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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

October 25, 2023

When I picked up auto the dash service lights were still on. I asked for new wipers and they are still streaky. The tires light was still on and I was told by someone when I picked up and asked to reset d More

by SHEILA.NEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Oct 27, 2023 -

Burnsville Toyota responded

I appreciate you taking the time to share your experience with our service department, Sheila. Here at Burnsville Toyota, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 24, 2023

Salesman greeted me as he walked in door. Gave me attest drive on a car similar to mine. More

by jgszone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Giere
Oct 26, 2023 -

Burnsville Toyota responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 24, 2023

Jeff was great to work with in purchasing a vehicle. Very helpful before, during and after the transaction process, friendly, patient and answered questions as asked. Would recommend Jeff to others loo More

by rkbuss@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Coleman
Oct 26, 2023 -

Burnsville Toyota responded

Thank you for taking the time to share your kind feedback about Jeff. Each employee is a valued member of the Burnsville Toyota team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 24, 2023

Tyler was very courteous & helpful. I trust that Burnsville Toyota does the service it charges me for & thoroughly does all the inspections necessary to keep my RAV4 running for years More

by KATHYANNMPLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Oct 26, 2023 -

Burnsville Toyota responded

Thank you for your wonderful feedback, Kathy. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 23, 2023

I have been there twice now and they are friendly and get you in and out in about an hour for an oil change. My only complaint is the last time when I went to get into my vehicle two of the valve stem covers More

by mjnihart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Oct 25, 2023 -

Burnsville Toyota responded

Thank you for the great feedback! I appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 23, 2023

Brian was fantastic. Very helpful, patient and was not aggressive in overselling me. I would recommend Brian to any of my friends, colleagues and family that are looking More

by Rebecca Schultz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Xiong, Matt Christiansen
Oct 25, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review, Rebecca! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 22, 2023

Friendly. Did not feel pressured. David Smith was great, listened to what we wanted. Would recommend David to others. More

by twolehto
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Smith
Oct 24, 2023 -

Burnsville Toyota responded

Thank you for taking the time to share your kind feedback about David. Each employee is a valued member of the Burnsville Toyota team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 22, 2023

Good oil change service and easy to make appointment. Tyler is professional . Good customer service overall. Thank you ! More

by trin7803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Oct 24, 2023 -

Burnsville Toyota responded

Trin, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Burnsville Toyota! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 20, 2023

Excellent! Tyler provided a great customer service. We had a great experience with him. He answered all the questions we had and explained the purchase process More

by Khadija Elajmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
October 20, 2023

The service was fast and efficient. My only complaint would be the high price! Thank you More

by FSCHRJULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Oct 24, 2023 -

Burnsville Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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