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Byers Ford

Delaware, OH

4.7
620 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 621 reviews

June 19, 2026

Great dealership, Jeff certainly knew what he had and gave me a fair price! Thanks Jeff More

by wesleybrown98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2026

We looked at vehicles online and went in to look at them. We test drove the one we bought. Nick made the process easy and quicker than other places we purchased vehicles. More

by susan.mckean
Recommend Dealer
Yes
Employees Worked With
Nick Borgia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Borgia
Jun 18, 2026 -

Byers Ford responded

Thank you for the great review! 😊 We're thrilled to hear Nick made your vehicle-buying experience easy and efficient. It's wonderful that you were able to find the right vehicle, take it for a test drive, and enjoy a smoother process than you've experienced elsewhere. We appreciate your business and hope you enjoy your new vehicle for many years to come! 🚗✨

June 17, 2026

Everyone was welcoming and friendly. Wesley was so easy to work with and extremely helpful. More

by brandi.rose111213
Recommend Dealer
Yes
Employees Worked With
Wesley Blakemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Blakemore
Jun 18, 2026 -

Byers Ford responded

Thank you for the kind review! 😊 We're delighted to hear that everyone made you feel welcome and that Wesley was so easy to work with. Providing friendly, helpful service is what we strive for, and we're glad your experience reflected that. We appreciate your support and look forward to helping you again in the future! 🚗✨

June 17, 2026

Easy to get preliminary information, and an in-house estimate, agreeable appointment time, and prompt service along with friendly, helpful staff. Quality work done at a lower price than I expected. I co More

by Bdlauerhouse
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
Jun 17, 2026 -

Byers Ford responded

Thank you for the wonderful review! We’re so glad to hear everything from the estimate and appointment scheduling to the prompt service and quality work exceeded your expectations. We truly appreciate your business 😊

June 16, 2026

The service was excellent, and everything went really fast—I loved that. Mr. Morgan was really cool. More

by ingridcastro94
Recommend Dealer
Yes
Employees Worked With
Steve Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cousins
Jun 16, 2026 -

Byers Ford responded

Thank you so much for the kind review! We’re happy to hear your service was excellent, quick, and that Mr. Morgan took great care of you 😊

June 15, 2026

ABSOLUTELY OUTSTANDING IN EVERY SINGLE WAY Bob Drollinger and his team ALWAYS EXCEED my expectations and this was my second Ford Expedition Max purchase in approximately 6 months. I 100% came back because of More

by JackMar
Recommend Dealer
Yes
Employees Worked With
Bob Drollinger (main and first above all contact) who connected me with Nick Hedges, Bill Thorpe,
Jun 16, 2026 -

Byers Ford responded

Thank you so much for the amazing review! We’re thrilled to hear Bob Drollinger and his team continue to exceed your expectations and earned your trust again. Enjoy your Ford Expedition Max 😊

June 14, 2026

I went in for a recall, but also wanted them to check a few other things and they were close to closing time. They managed to get everything checked out timely and I really appreciated it. I also like the More

by Bluestar.cm
Recommend Dealer
Yes
Employees Worked With
I dont remember the technicians name. But the customer service was good.
Jun 15, 2026 -

Byers Ford responded

Thank you so much for sharing! We’re happy to hear our team was able to check everything out in a timely manner and that the text updates made your visit easier 😊

June 13, 2026

The staff was great. It took longer than it should have due to needing the blue ribbon to pay for something under warranty. More

by Andrew brenner
Recommend Dealer
Yes
Jun 15, 2026 -

Byers Ford responded

Thank you so much for your feedback! We’re happy to hear our staff was great, and we apologize for the delay with the warranty process. We appreciate your patience and are glad we could help get things taken care of.

June 13, 2026

overall ok, had to talk with the mechanic about a tire issue, did not like his arrogant attitude. More

by thomas5773
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
Jun 15, 2026 -

Byers Ford responded

We’re sorry to hear that part of your visit did not meet expectations. We appreciate your feedback and apologize for the interaction regarding your tire concern. Please contact a manager at the store so we can look into this situation and better understand what happened.

June 12, 2026

Good work on Lincoln MKX. . Brakes are quiet again. fluids are at max. Very happy with dealership. I like buying my cars where the service is good. More

by jmeiring0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Byers Ford responded

Thank you so much for sharing! We’re happy to hear your Lincoln MKX was well taken care of and that you’re very happy with our service team 😊

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