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Byers Chrysler Jeep Dodge Ram
Columbus, OH
86 Reviews
Byers is family owned and operated and has been service Central Ohio in the transportation industry since 1897!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 86 reviews
October 13, 2021
I asked the salesman if I financed thru him could he give me a better deal since he'll make it up on the back end. He shook his head and said yes. When we sit down at the table he says no. I think thats pret me a better deal since he'll make it up on the back end. He shook his head and said yes. When we sit down at the table he says no. I think thats pretty dishonest. I do NOT recommend this dealership sales department. More
by Jeepfan1
Employees Worked With
Greg Vignon
Helpful September 03, 2021
Worked with Gabe Lugo and he was amazing. Was given multiple payment options and never pressure with a decision. Highly recommended and will call in the future multiple payment options and never pressure with a decision. Highly recommended and will call in the future More
by antoniovilla9
Employees Worked With
Gabe Lugo
June 24, 2021
My car buying experience at Byers Chrysler Jeep Dodge Ram was the best one yet. I didn’t feel rushed or pressured during any part of the purchasing experience. We had picked out a car online that we were int was the best one yet. I didn’t feel rushed or pressured during any part of the purchasing experience. We had picked out a car online that we were interested in and Jerome called to set up a time to look it over and take it for a test drive. When we arrived he was waiting outside to welcome us in. We discussed what we were looking for and what specific features we were interested in then he pulled the car up for our test drive while he took our car back to be appraised for a trade in. After Jerome collected all of the things he needed to get the financing started he sent us over to Phil to discuss warranties. Phil discussed the warranties that he believed to be useful for our car. He too didn’t pressure us to buy any of the warranties just inform us as to how they can benefit us in the off chance that we have an issue with the car. We did this with two young grandchildren age 5 and 7 years old. They were very kind and even gave them snacks when they found out the kids were anxious to get dinner. The car was taken back and given a thorough once over and filled to the top with gas before they gave us the key. The experience I had at Byers guarantees that I will return when I need to buy another car and will definitely refer them to my friends and family when they are in need of a new car. I will be asking for Jerome Wilson and Phil Beitman. More
by trish-rock
Employees Worked With
Jerome Wilson and Phil Bietman. John Williams, I think did the evaluation of my trade in and I assume will service my new car.
June 24, 2021
The staff were excellent to deal with! Jerome Wilson was an absolute professional! Jeff Bray and staff were extremely helpful with our trade it and financing! an absolute professional! Jeff Bray and staff were extremely helpful with our trade it and financing! More
by smomax
Employees Worked With
Jerome Wilson
June 16, 2021
I stopped in and was unsure if I wanted to buy from this dealership since they would not trade with a dealership closer to where I lived, but Greg was great to deal with - look forward to dealing with him a dealership since they would not trade with a dealership closer to where I lived, but Greg was great to deal with - look forward to dealing with him again on any future car needs More
by Beth
Employees Worked With
Greg Vignon
May 11, 2021
I followed a vehicle listing byByers Chrysler on line for several days first by texting then telephone conversations. When I finally made a decision to purchase the vehicle they had several other prospects f several days first by texting then telephone conversations. When I finally made a decision to purchase the vehicle they had several other prospects for the same vehicle. I live in another state, four hours from the dealership. The sales person, Andy, accepted my word promising that I would drive in the next day and purchase the vehicle. Him trusting me assured me that he was trustworthy also. I was not disappointed with Andy, he was professional and pleasant to work with. I love the vehicle and it was as clean and well kept as advertised. More
by schummkc
Employees Worked With
Andy Peabody, Arron Finance person
April 24, 2021
I hadn't bought a car in 20 years and decided to start looking for a newer vehicle. I found a vehicle at Byers Chrysler Jeep Dodge Ram. I continued watching the vehicle for days and decided to go check it looking for a newer vehicle. I found a vehicle at Byers Chrysler Jeep Dodge Ram. I continued watching the vehicle for days and decided to go check it out. I met with a wonderful Salesman named Jeff Hensley the "Mohawk Man". He was very honest and told me everything about the vehicle I was looking at. He never pushed me into buying anything he was just upfront and real. Well, bottom line I ended up purchasing the vehicle with no pressure from Jeff. I had the most wonderful experience at this Dealership. I would definitely say if you want a honest and great salesman Jeff is the man. And don't let me forget about Aaron Runge the Finance guy. He had all the paperwork finished when I came back from my test drive. He explained everything to me before I signed any papers. Again, a great experience. More
by dd.valentine
Employees Worked With
Jeff Henley
April 08, 2021
This was my most enjoyable experience leasing a vehicle! The process was stress free and efficient. Greg was great to work with and got me the best deal possible. Would highly recommend this dealership to The process was stress free and efficient. Greg was great to work with and got me the best deal possible. Would highly recommend this dealership to anyone interested in purchasing or leasing. More
by Michelle M.
Employees Worked With
Greg
April 03, 2021
Had a great experience working with Kasey, he made our purchase as simple as possible. If you're looking for a jeep in the greater Columbus area definitely go see him! -Michael Kent Kasey Merchant S purchase as simple as possible. If you're looking for a jeep in the greater Columbus area definitely go see him! -Michael Kent Kasey Merchant Sales Consultant Byers Chrysler Jeep Dodge Ram 614.228.5111 kmerchant@byersauto.com More
by Michael Kent
Employees Worked With
Kasey Merchant
April 02, 2021
Jerome was fantastic. Easy and stress free transactions and everything went as promised. Seamless process from start to finish. Buying a new vehicle was easy and efficient based on my experience. Will go b and everything went as promised. Seamless process from start to finish. Buying a new vehicle was easy and efficient based on my experience. Will go back for the next one. More
by Jone1123
Employees Worked With
Jerome Wilson
