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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.8
517 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 517 reviews

January 28, 2026

I wish the service were perfect on the first try, but that s not always realistic. On the occasions when things haven t been 100%, they ve promptly corrected them on the second attempt. That kind of foll More

by Steven S.
Recommend Dealer
Yes
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Jan 29, 2026 -

Byers Ford responded

Thank you so much for your honest feedback and understanding. While we always aim for perfection on the first try, I am glad to hear that our team was able to make things right for you promptly. We truly appreciate your support and look forward to serving you again soon.

January 28, 2026

Jason was very welcoming and explained to me my vehicles issue and the fix. All good and happy with the dealership More

by Bsetmire
Recommend Dealer
Yes
Employees Worked With
Jason in service
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Jan 29, 2026 -

Byers Ford responded

Thank you so much for your kind words! We are thrilled to hear that Jason provided you with excellent service and clearly explained the repair process. It is wonderful to know you are happy with your experience at our dealership. We look forward to serving you again in the future.

January 26, 2026

Fast, easy, professional at a reasonable cost and a smile. I will return in the future as I need service. More

by exline.bob
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
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Jan 28, 2026 -

Byers Ford responded

Thank you for the wonderful review! We are thrilled to hear that you found our service fast, professional, and reasonably priced. It is always our goal to help our customers with a smile. We look forward to seeing you again in the future.

January 20, 2026

Love the entire Byers team! !! The sales, service, parts, every area of the dealership is amazing More

by apotter1984
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
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Jan 21, 2026 -

Byers Ford responded

Thank you so much for the wonderful feedback! We are thrilled to hear that you had an amazing experience with our sales, service, and parts departments. We appreciate your kind words and look forward to seeing you again soon.

January 19, 2026

Byers Ford was easy to work with to get the needed service completed on my truck. More

by Rmbill1045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Byers Ford responded

Thank you for your 4-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

January 19, 2026

Great customer service and professional work. I really wish they offered some type of service to clean or detail the car you could purchase at the end of service More

by b.bell4013
Recommend Dealer
Yes
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Jan 20, 2026 -

Byers Ford responded

Thank you so much for the wonderful review! We are thrilled to hear that you were happy with our customer service and the quality of our work. We really appreciate your suggestion regarding a detailing option, and we will definitely take that into consideration as we look for ways to improve. We look forward to serving you again soon.

January 18, 2026

They are trustworthy people. I have had them service my cars for the last 6 years. They explain if there are any problems and provide me with an estimate of cost before they begi More

by vfunk0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Byers Ford responded

Thank you so much for trusting us with your cars for the last six years! We really appreciate your loyalty. It is great to hear that you value our transparency regarding repairs and cost estimates. We look forward to helping you again in the future.

January 17, 2026

Overall the experience was great! My car was checked in promptly by the service advisor and technician Mason Kelly did an efficient and thorough job! More

by joshtkelly
Recommend Dealer
Yes
Employees Worked With
Technician was Mason Kelly
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Jan 20, 2026 -

Byers Ford responded

Thanks for the great review! We are happy that you had a smooth experience and that Mason took such good care of your vehicle. We hope to see you again soon.

January 16, 2026

Great coffee! Friendly staff Comfortable lounge area but I did have to wait a little longer than I'd expected for an oil change. More

by mrshll200
Recommend Dealer
Yes
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Jan 20, 2026 -

Byers Ford responded

Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

January 14, 2026

We are repeat customers because of the employees. Always friendly, always treat us right, always get a great deal. More

by Careywoolwine
Recommend Dealer
Yes
Employees Worked With
Steve Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cousins
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Jan 20, 2026 -

Byers Ford responded

Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

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