Bob Drollinger

We went to Buyers Ford in Ohio fully prepared and ready to purchase a Ford F-150. Unfortunately, our experience with the salesman was extremely disappointing. From the beginning, his attitude came across to purchase a Ford F-150. Unfortunately, our experience with the salesman was extremely disappointing. From the beginning, his attitude came across as rude and disrespectful. As customers who were seriously interested in buying a vehicle, we expected to be treated professionally and with basic courtesy. Instead, the way we were spoken to made us feel like our business was not valued. We were ready to spend our money there and purchase an F-150, but the salesman’s behavior completely changed our decision. A dealership can have great vehicles and competitive prices, but customer service matters just as much. We left feeling frustrated and disappointed. Based on this experience, we would not recommend Buyers Ford to anyone looking for a dealership where they expect to be treated with respect. More

Print

Service done right. Carson is a great asset to the service team! He is always friendly and helpful. Carson is a great asset to the service team! He is always friendly and helpful. More

by ZIGBEECAT Verified Customer Verified Customer

Print

Very happy with the Service at Byers Ford. They are very timely, share information as the service work unfolds. The car always has a floor protector out in it, which tells me they care and are They are very timely, share information as the service work unfolds. The car always has a floor protector out in it, which tells me they care and are concerned about the condition of the interior as well. Always a good experience at Byers More

by BDOONE Verified Customer Verified Customer

Print

I would like to praise Bob Drollinger Mark Morgan for handling the purchase of my used GMC. truck. Mark was always up -beat and friendly and had a answer for all my questions, or would find someone to he handling the purchase of my used GMC. truck. Mark was always up -beat and friendly and had a answer for all my questions, or would find someone to help me. Bob Drollinger was very customer oriented, and went above the normal for taking care of the service of my used truck. I felt Bob really cared about making me satisfied about buying my used truck and will recommend Buyers Ford to anyone looking to buy a new or used vehicle. Best service I have ever had, and I have bought over a hundred vehicles so far! Thanks to Bob and Mark!! More

Print

I had an outstanding experience with Bob Drollinger, who connected me with Jeff Ashbrook in Sales, and Bill Thorpe in the finance department. Their exceptional efforts greatly assisted me in purchasing our connected me with Jeff Ashbrook in Sales, and Bill Thorpe in the finance department. Their exceptional efforts greatly assisted me in purchasing our 2024 Ford Expedition Max. We are incredibly grateful for such a wonderful and refreshing experience. It felt secure and comfortable trusting Bob, Jeff, and Bill throughout the entire process. We are especially thankful to Bob for all his efforts on our behalf, and we absolutely love our vehicle, which perfectly meets our family's needs. We will definitely return to Bob and Jeff for any future needs. I highly recommend them for their trustworthiness, kindness, professionalism, and expertise in addressing customer needs. We faced unique challenges in accommodating the evolving transportation needs of our three adopted special needs children. I shared the specifics with Bob, and with his extensive inventory knowledge and experience, he pinpointed the exact vehicle that would best meet our needs. It has indeed proven to be the perfect choice. I am so grateful for his patience, kindness, and willingness to listen before directing us. He was spot on. Just over two months have passed since we traded in and purchased our “MAX” (as my kids call it), and the vehicle is really meeting our family's needs so wonderfully. We are so profoundly grateful. I would highly recommend anyone to discuss their vehicle needs with Bob and Jeff. NO fake, NO fluff, NO games, NO fill. They are just good men of trustworthy character and integrity, genuinely happy to help however they can, and remarkable in the comprehensive way they care for each customer. More

Print

The team was fantastic to work with. They were so easy to work with. Rick helped us out so much! They were so easy to work with. Rick helped us out so much! More

by Jordan heeter Verified Customer Verified Customer

Print

Awesome experience, Byers Ford did everything humanly possible to get me into my vehicle.... Thanks so much Byers I'm one happy driver possible to get me into my vehicle.... Thanks so much Byers I'm one happy driver More

by ohjdroof812 Verified Customer Verified Customer

Print

I like they have pick up service my truck and then bring it back to me it back to me More

by snorahood Verified Customer Verified Customer

Print

They do a good job,they seem to give you options on what needs looked over needs looked over More

by thomas5773 Verified Customer Verified Customer

Print

Very trustworthy and friendly do very good quality work they only fit what needs to be done they only fit what needs to be done More

by glen53366 Verified Customer Verified Customer

Print