Byers Ford

Service advisor is great. Service department needs to dig in and really take the time to diagnose issues that customers say are happing. I am starting to question this deale Service department needs to dig in and really take the time to diagnose issues that customers say are happing. I am starting to question this dealerships abilities based on this and previous experiences. More

Loved the pickup/dropoff. Service was good and Carson did a great job keeping me updated. Service was good and Carson did a great job keeping me updated. More

It was good experience just there for a service recall No thank you I like Byers and am a repeat customer thank you I like Byers and am a repeat customer More

I am back for service again after I was told everything was checked. They lied. was checked. They lied. More

Byers' service team is on time and provide you with options for additional service as needed. options for additional service as needed. More

John Grijac is one of the Best! ! John is the reason I ordered an F150 through Byers. Overall everyone has always treated us as family. Never once over the years has anyone seemed to ! John is the reason I ordered an F150 through Byers. Overall everyone has always treated us as family. Never once over the years has anyone seemed to be put off with a question or if I needed a minute to have something explained. My experience with the Delaware Byers has always been great!! More

Service visit for basic maintenance, sly was great, took great care of me and recommended some services to consider. Overall fantastic experience great care of me and recommended some services to consider. Overall fantastic experience More

Competitive pricing. Knowledgeable and friendly Helped zone in on exactly what I was looking for and provided excellent customer service At all steps in the process Knowledgeable and friendly Helped zone in on exactly what I was looking for and provided excellent customer service At all steps in the process More

I paid $1500 to have my water pump and timing belt replaced. Then my air conditioner didn’t work a week later, when it had work 3 days prior to the “repair”. I was told the tech struggled getting the replaced. Then my air conditioner didn’t work a week later, when it had work 3 days prior to the “repair”. I was told the tech struggled getting the crank pulley off so the job took two days. After spending this amount of money I was told by the assistant service manager it was just “sucky timing” and now I have to pay $1900 to replace the air conditioning compressor, a less than $500 part. Also since then I’ve have the engine stumbling at idle after driving, which it did not do prior to this service. I called and left a message for the asst mngr and have received no call back. Your labor price is way too expensive and the quality of the repairs is lacking. I have lost all confidence in the service department and Ford in general. I understand I have an older vehicle with higher mileage, but it has not had any problems until now and we have owned it since new. If this is the level of service we can expect this will be our last Ford product! More

Great service! Carson always takes great care of me! That's why I keep coming back! Carson always takes great care of me! That's why I keep coming back! More