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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.7
420 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 420 reviews

August 23, 2025

Very prompt thorough service. Was early for my appointment and took me right in! Excellent customer service. More

by maof3bz
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
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August 23, 2025

Very prompt thorough service. Was early for my appointment and took me right in! Excellent customer service. More

by maof3bz
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
Report | Print
August 20, 2025

They did a good job and had it done before the time that they had told me More

by CLCOOPINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2025 -

Byers Ford responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that we completed your project ahead of schedule and met your expectations. Our team takes great pride in delivering quality work efficiently, and your feedback truly means a lot to us. We'd love to work with you again in the future!

August 14, 2025

They do a good job,they seem to give you options on what needs looked over More

by thomas5773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Drollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Byers Ford responded

Thank you so much for your kind words! We're thrilled to know you appreciate the options we provide and our attention to detail. Your feedback means a lot to us, and we look forward to serving you again.

August 13, 2025

Honest, prompt, knowledgeable and experts of their field. Great work and always good at explaining what’s needs done and why. More

by apychew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you found our team honest, knowledgeable, and prompt. It’s always our goal to ensure everything is clear and well explained. We truly value your trust and support.

August 13, 2025

They had the vehicle I wanted. Not convenient as I live in Marion and always difficult to reach service. More

by sebaldy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not know by name.
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Aug 18, 2025 -

Byers Ford responded

Thank you for sharing your feedback. We're glad we had the vehicle you were looking for, though we’re sorry to hear that convenience was an issue for you. Your comments about reaching our service team are important, and we'll work on making improvements. If there’s anything we can assist you with, please don’t hesitate to let us know.

August 07, 2025

Parts department got part i needed quickly after not having it in stock. Will say i am not very impressed with service dept. More

by danbowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2025 -

Byers Ford responded

Thank you for sharing your experience. We're glad our parts department was able to help you quickly, but we’re sorry to hear about your concerns with our service department. Your feedback is important, and we’ll use it to improve moving forward. If you'd like to share more, please feel free to reach out directly. We value your business and hope to assist you again.

August 04, 2025

I bought a new F-150 from Byers Ford and have very happy with my purchase. I got a good deal and they have a great service department. They’re always on time with maintenance appointments and they took go More

by charlesmamula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Byers Ford responded

Thank you so much for sharing your experience! We're thrilled you’re happy with your new F-150 and the service you've received. It’s great to hear our team has taken good care of you and your vehicles—we’ll keep striving to provide top-notch service every time. Enjoy the ride, and we look forward to seeing you again!

August 04, 2025

They fixed the problem right away, and they were friendly and professional. I appreciate that. Thank you! More

by cindystudebaker66
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle and Travis
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Aug 04, 2025 -

Byers Ford responded

Thank you so much for your kind words! We're glad we could assist you promptly and that you found our team friendly and professional. Your appreciation truly means a lot to us, and we look forward to serving you again in the future.

August 02, 2025

From finding my new Jeep online and reaching out, the Byers team were cordial, professional and inviting. Mark Morgan made the buying experience well worth the 2 hour trip down from Toledo. More

by JoshW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Byers Ford responded

Thank you for the fantastic review! We're so glad to hear that Mark and the Byers team made your Jeep-buying experience smooth and worth the trip. We truly appreciate you choosing us and hope you enjoy every mile in your new Jeep!

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