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Butler Toyota

Macon, GA

4.8
1,367 Reviews

4580 Riverside Dr

Macon, GA

31210

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Showing 1,367 reviews

January 30, 2020

Courteous and professional. Scheduled service was complete and efficient. Was surprised how quickly significant issues were identified, explained, and corrected. Jerry Turner More

by jahdoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Turner
Feb 01, 2020 -

Butler Toyota responded

Thank you for the feedback. Jerry is a great asset to our service team! Thanks again, and enjoy the rest of your weekend.

January 30, 2020

i love butler i typically deal with Mr. Cummings for maintenance and repair. he treats me as though I know something, and is a man of his word. I recently bought More

by jack mahaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Stephens, Mr. Keefe (not Kiefer!), Tyler (?) Lowe
Feb 01, 2020 -

Butler Toyota responded

Thank you for allowing us to service your vehicle Jack! Have a wonderful rest of your weekend!

January 27, 2020

Great! Mr. Larry Cummings is always helpful and pleasant to work with. He makes sure sure that i understand what is going on with my car from the multi-poin More

by kassak_39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Feb 01, 2020 -

Butler Toyota responded

Thank you for being such a loyal service customer! We appreciate customers like you!

January 27, 2020

20000 miles service Great experience. Very personable staff. Always friendly & willing to accommodate the customer however they can. I had called for an appointment but s More

by angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam (service) not sure of his name (greeter for service center
Feb 01, 2020 -

Butler Toyota responded

Thank you for the positive review Angie! We are so happy to hear about your experience with us. Thank you again and have a great rest of your weekend.

January 27, 2020

Excelllant Service Could not ask for a better experience, Everyone was very professional. Would use again. I waited to get my car serviced and they got me out very quick More

by pbbarr02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Feb 01, 2020 -

Butler Toyota responded

Thank you for the feedback! Come back and see us anytime!

January 26, 2020

I’m new to the Toyota brand, but I know great customer service and car care professionals. Brian makes it delightful even if it’s going to cost a little bit or not under warranty. I trust him and his ad More

by safuller14
Recommend Dealer
Yes
Employees Worked With
Brian in service
Feb 01, 2020 -

Butler Toyota responded

Thank you! Brian is a great asset to our service department! We are lucky to have him! Thanks again, enjoy the rest of your weekend.

January 19, 2020

With an appointment the visit was quick, the service person came to let me know what was going on - I always have an awesome experience here... More

by Taciamac
Recommend Dealer
Yes
Employees Worked With
McCall Fuller, Randy Butler
Jan 20, 2020 -

Butler Toyota responded

Thank you for the feedback and 5 stars! Have a great rest of your week!

January 18, 2020

Excellent service. It was convenient by location and easy to schedule a service. It was not fast, but I know it was a very busy day for them. More

by Glenda
Recommend Dealer
Yes
Employees Worked With
Mr. Brian
Jan 20, 2020 -

Butler Toyota responded

Thank you for the feedback Glenda, and allowing us to service your vehicle. Please come back and see us anytime. Thank you again, and have a great rest of your week!

January 18, 2020

I scheduled my 55,000 mile oil change this week. Larry Cummings’s is the best. Dropped my truck off, went to the gym. In about 50 minutes Larry called to tell me my truck was ready . Can’t beat that. More

by Mr.Ben
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Jan 20, 2020 -

Butler Toyota responded

Thank you for the positive review Ben! Larry is a great asset to Butler Toyota and we are glad to have him. We are so happy that he was able to give you a great service! Please come back and see us anytime.

January 14, 2020

Troy Stephens is the greatest deal worker I know. He worked. Troy Stephens worked the deal so I could afford the payment and Butler Toyota even served up the BBQ. Mr Stephens stayed til my daughter could get her More

by Eucel Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Stephens
Jan 15, 2020 -

Butler Toyota responded

Thank you for the positive review! Troy is a great asset to our sales team! We are so glad to hear about your amazing experience here with us. Come back and see us anytime. Congrats and to you and your daughter! We love it! Enjoy the rest of your week.

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