
Burnsville Toyota
Burnsville, MN
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1,499 Reviews of Burnsville Toyota
Burnsville Toyota is great. Everyone there goes out of their way to assis you and make sure everything goes well during your purchase. This is my new go to dealership. Everyone there goes out of their way to assis you and make sure everything goes well during your purchase. This is my new go to dealership. More
When trying to schedule an appointment for routine maintenance check and transmission fluid exchange, the person I spoke to informed me it would be a longer appointment and could not be done at a time maintenance check and transmission fluid exchange, the person I spoke to informed me it would be a longer appointment and could not be done at a time of @ 4:00 on a weekday. Since I work Monday-Friday, my only option was to accept a Saturday appointment. When I arrived at the scheduled time yesterday, I was told the transmission fluid exchange could be done, but I would need to wait 3-1/2 hours. It was explained that they were short-staffed. Since I did not expect that length of time, I agreed to “just” have my oil changed and tires rotated, although it was early for what typically is recommended. And I had to reschedule another time next Saturday for the transmission fluid exchange. I would have preferred being notified ahead of time that my requested appointment could not be completed in a timely manner, and I could reschedule everything, rather than come in twice. I live 40 minutes away, so it is somewhat inconvenient. The agent I spoke to was polite , and I realize this was out of his control. More
We had the best experience working with Tyler and Dominic and HIGHLY recommend this business! They both made this experience fun and explained everything clearly and made sure we understood the information t and HIGHLY recommend this business! They both made this experience fun and explained everything clearly and made sure we understood the information that was shared. The process went smoothly. I watched interactions between employees, everyone was respectful, friendly and truly felt like they are tight knit, well oiled business. I'm so thankful we landed there and will be using them in the future for vehicles for our children! Thank you Burnsville Toyota!! 🌟 🌟 🌟 🌟 🌟 More