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Byers Ford
Delaware, OH
384 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 384 reviews
July 02, 2021
The purchase was fantastic. It was simple and did not take long. Mark Morgan was great explained everything no pressure. Totally a great place to purchase a car. take long. Mark Morgan was great explained everything no pressure. Totally a great place to purchase a car. More
by Sly3969
June 21, 2021
Keaton, was very pleasant and professional. He got us in and out in no time. We needed some special accommodations as we were 2.5 hrs away and they fixed us right up! and out in no time. We needed some special accommodations as we were 2.5 hrs away and they fixed us right up! More
by lleger10
Employees Worked With
Keaton Stokes
June 21, 2021
Great Purchase On a new F 150 Pickup No problem on this truck at this time . Stan Ellison E & A investment inc. truck at this time . Stan Ellison E & A investment inc. More
by Ford
Employees Worked With
June 02, 2021
I purchased a 2021 F150 Lariat PowerBoost.The purchase I purchased a 2021 F150 Lariat PowerBoost. The purchase was simple due to the fact that I was purchasing a difficult to find vehicle so negotiation I purchased a 2021 F150 Lariat PowerBoost. The purchase was simple due to the fact that I was purchasing a difficult to find vehicle so negotiation was very minimal. They offered a fair trade allowance without a hassle. There seemed to be vert little effort towards making us feel like valued customers or retain us for future purchases. I realize that there is not a lot of motivation for a dealer to invest in that effort but on a $70k truck you would expect at least a cup or a hat.... A bed liner would also have been nice. When I asked about it I was told they are cheap, go get one.... I also asked about tires, I was told they aren't a tire company. They said they can't register my truck for me with the state due to an out-of-state trade. One reason I bought now was to avoid a trip to the BMV to register a vehicle for a month... I have traded out-of-state multiple times in the past with no issue. They still charged a doc fee for the trade but I got the feeling that they just didn't want to mess with the registering the truck, especially since it was late on a Saturday. The salesman's knowledge of the truck was limited, possibly due to them moving through the lot so fast that the salespeople don't have time to acclimate themselves. I had Googled most things before arriving but there are some options that are tricky. The keyless entry number pad code is still missing. I can get it by pulling up a trim piece inside the cab but I shouldn't have to risk breaking a retainer clip to get my code. Would I recommend this dealer? I can honestly say I would not send someone there specifically. Would I go there again? Yes, if they had a vehicle I wanted but I wouldn't make a special trip to Delaware based on anything Byer's Ford did. More
by sturm1022ruger
April 30, 2021
Awesome dealership. Gave me a better deal than expected deal. They gave me too dollar on my trade, and hooked me up w a new car w zero interest through Ford Financial. deal. They gave me too dollar on my trade, and hooked me up w a new car w zero interest through Ford Financial. More
by Eric
April 26, 2021
My experience during the purchase of a 2021 Ford vehicle at Byers Ford was very positive. First, the Byers facility is conveniently located and the building itself is clean and well organized. The sales p at Byers Ford was very positive. First, the Byers facility is conveniently located and the building itself is clean and well organized. The sales person I dealt with (Dan Padgitt) was very knowledgeable and helpful in answering my questions and concerns. From previous experience I know that the service department can be counted on to provide quick and efficient service for any problems that may occur in the future. More
by brrobert
April 07, 2021
Purchased 2021F-250 one month ago. My third vehicle in 7-years from Byers Ford and salesman Mark Morgan. What more can you say, must be doing something right to keep retaining my business. Mark is an 7-years from Byers Ford and salesman Mark Morgan. What more can you say, must be doing something right to keep retaining my business. Mark is an exceptional salesman who listens and provides you with options you are looking for. The rest of the sales force is very welcoming and knowledgable. Hopefully I will be hanging on to this new truck for a while but when the time comes I will be heading back to Byers and see Mark. Maybe you should check them out too... More
by princehorn
Employees Worked With
March 29, 2021
Made the process of buying a new car enjoyable, and Mark Morgan was great at finding my ideal car! He was very helpful, and he help guide me to my new car. He helped me compare models to make sure I got ex Morgan was great at finding my ideal car! He was very helpful, and he help guide me to my new car. He helped me compare models to make sure I got exactly what I needed. I highly recommend going in and seeing Mark, he will make sure you leave in the perfect car for you. More
by my1stbronco
Employees Worked With
March 02, 2021
Made the deal to keep my rims/tires and tonneau cover, they swapped them out and I was rolling that afternoon. Great experience, I will be back there when I am ready to upgrade again. they swapped them out and I was rolling that afternoon. Great experience, I will be back there when I am ready to upgrade again. More
by M. Norton
March 02, 2021
Byers sales and finance personnel went out of their way to make my wife and I comfortable when we came in to review the car just an hour before closing. There was no rushing us and my wife and I were test to make my wife and I comfortable when we came in to review the car just an hour before closing. There was no rushing us and my wife and I were test driving the vehicle with in 10 minutes of arriving. The salesman answered all our questions during the negotiationon of vehicle price and trade in value of our old car. We had a price for the vehicle and an offer for our car in 30 minutes. The deal was closed in 45 minutes. The business was supposed to close in 15 minutes. However, the finance person took care of all necessary preliminaries, credit check and loan setup even though it was past closing time. All paper work was 90% electronic and completed in 30 minutes. He went the extra mile to make sure we had the best interest rate and answered all our financial question. I hope this experience is the start of a long and rewarding relationship with your Byers More
by Old timer
