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Burtness Chrysler Dodge Jeep Ram - Service Center

Whitewater, WI

4.9
33 Reviews
Call Service Center (262) 473-8080

33 Reviews of Burtness Chrysler Dodge Jeep Ram - Service Center

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May 07, 2024

Great customer service! Jim U provided constant updates regarding my vehicle and warranty information. I trusted him completely and appreciate how hard he worked to obtain p More

by KEATON466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim U
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Helpful
May 05, 2024

Service with a smile. Gave me a loaner car so I could continue on to my granddaughter's school program. That meant the world to her and Me. I able to get to the program More

by gdnotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Talked with sales department.
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Helpful
April 25, 2024

I'm so happy I found Burtness service, they have gone above and beyond both times I have had my truck in for service. Having a loner car really helps too. Thank you Quinn and crew for taking care of my v More

by theresa.gleesing1131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Helpful
April 14, 2024

I l;ike the ease of scheduling an oil change online as well as the wait time and professionalism of the department. More

by gregoryusher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 22, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're pleased to hear that you liked the ease of scheduling an oil change online and that you found the wait time and professionalism of our department satisfactory! Providing convenient scheduling and professional service is important to us, and we're glad we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please let us know. We appreciate your support!

Helpful
April 13, 2024

Excellent job! ! The service and staff were great as usual and did everything needed and more! Thank you so much! More

by ibrahima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and maintenance
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Apr 22, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you were pleased with the service and staff during your visit! Providing excellent service is our priority, and we're glad we could meet your expectations. Thank you for your kind words and for choosing us for your automotive needs. If you ever need anything else or have any questions, feel free to reach out. We appreciate your support!

Helpful
April 10, 2024

Everything went good the service tech. very promt and professional shop clean keep up the good work More

by jr1127reilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're glad to hear that everything went well with your service! Maintaining a prompt and professional service experience, along with a clean shop, is what we aim for. Thank you for your positive feedback and encouragement. We'll continue to strive for excellence in our work. If you have any further needs or questions, feel free to reach out.

Helpful
April 08, 2024

They are very fast at getting appointment, and do a good job on serving my vehicle. More

by wingertd93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're pleased to hear that you found our appointment scheduling to be fast and our vehicle servicing to be satisfactory! Providing efficient service is important to us, and we're glad we could meet your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

Helpful
April 05, 2024

My service work was performed at the Burtness Buick/Chevrolet dealership. Staff was friendly and helpful. More

by dvw49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in Buick sales
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Apr 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're delighted to hear that you had your service work done at Burtness Buick/Chevrolet dealership! It's great to know that our staff was friendly and helpful during your visit. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing us for your automotive needs!

Helpful
April 02, 2024

Friendly, fast, professional, were able to fix previous mistakes done by other dealership, very thankful for burtness More

by calebdenzin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center Employee
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Apr 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you found our service to be friendly, fast, and professional! Rectifying previous mistakes from other dealerships is important to us, and we're grateful for the opportunity to assist you. Thank you for choosing Burtness, and we appreciate your kind words. If you ever need anything else, don't hesitate to reach out!

Helpful
April 02, 2024

Exceeded expectations in both service and sales. Everyone was very helpful and friendly. Would highly recommend this dealership! More

by bowditch4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Absolom "Abs" Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anika Panuce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're thrilled to hear that we exceeded your expectations in both service and sales! Providing helpful and friendly assistance is what we aim for, and we're glad that our team delivered. Thank you for your recommendation, and we appreciate your kind words. If you ever need anything else, feel free to reach out. We look forward to serving you again in the future!

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