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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

August 03, 2023

Very good service and Cole friendly, helpful and answered all of the questions tha I had More

by DM-TURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Aug 07, 2023 -

Burnsville Toyota responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Cole was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

August 03, 2023

Had. Problem with overheating they did work to help solve problem— which was important because we were heading on vacation. Thank you. More

by AISRAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who else, Allex Roberge
Aug 07, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 02, 2023

I have purchased several cars lately, and I thought that this transaction took the least amount of time and was the smoothest. More

by hammerrae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Litzer
Aug 04, 2023 -

Burnsville Toyota responded

Thank you for your kind words and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

August 02, 2023

Service visit was handled very efficiently. Wait time was short. Overall a positive experience. Setting appointment was easy. More

by jratz
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Aug 04, 2023 -

Burnsville Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 02, 2023

The individual that helped me did not explain the maintenance agreement properly. He stated that the service agreement did not end in 24 months, but it does. I'll use it, but he needs to be aware o More

by RCFLESER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Connor Knutson (according to the text)
Aug 04, 2023 -

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 02, 2023

Great service. Mark was Knowledgeable and helpful. My issues were resolved better than expected and in a timely fashion. More

by NFUERSTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Aug 04, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 01, 2023

David communicated with a smile throughout the process. He is knowledgeable and professional. I would recommend him to my friends. More

by rejohnson98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Smith
Aug 03, 2023 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 31, 2023

Jason definitely goes above and beyond to help get you what you need. Even in this weird time of having long wait times for cars. More

by heidibartling
Recommend Dealer
Yes
Employees Worked With
Jason Ruhland, Caio Evangelista
Aug 02, 2023 -

Burnsville Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Heidi! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 29, 2023

Convenient location, dropped me at home and brought me back when service done, courteous helpful employees. More

by MCL21244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 01, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 28, 2023

I was very pleased with the service I received on my 2016 4Runner on 7-26-2023. Everyone that I dealt with was very professional, and kept me informed until the repair was completed. Sean and Hahn were exc More

by RPCOALTRAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Peterson, Jim Yang, Mike Truesdell, Dave Grosulak, Mark Stibal, Sean O'Driscoll
Jul 31, 2023 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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