Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.7
379 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
Contact Dealership

1101 Columbus Pike

Delaware, OH

43015

Directions

By Type

Showing 379 reviews

June 21, 2025

Great vehicle selection. Polite and professional staff. Large showroom. I would deal with thin again. More

by Yerianj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Grijak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 21, 2025

Very honest service department. They don’t try to upsell you on unnecessary things. I am closer to three other Ford dealerships yet I prefer to travel the extra distance to go to By More

by jdwpgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 18, 2025

Professional Very helpful and knowledgeable Took time to explain the work preformed and the results More

by RICH.HODGE
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Marks
Report | Print
Jun 20, 2025 -

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that you found our team helpful and knowledgeable. Taking the time to explain the work performed and the results is something we strive for with every customer, ensuring you feel informed and confident in the process. Your satisfaction is our top priority, and your feedback means the world to us. If there’s anything else we can assist you with, please don’t hesitate to reach out!

June 16, 2025

Rick did a great job! Was very helpful and quick to respond with any questions More

by rconner2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
Report | Print
Jun 16, 2025 -

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that Rick provided you with such helpful and responsive service. We aim to deliver a smooth and positive experience, and it’s wonderful to know Rick met your expectations. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We truly appreciate your feedback!

June 13, 2025

Byers handled the door-replacement recall of my 2020 Escape exceptionally well. Sly Wallen in the service department shepherded this through very well. His communication was noteworthy, keeping me infor More

by EKMiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Byers Ford responded

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that Sly Wallen and our service department were able to handle your door-replacement recall so smoothly. Communication and ensuring that you're kept informed throughout the process are priorities we value deeply, and it’s wonderful to know we delivered for you. We're also glad you were happy with the courtesy car and the great work from the body shop on fitting and color matching. Your satisfaction means the world to us, and we appreciate the opportunity to assist you. If you need anything else, please don’t hesitate to reach out. Thank you for choosing us!

June 12, 2025

Always quick to get me in when needed. Always fix the issue in a timely manner & Always try to work me the best deal to keep me safe in my vehicle. More

by Cindy Dahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Byers Ford responded

Thank you so much for your kind words and for taking the time to leave us a review. We’re thrilled to hear that you’ve had such a positive experience with us. Our team always strives to provide quick, reliable service, and we’re glad to know we’ve been able to help keep you safe on the road. Working out the best deals for our customers is something we genuinely care about, so it’s wonderful to hear that this has been helpful for you. We appreciate your trust in us and look forward to assisting you whenever you need us again!

June 12, 2025

Great local dealer that works with my son and I on his Ford Focus let us know the issue but no hard sell to use them to fix it which was great due to my son being a college student on a tight budget! More

by alex@thepembrokes.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Byers Ford responded

Thank you so much for sharing such a thoughtful review! We’re delighted to hear that you had a positive experience working with our team. We understand how important it is to provide honest and pressure-free service, especially when budgets are tight. We’re glad we could assist both you and your son with his Ford Focus and appreciate the trust you placed in us. If you need anything in the future, don’t hesitate to reach out—we’re always happy to help!

June 12, 2025

Good overall. I feel all aspects of Byers Ford have improved over the last few years. The service reps do a great job. More

by RMT6490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Byers Ford responded

Thank you so much for sharing your thoughts! We’re thrilled to hear that you’ve noticed improvements over the years and that our service reps are doing a great job. We continuously strive to enhance the experience for our customers and your feedback lets us know we’re on the right track. If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. We appreciate your support!

June 11, 2025

Totally surpassed my expectations! The customer service that I received was excellent and I’ll definitely be back for future needs. More

by Lainietaylor0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that we surpassed your expectations and that you had a great experience with our customer service team. It means the world to us to know that you’ll be back for your future needs. We look forward to serving you again soon!

June 10, 2025

Very good customer service and very helpful staff with my purchase of my new truck. More

by coolest_aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that our team provided you with excellent customer service and support during your truck purchase. It’s our goal to make every customer feel valued and taken care of. If you have any questions or need further assistance, don’t hesitate to reach out. Enjoy your new truck!

1
2
...
38