Butler Toyota

Dishonest Service Was in the market for a Tacoma and found exactly what I was looking for at Butler Toyota. The dealership had good reviews, so I put my trust in the sa Was in the market for a Tacoma and found exactly what I was looking for at Butler Toyota. The dealership had good reviews, so I put my trust in the salesman (big mistake). On Butler’s website, they claimed the truck has new tires. The tires on the Tacoma are not new. In fact, they are almost completely worn out. When I brought this up, salesman David Mullis claimed “we have no control over what CarGurus puts on their description.” Apparently, they don’t have control over their own descriptions either, because it was written on their own window sticker. When shown his own description, he claimed it as a “typo.” Also, the truck was supposed to come with a bed cover, but it was “blown away in a storm,” which I was never informed of prior to my arrival. There was no price adjustment for either the tires being worn, or the missing bed cover. Both of these features contributed to my original desire to purchase this vehicle. Buyer beware, especially if you are coming from a long distance, when you see your car in person you may not be getting all that their website claims that you are, and they do not seem to care about that. At the very least, David Mullis should not be trusted to do the right thing. More

Good experience wiyh Craig Ragin Craig was very knowledgable and professional.. he really knows his product. The dealership Got the car I wanted in one day. Fair pricing on new an Craig was very knowledgable and professional.. he really knows his product. The dealership Got the car I wanted in one day. Fair pricing on new and tradein. More

Quick Timely Service They always do a great job and treat you right. Talk to Larry in service and he will make sure your vehicle is all good. They always do a great job and treat you right. Talk to Larry in service and he will make sure your vehicle is all good. More

The employees are always friendly and willing to help. They make you feel like your important. This is a family friendly environment and I will be visiting again soon. They make you feel like your important. This is a family friendly environment and I will be visiting again soon. More

Have purchased 2 vehicles from Butler Toyota.. Great experience with Brook the first time & Ali the second.... Very helpful & enjoying our automobiles(: We will definitely come back in the future experience with Brook the first time & Ali the second.... Very helpful & enjoying our automobiles(: We will definitely come back in the future More

Professional and efficient maintenance on my truck as usual. Why do I need to make this twenty five words? I only needed 9 of them. usual. Why do I need to make this twenty five words? I only needed 9 of them. More

Had a wonderful experience working with Ali, Robert , Robert in finance and of course Lacey the product specialist. Can’t imagine working with any other dealer Robert in finance and of course Lacey the product specialist. Can’t imagine working with any other dealer More

Everyone was courteous and so helpful. They made me feel as if I was with family. It was a pleasure working with the both of them. 5 Stars for Both. as if I was with family. It was a pleasure working with the both of them. 5 Stars for Both. More

Always friendly and fast service. Very pleased with Mr Jerry he took time to help me choose the right tires for my car. Thanks Butler Toyota! Jerry he took time to help me choose the right tires for my car. Thanks Butler Toyota! More

I've always used Butler. I have been dealing with Butler Toyota since 1995. I bought a new car from them in 2013. They get you in and out pretty quickly. Customer Advisors tha I have been dealing with Butler Toyota since 1995. I bought a new car from them in 2013. They get you in and out pretty quickly. Customer Advisors that I have dealt with are very nice and considerate. I will continue to deal with them. More