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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
362 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 362 reviews

May 10, 2025

Great service department. Professional, friendly and efficient. Always going above to be informative and goes the extra mile in doing her best to save the customer money. More

by MY3SONS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that you found our service department to be professional, friendly, and efficient. Going the extra mile for our customers and helping them save money is exactly what we strive for every day. Your feedback means the world to us, and we look forward to continuing to provide you with top-notch service in the future!

May 08, 2025

I have purchased other vehicles from Byers in the past. As usual they were very good. They listened to exactly what I was wanting. I will return in the future when I'm in the market again. Never disappoint More

by kbeers
Recommend Dealer
Yes
Employees Worked With
Steve Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cousins
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May 12, 2025 -

Byers Ford responded

Thank you for your kind words and for choosing Byers once again! We're thrilled to hear that our team listened closely to your needs and delivered the experience you were looking for. It means so much to us to have your trust and loyalty over the years. We’ll be ready to help you find the perfect vehicle when you’re in the market again.

May 05, 2025

Always easy and smooth. My sales guy Mark Morgan is wonderful. He IS the reason I have bought 5 cars at your dealership and continue to return even after relocating out of s More

by clcrump317
Recommend Dealer
Yes
Employees Worked With
Steve Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cousins
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May 07, 2025 -

Byers Ford responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such positive experiences with us, and we couldn’t agree more—Mark Morgan truly is amazing. It’s loyal customers like you that inspire us to keep delivering the best service possible. We’re honored that you’ve chosen us for 5 cars, even after relocating out of state. Thank you for your continued trust and support! We look forward to helping you again in the future. Safe travels!

May 03, 2025

The best experience. Very professional and even saved us a ton of time by getting everything set up for us. More

by brandonmwalker
Recommend Dealer
Yes
Employees Worked With
Bob, Jeff
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May 07, 2025 -

Byers Ford responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had the best experience and found our service to be professional and efficient. Saving you time and making everything seamless is always our goal, and it’s amazing to know we were able to deliver that for you. Your kind words mean a lot to us, and we truly appreciate your support!

May 02, 2025

Wonderful, outstanding customer service, exceeds expectations, goes above, listens, thoughtful to situations, gracious, kind and helpful in explaining things More

by kjr216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Byers Ford responded

Thank you so much for your kind words and thoughtful review! We’re thrilled to know that our customer service exceeded your expectations. Listening and being attentive to each situation is truly important to us, and it means the world to hear that it made a difference for you. Your appreciation inspires us to continue providing gracious, kind, and helpful service. If there’s anything else we can do for you, don’t hesitate to reach out!

April 29, 2025

Easy scheduling, great service Appreciated the follow up to make sure everything went well Will return More

by MBOLEN37
Recommend Dealer
Yes
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April 29, 2025

Brought car in for oil change no appointment was necessary Carson got it right in and was done in a timely manner More

by fomoco52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Borgia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Drollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 28, 2025

Had 8am appointment for oil change and didn't get out until 9:45. Told about an hour. More

by DaleK
Recommend Dealer
Yes
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April 27, 2025

Very courteous and quick with responses. Great to work with and she cares about the customers. More

by J5rice58
Recommend Dealer
Yes
Employees Worked With
Tiffany
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April 26, 2025

Auto service 60000 miles, they picked up fromy home and returned the same day. Awesome service More

by thewmaninoh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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