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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.7
431 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 431 reviews

September 17, 2025

I like they have pick up service my truck and then bring it back to me More

by snorahood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Borgia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Drollinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Garverick
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Hess
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Perry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Maynard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
3.0
This rating includes all reviews, with more weight given to recent reviews.
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September 13, 2025

Quality if workmanship seems good. But they're incredibly slow, a 1 day job will be 3 days. Maybe its a lack of staff, lack of parts, or lack of space to work. My biggest disappointmen More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Sep 15, 2025 -

Byers Ford responded

Hi there, Thank you for taking the time to share your feedback about our workmanship quality - we truly appreciate that recognition. I sincerely apologize for the delays you experienced and especially for the scratches left on your driver's door. This absolutely does not meet our standards, and I understand how disappointing this must be. We'd like to make this right. Please contact us directly so we can discuss how to properly address the damage to your vehicle and improve our service timing moving forward. Thank you for giving us the opportunity to learn from this experience.

September 11, 2025

Carson is very understanding with my needs and doesn't push anything i am not needing. Since discovering that Carson is willing to work on my work vehicle, I will be bringing more of my business his way i More

by garyricard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Byers Ford responded

Thank you for sharing your positive experience with Carson. We're so glad to hear that he provided you with excellent, honest service for your work vehicle. We appreciate your business and look forward to working with you again soon.

September 11, 2025

Stopped in for an oil change, no appointment necessary. Easy in fast out. Even got the tires rotated in less than an hour. Thank you! More

by jlparker030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Good the GM even stopped and introduced himself and asked if I needed anything.
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Sep 12, 2025 -

Byers Ford responded

Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a fast and easy experience getting your oil changed and tires rotated. We pride ourselves on providing quick and efficient service, and it's great to know we hit the mark for you. We look forward to seeing you again for your next service.

September 11, 2025

Have always been courteous and professional when I’m there. The place is a bit of a labyrinth though More

by Lecuyebd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Byers Ford responded

Thank you for the kind words about our team! We really appreciate you highlighting their professionalism. We understand our layout can be a bit of a maze and are always looking for ways to make navigation easier for our guests. We hope to see you again soon!

September 06, 2025

Awesome! Second to none! Appreciate the way I am treated. Very, very friendly and attentive staff. More

by jdwpgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Byers Ford responded

Thank you so much for this wonderful review! We're thrilled to hear that our team made such a positive impression on you. Your kind words about our staff being friendly and attentive truly mean the world to us - we'll be sure to share your feedback with the entire team. We appreciate you taking the time to share your experience and look forward to welcoming you back soon!

September 05, 2025

Easy to deal with and gave me a fair trade in value. Like Byers Ford! More

by rawhide92003
Recommend Dealer
Yes
Employees Worked With
Steve Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cousins
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Sep 12, 2025 -

Byers Ford responded

Thank you for your wonderful feedback! We're so happy to hear that you had a great experience with our team and received a fair value for your trade-in. We appreciate your business and look forward to seeing you again.

September 04, 2025

I like working at ford so far. I got hired in in may after my 2 year school at hocking college and have enjoyed being in the express lane. It’s nice working on cars and gaining exp More

by cottom.joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Byers Ford responded

Thank you for sharing your experience! We're so glad to hear you're enjoying your time with us and gaining valuable experience in the express lane. We're happy to have you on the team.

September 02, 2025

Carson was very helpful in making sure my car was looked at right away and to make sure it was safe to drive since I was on a trip. More

by linda.harvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Byers Ford responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that Carson was able to help get your car inspected quickly and ensure it was safe for your trip. Our team takes great pride in providing prompt, reliable service, especially when our customers are traveling. We truly appreciate your trust in us and hope you had a wonderful and safe journey!

August 27, 2025

Non-pressure. Easy to work with. Kept their word and gave me a fair deal. More

by bgoldbach012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2025 -

Byers Ford responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that you found our team easy to work with and that we delivered on our promises with a fair deal. Your feedback means the world to us and reinforces our commitment to providing honest, no-pressure service. We truly appreciate your trust in us and look forward to serving you again in the future.

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