Butler Ford

Thank you so very much for your excellent, professional, prompt service especially office and service personnel and wonderful customer service and great waiting area a coffee!! prompt service especially office and service personnel and wonderful customer service and great waiting area a coffee!! More

Rocky and Craig were very helpful and personable in the process of ordering my new Bronco. I highly recommend Butler Ford! process of ordering my new Bronco. I highly recommend Butler Ford! More

They provide great service while keeping you informed during the wait. The waiting area is also very pleasant. during the wait. The waiting area is also very pleasant. More

This was a very positive car buying experience. I grew up in an auto dealer family and have seen a range of customer service quality. Butler is top level. I grew up in an auto dealer family and have seen a range of customer service quality. Butler is top level. More

Craig was a pleasure to work with, He did a fantastic job keeping me updated on the our Ford Lightning order! keeping me updated on the our Ford Lightning order! More

Absolutely the best car buying experience we’ve ever had! No hassles, easy to work with, and they get you the best deal! Highly recommend! No hassles, easy to work with, and they get you the best deal! Highly recommend! More

Butler Ford's Service department were awesome. I was traveling out of state, when my vehicle needed service (oil change, tire rotation). I was able to book an appointment on-line for a couple days I was traveling out of state, when my vehicle needed service (oil change, tire rotation). I was able to book an appointment on-line for a couple days out; other local dealerships I left voicemail for and never received a call back. When arriving, a service manager greeted me and checked me in quickly. While waiting I spoke with several staff members and they were very friendly. The very attentive tech working on my vehicle noticed that all the tires were filled with nitrogen and asked if adding regular air into the semi-flat tire was okay. All other dealerships that I have dealt with never noticed the green cap on the tire to signal they are filled with nitrogen. They pay attention at Butler Ford and are very friendly...even to customers that didn't buy a vehicle from them. More

I cannot stress how negative my experience was. Tried to leave feedback to no avail (called, emailed no response). My business is a lost cause at this point but future customers need to be aware Tried to leave feedback to no avail (called, emailed no response). My business is a lost cause at this point but future customers need to be aware and service needs to be corrected. More

Great customer service. Professional, patient, and positive attitude. Even had a Spanish employee (Alberto) to get us going and started. We love our new truck! Professional, patient, and positive attitude. Even had a Spanish employee (Alberto) to get us going and started. We love our new truck! More

3 year customer. Always very courteous, professional and efective service. Even following a major scheduling computer crash. Always very courteous, professional and efective service. Even following a major scheduling computer crash. More