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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

October 28, 2023

We return time and time again to Burnsville Toyota because of Sean ODriscoll. He provides excellent customer service and is very knowledgeable. We trust him completely and highly recommend him! More

by Bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
Oct 28, 2023 -

Bea responded

I meant to give five stars overall for everything and would highly recommend.

Oct 31, 2023 -

Burnsville Toyota responded

Bea, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 28, 2023

Caleb was kind, pleasant, helpful and not pushy at all. He got us into our new Rav 4 Hybrid. It was the only one on the lot and he took the time to walk us through what was coming, when it would be there a More

by tmhanson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Harmon
Report | Print
Oct 31, 2023 -

Burnsville Toyota responded

Thank you for sharing your feedback about your experience with us. I am glad to hear that you had a smooth and easy experience with us. Please let me know if there is anything else that we can assist you with. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 28, 2023

Tyler is great. Knows me and knows my car explains everything in detail. Very helpful. More

by BGOZIERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Oct 31, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 28, 2023

Excellent service delivered in a respectful manner at a decent price and value despite short staff and a little longer wait. More

by KARLOTTAFIZZI72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Harmon - personable, knowledgable, respectful, Mario Najera
Report | Print
Oct 31, 2023 -

Burnsville Toyota responded

Thanks for your great review, Karl. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 27, 2023

Jeff was great, helped us through the process of buying a new car! He was friendly and answered all our questions! More

by maddi
Recommend Dealer
Yes
Employees Worked With
Jeff Coleman
Report | Print
Oct 31, 2023 -

Burnsville Toyota responded

Maddi, thank you for taking the time to share your feedback regarding your experience at Burnsville Toyota, and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 27, 2023

Easy to make a service appointment. Service was done quickly. Comfortable waiting area. Was not pressured to buy something I probably did not need. More

by DJJINBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob McCoy, Caio Evangelista, Mark Stibal, Riley Flenniken
Report | Print
Oct 30, 2023 -

Burnsville Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 27, 2023

Mario did nice job explaining service and making sure I received coupon discount. Good work! More

by RJMILIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Najera
Report | Print
Oct 30, 2023 -

Burnsville Toyota responded

RJ, thank you for taking the time to share your kind feedback about Mario. Each employee is a valued member of the Burnsville Toyota team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 25, 2023

I asked to fill-up all liquids and check out all tires air pressure for winter (beside oil/filter replacement & tire rotation) and they did not do it. On my way returning home the tire air alarm turned on More

by CEGURU1962
Recommend Dealer
No
Employees Worked With
Sean O'Driscoll
Report | Print
Oct 27, 2023 -

Burnsville Toyota responded

I appreciate you taking the time to share your experience with our service department. Here at Burnsville Toyota, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 25, 2023

My salesman Tim was FANTASTIC! He was very attentive to my needs and personal.This was a much better experience than previously. Thanks Tim More

by DANNO570
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ruhland, Tim Parker, Sean Giere
Report | Print
Oct 26, 2023 -

Burnsville Toyota responded

Thank you for taking the time to write about your experience with us, Dan! At Burnsville Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our team was able to exceed your expectations. Don't hesitate to contact me if there is anything else we can do for you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 25, 2023

Mario was polite and check in was quick & simple. You should not require 15 word minimum. More

by GOTIT01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Najera
Report | Print
Oct 27, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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