Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Burtness Chrysler Dodge Jeep Ram
Whitewater, WI
87 Reviews
Established in 1921 by Elmer Burtness, The Burtness Family of Dealerships has grown from a small Standard gasoline station into one of the most prominent Family of Dealerships in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles.
With its small-town roots, Burtness Chrysler Dodge Jeep Ram of Whitewater serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area.
Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness Chrysler Dodge Jeep Ram will find the perfect vehicle for you at no additional cost
The Burtness Chrysler Dodge Jeep Ram family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chrysler Dodge Jeep Ram still continues today in the same small town where it began more than 90 years ago.
It’s been said that at Burtness Chrysler Dodge Jeep Ram, “you walk in a customer, and walk out a friend.”
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 87 reviews
August 13, 2018
Excellent Very friendly and helpful. We had a few recalls on truck. Got us in and fixed right away. We are happy with everyone there. Will buy another vehicle t Very friendly and helpful. We had a few recalls on truck. Got us in and fixed right away. We are happy with everyone there. Will buy another vehicle there in the future. More
by bjwilber
Verified CustomerEmployees Worked With
Paul Traxler, Dan George, Jim Uhrich
Helpful August 09, 2018
Great experience This is the first vehicle bought from this dealership and I highly recommend them. The salesman Matt Miller was very accommodating and listened to my This is the first vehicle bought from this dealership and I highly recommend them. The salesman Matt Miller was very accommodating and listened to my needs in what exactly I was looking for in a 2018 Jeep. Prompt responses and overall very nice people to work with. More
by kimv
Employees Worked With
August 08, 2018
Marvin is a wonderful salesman! My Mom and Dad bought a truck from you guys and recommended that I talk to Marvin as they had a great experience with him. I’m a college student an My Mom and Dad bought a truck from you guys and recommended that I talk to Marvin as they had a great experience with him. I’m a college student and I’m on a budget. Marvin helped me find a car (Chrysler 200) that I could afford! I appreciate his patience as Lynch treated me like I didn’t know what I was doing, and I felt like they wanted to sell me something just to make money. I love my 200 and I tell all my friends about Burtness and especially about Marvin and that he actually listened to me. Thanks for everything! I’ve already referred a friend to you guys More
by Tormwoo
Employees Worked With
Marvin Thornton
August 06, 2018
Very good They served my vehicle in very little time.very friendly.test drive on Tranverse with my daughter while waiting. Then waited about 10 minutes more. Th They served my vehicle in very little time.very friendly.test drive on Tranverse with my daughter while waiting. Then waited about 10 minutes more. Thank you. More
by susankutz
Employees Worked With
Jim Uhrich
August 06, 2018
It was a great experience. Our sales person was very friendly and informative. We would do business with him again. We even went back for addition help learning about our new c Our sales person was very friendly and informative. We would do business with him again. We even went back for addition help learning about our new car and he was more than willing to answer our questions. More
by jms53190
Employees Worked With
August 06, 2018
Thanks to my new buddy Marvin for my truck! Hey Marvin for my new RAM 1500. I appreciate your time in explaining everything on the truck. Thanks for your hard work I will definitely be back Hey Marvin for my new RAM 1500. I appreciate your time in explaining everything on the truck. Thanks for your hard work I will definitely be back for my next vehicle! More
by armenianfire
Employees Worked With
Marvin Thornton
August 06, 2018
Great sales people From sales to service this is a great dealership. All the service writers and office people are fantastic. They go out of their way to help. From sales to service this is a great dealership. All the service writers and office people are fantastic. They go out of their way to help. More
by Sierra
Employees Worked With
Marvin Thornton
August 03, 2018
Pleasant experience I found Burtness through Car Guru's. The car was priced fairly and in great condition. Staff was pleasant and easy to work with. Would do business I found Burtness through Car Guru's. The car was priced fairly and in great condition. Staff was pleasant and easy to work with. Would do business with again. More
by deheiser
August 02, 2018
The Marvin experience! We are 3 hours away from dealership. We spoke with Marvin about a car we saw online. We drove there the same day, and the car was waiting out front al We are 3 hours away from dealership. We spoke with Marvin about a car we saw online. We drove there the same day, and the car was waiting out front all shined up and ready for a test drive. He gave us a great deal and we drove away with a full tank of gas! Awesome and honest! Thanks Marvin. More
by Chryslergal@300
Employees Worked With
Marvin Thornton
August 02, 2018
Burtness - Professionalism and Integrity Hank Abb is an outstanding sales consultant who takes the time to listen and understand what you want and works hard to make sure you understand the c Hank Abb is an outstanding sales consultant who takes the time to listen and understand what you want and works hard to make sure you understand the car buying/leasing process from start to finish. Hank is a NO pressure sales consultant. As long as Hank Abb is at Burtness, we will continue to purchase/lease vehicles from him. Larry S More
by Larry S
Employees Worked With
