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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

October 14, 2023

I purchased my 2023 GR Corolla here and although there was a bit of a rocky introduction, Burnsville Toyota came through and made it right by me. I always appreciate a dealer that can openly communicate a More

by kilodaneko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patty , Eric Samsel, Mike Quam
Oct 19, 2023 -

Burnsville Toyota responded

Thank you for the wonderful review! It is great to know we were able to make things right and that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 13, 2023

This was an amazing thing. ...when someone called me on my questions and all of a sudden, a Toyota Highlander Hybrid showed up on the lot. It was exactly what I was looking for More

by jwlohmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janeah Hanson, Jason Ruhland, Caio Evangelista
Oct 16, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 13, 2023

Mario was super helpful and very accommodating. He was friendly and helpful. Hopefully he will stay with the dealership. More

by CJDENZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Najere
Oct 17, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 13, 2023

Had a scheduled oil change. Waited about 2.5 hours. What’s the point of scheduling when you have to wait that long. On top of that I was under the assumption that you had ASE ce More

by NATHANBEDARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Oct 17, 2023 -

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us, Nathan. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 13, 2023

Service was faster than expected and final amount was below what I expected. I was comfortable waiting in a very nice waiting room. More

by MIKEPAMLAWRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal, Allex Roberge, Amador Pacheco, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll
Oct 17, 2023 -

Burnsville Toyota responded

Mike, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Burnsville Toyota! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 13, 2023

Mark was very easy to deal with and he explained everything in detail. I was happy with the outcome and price of the repair. I will be returning...especially for the cookies and hot chocolate...ha More

by tsobotka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Oct 17, 2023 -

Burnsville Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 13, 2023

I have had nothing but wonderful service at Toyota. They have kept my car running with over 236,000 miles. I won’t go anywhere else. More

by CATMIDRIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Oct 17, 2023 -

Burnsville Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 12, 2023

It's not the dealership. ...it's all about Janeah Hanson. She is the only one I had contact with so I ranked the dealership a 1 one star, as how would I know? She is the reaso More

by mjmorrison11
Recommend Dealer
Yes
Employees Worked With
Janeah Hanson
Oct 16, 2023 -

Burnsville Toyota responded

MJ, thank you for taking the time to share your kind feedback about Janeah. Each employee is a valued member of the Burnsville Toyota team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 12, 2023

Everything went as planned and the service rep was courteous and informative. All was good. More

by PAT.OLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Leick, DAS Admin, Mark Stibal
Oct 16, 2023 -

Burnsville Toyota responded

Thank you for sharing your experience with us, Pat! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 12, 2023

Always feel comfortable dropping off my car. Very professional. I feel as if they won’t try to up sell all the time. If I need it great, but some places just want the sale. I’ve stopped doing bu More

by LISA.EILERS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Would have to check my history… unsure but I have appreciated all those I have had contact with.
Oct 16, 2023 -

Burnsville Toyota responded

Lisa, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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