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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

October 19, 2023

Should not have to write a review to complete survey. Nothing more to add, it is all covered in the questions! More

by MYCHAIR358
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Oct 19, 2023 -

MYCHAIR358 responded

Review should state upfront that it will be posted live, had I realized that I would not have responded!!!!!!!!

Oct 23, 2023 -

Burnsville Toyota responded

Thank you for the feedback! I appreciate hearing all comments so we can provide the best experience to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 19, 2023

My interaction with Tim Parker, salesman, was very positive. The wait for the car that I ordered was over 1 year. Tim help me understand the protracted wait and provided a solution of replacing what More

by kevin@kevindome.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Parker, Matt Christiansen
Report | Print
Oct 23, 2023 -

Burnsville Toyota responded

Thank you for your wonderful feedback, Kevin. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any questions about your vehicle. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 19, 2023

Our salesman was the consummate professional. He listened to our needs assessed how he could fill those needs and presented us with options all the while not forcing anything on us. More

by garyharding0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chaz Oatis
Report | Print
Oct 23, 2023 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone, Gary. I believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 19, 2023

I’ve been bringing both of my vehicles to Burnsville Toyota for about 10 years. The service is good. The waiting area is very nice. But the prices have gotten extremely high and I’m thinking about looki More

by TIMOTHY_HAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Najera
Report | Print
Oct 23, 2023 -

Burnsville Toyota responded

I would like to thank you for sharing this review, Timothy. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 18, 2023

Respect, good service, good customer service, nice, clean, good company, nice people, got my favor car and happy with it. More

by BAI_LANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Xiong, Kevin Xiong
Report | Print
Oct 19, 2023 -

Burnsville Toyota responded

To say thank you is not enough, Bai! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 18, 2023

Excelente servicio. Amigable atención. Esta oportunidad se presentó gracias a su calidad de ofertas y David muy profesional More

by angelc.conserca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Smith, Dominic Martinez
Report | Print
Oct 20, 2023 -

Burnsville Toyota responded

¡Sus excelentes comentarios realmente nos alegraron el día, Angel! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 18, 2023

Great salesman and great customer service. Great sales manager to work with and great deal. More

by nkxiong913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Xiong, Kevin Xiong
Report | Print
Oct 20, 2023 -

Burnsville Toyota responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 18, 2023

Fantastic salesman and great customer service. Great sales manager to work also. Thanks and I will be back! More

by MQUAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Parker, Tyler Borgen, Matt Christiansen
Report | Print
Oct 20, 2023 -

Burnsville Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 18, 2023

always enjoy the coffee and cookies while waiting for my vehicle, miss being able to view a couple of new vehicles though.helps pass the time More

by RODENTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem, Tyler Johnston
Report | Print
Oct 20, 2023 -

Burnsville Toyota responded

Thank you for the great feedback! I appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 17, 2023

Fast, efficient, courteous and helpful! Thank you for the excellent service! I appreciate the service department at Burnsville Toyota! More

by JENNIFER97
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Report | Print
Oct 19, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review, Jennifer! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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