
Burnsville Toyota
Burnsville, MN
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1,502 Reviews of Burnsville Toyota
We are highly satisfied with the vehicle we purchased. The sales process was abnormal and dealership communication could have been better, but we're ultimately satisfied with the outcome. As first-time bu The sales process was abnormal and dealership communication could have been better, but we're ultimately satisfied with the outcome. As first-time buyers we expected a level of customer service that might exceed what's normal but wasn't always met. More
Unprofessional service/sales. I liked the video the mechanic sent! That was helpful and a good explanation. I’d rather just talk directly to the people working on the car. I liked the video the mechanic sent! That was helpful and a good explanation. I’d rather just talk directly to the people working on the car. More
Had. Problem with overheating they did work to help solve problem— which was important because we were heading on vacation. Thank you. Problem with overheating they did work to help solve problem— which was important because we were heading on vacation. Thank you. More
The individual that helped me did not explain the maintenance agreement properly. He stated that the service agreement did not end in 24 months, but it does. I'll use it, but he needs to be aware o maintenance agreement properly. He stated that the service agreement did not end in 24 months, but it does. I'll use it, but he needs to be aware of it. He then also forgot to add this agreement to the bill which resulted in waiting a while to get that corrected. Also the individual that I was paying did not know if I should have any paperwork regarding the maintenance agreement. It just seemed that the people helping were not as aware of everything as they should have been. More