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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.7
465 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 465 reviews

October 31, 2025

I knew exactly what I wanted. Went in filled out the application and I was out the door. More

by nancylmcclain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

Byers Ford responded

Thanks so much for sharing your experience! We're thrilled to hear the process was quick and smooth for you. Making things easy and efficient is exactly what we aim for, and it's great to know we hit the mark. We truly appreciate you choosing us and look forward to serving you again!

October 30, 2025

They were great, took longer than they estimated and didn’t charge more. Will take my Navigator there from now on. More

by vancem63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2025 -

Byers Ford responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team delivered quality work on your vehicle. We truly appreciate your understanding about the timeline - sometimes these things take a bit longer to ensure everything is done right, and we're glad we could keep to our original quote.

October 26, 2025

We've purchased our last 3 vehicles from Byers, and each time they've accommodated to our purchasing needs very well, staying within our budget. Byers is currently in the process of working through some mec More

by sjbschlaegel
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
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Oct 27, 2025 -

Byers Ford responded

Thank you so much for your continued trust in us over the years! We truly appreciate your loyalty and are glad we've been able to meet your needs each time. We're working hard to resolve the mechanical issues with your recent purchase and want to make sure everything is taken care of properly. Your satisfaction means the world to us, and we're here to support you every step of the way. If there's anything else we can do for you, please don't hesitate to reach out.

October 22, 2025

Went in for my 2025 Escape's first oil change at 3,800 miles. In and out. More

by Joepusateri002
Recommend Dealer
Yes
Employees Worked With
Don't know. Just an oil change.
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Oct 23, 2025 -

Byers Ford responded

Thank you for sharing your experience with us! We're so glad to hear your first oil change for your new Escape was quick and easy. We pride ourselves on efficient service and appreciate you choosing us. We look forward to seeing you next time.

October 22, 2025

Everyone at Byers is always so friendly and helpful. The information I get on the forms is concise and helpful. Thank you for the excellent service. More

by deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Candella
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Oct 23, 2025 -

Byers Ford responded

Thank you for your wonderful review! We're so happy to hear that our team has been friendly and helpful. We appreciate you taking the time to share your positive experience and we look forward to serving you again soon.

October 16, 2025

Informative and low pressure. Fair and honest. Take 5k more off truck and I will write you a story about experience. More

by luckycat1
Recommend Dealer
Yes
Employees Worked With
Mark
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Oct 17, 2025 -

Byers Ford responded

Thank you so much for the honest feedback! We're thrilled to hear you found our approach informative and low pressure - that's exactly what we strive for with every customer. While we can't adjust pricing further at this time, we'd love to continue earning your business through our fair and transparent service. We're here whenever you're ready to move forward and would be happy to discuss any questions you might have.

October 16, 2025

Satisfied with service, including pick-up and drop-off. Was disappointed that they replaced both front and rear wipers when I only authorized front wipers but not going to complain. More

by cla.ruby.17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Kaylee
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Oct 17, 2025 -

Byers Ford responded

Thank you for sharing your experience with us. We're glad you were satisfied with our pick-up and drop-off service. We apologize for the miscommunication regarding the wiper replacement and will review our process to ensure this doesn't happen again. We appreciate your feedback and hope to see you again soon.

October 15, 2025

Great service and amazing staff! . I trust them to do the work on my vehicles! More

by d.taucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2025 -

Byers Ford responded

Thank you for your wonderful review! We're so happy to hear you had a great experience with our team. Earning your trust means the world to us. We look forward to seeing you again for any future vehicle needs.

October 14, 2025

He kept me informed on what was going on in my vehicle He also has helpful in looking to the warranty to make sure it was covered More

by JERRYSMITH47
Recommend Dealer
Yes
Employees Worked With
SIY
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Oct 15, 2025 -

Byers Ford responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team kept you well-informed throughout the process and was able to help navigate your warranty coverage. Clear communication and looking out for our customers' best interests is exactly what we strive for every day. We truly appreciate your trust in our service and look forward to helping you with any future vehicle needs. Thanks again for choosing us!

October 11, 2025

Always have the best experience with this group! They are amazing and always listen to what I have to say More

by RUSHGIRL302003
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Marks
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Oct 13, 2025 -

Byers Ford responded

Thank you so much for your kind words! We are so happy to hear that you've had a great experience with our team. It means the world to us that you feel heard and valued. We look forward to seeing you again soon.

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