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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.7
393 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 393 reviews

July 12, 2025

Friendly competent personnel who give you accurate information about how long it will take to service your car. More

by Andrew brenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 10, 2025

Facility was clean Our salesman Wes was polite courte and knew the product well Unfortunately I live 60 miles away and will not be using the service department. I think the outside could be cleaned up More

by gshfr48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Blakemore
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Byers Ford responded

Thank you for your feedback! We're so glad to hear that Wes provided polite and knowledgeable service and that you found our facility clean. We appreciate your suggestion about the outdoor area and will certainly take it into consideration. While we're sorry you won't be visiting our service department due to the distance, we’re grateful for your visit. If there's anything we can assist with in the future, don’t hesitate to reach out!

July 10, 2025

I purchased my last three vehicles from this dealership. It has been a very good experience in all manners. I continue to have my two current vehicles service there on a regular basis. They have always been More

by Outlawrob45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Byers Ford responded

Thank you for being such a loyal customer and for taking the time to share your experience. We’re thrilled to know that both your vehicle purchases and regular services have been positive experiences. Your trust and support mean a lot to us, and we’re always here to help. We look forward to continuing to serve you and your vehicles!

July 05, 2025

They do an awesome job. I appreciate the help that they give me when I’m there More

by SHANNON54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Byers Ford responded

Thank you for your wonderful feedback! We're so glad to hear you appreciate the help you receive when you visit. It truly means a lot to us, and we're always here to assist you.

July 03, 2025

Extremely fast and delightful. The entire experience was above any I've heard from a dealer. More

by micah12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Byers Ford responded

Thank you so much for your kind words and wonderful review! We're beyond delighted to hear that your experience exceeded expectations and that we could make the process both fast and enjoyable for you. Your satisfaction means everything to us, and we're honored to have earned your trust. If there’s anything you need in the future, please don’t hesitate to reach out. We look forward to serving you again soon!

July 01, 2025

Always have been taken great care of at Byers… From Mark Morgan, finance and the service dept. Top shelf team there. More

by Tangydad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Morgan
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Jul 02, 2025 -

Byers Ford responded

Thank you so much for your kind words! It’s always a pleasure to hear when our customers feel well taken care of. We’re thrilled to know that Mark Morgan and the rest of our finance and service teams have provided you with top-notch support. Your feedback truly means the world to us, and I’ll be sure to pass along your wonderful comments to the team. We’re here whenever you need us and look forward to assisting you again in the future

July 01, 2025

Tiffany is great to work with. She is able to get us in quickly and out work is completed timely More

by rk2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Byers Ford responded

Thank you so much for your wonderful feedback! It’s great to hear that Tiffany has been able to assist you quickly and complete the work promptly. Customer satisfaction is our top priority, and your kind words mean a lot to us. We’re thrilled to know Tiffany made a positive impact during your experience, and we’ll be sure to share your appreciation with her. Thank you again for taking the time to share your thoughts, and we look forward to serving you again soon.

July 01, 2025

Professional as always from top to bottom the service on all levels is always top notch More

by jhignite001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re truly delighted to hear that you consistently experience top-notch service at all levels. Your feedback reaffirms our dedication to professionalism and excellence, and it means so much to us. We look forward to continuing to provide the exceptional service you’ve come to expect. If there’s anything you ever need, don’t hesitate to reach out.

July 01, 2025

People are very nice. The only thing was I had to go I. To the dealership to finally get an estimate on replacing my windshield. When I called and made the appointment I w More

by JEFFB18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

Byers Ford responded

Thank you for leaving a review and sharing your experience. We’re so glad to hear that our team members were kind and that we were able to offer you a more affordable price for your windshield replacement. We truly value your patience in visiting the dealership to finalize your estimate. Your feedback is incredibly important to us, and we’ll take it into account as we continue to improve our processes. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again.

June 27, 2025

The staff was helpful and made the car buying process simple and quick. Recommend this dealership More

by cschaumie
Recommend Dealer
Yes
Employees Worked With
Jeff Ashbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Byers Ford responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that our team made your car-buying process simple and quick. Providing a seamless and positive experience for our customers is always our top priority. If you need any assistance in the future, don’t hesitate to reach out—we’re here to help! Happy driving!

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