Colby
Feb 16, 2024 -

Burnsville Toyota responded

Thank you for your wonderful feedback, Tim. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 15, 2024

Larry Lawler was terrific to work with -- I got exactly the car I wanted, and was treated with care, courtesy and respect in every interaction with Burnsville Toyota, including with Mike in the business of More

by jez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Lawler, Mike Quam
Feb 20, 2024 -

Burnsville Toyota responded

Thank you for leaving us this review, Jez. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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