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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.7
675 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 675 reviews

June 16, 2025

Rick did a great job! Was very helpful and quick to respond with any questions More

by rconner2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
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Jun 16, 2025 -

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that Rick provided you with such helpful and responsive service. We aim to deliver a smooth and positive experience, and it’s wonderful to know Rick met your expectations. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We truly appreciate your feedback!

June 13, 2025

Byers handled the door-replacement recall of my 2020 Escape exceptionally well. Sly Wallen in the service department shepherded this through very well. His communication was noteworthy, keeping me infor More

by EKMiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Byers Ford responded

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that Sly Wallen and our service department were able to handle your door-replacement recall so smoothly. Communication and ensuring that you're kept informed throughout the process are priorities we value deeply, and it’s wonderful to know we delivered for you. We're also glad you were happy with the courtesy car and the great work from the body shop on fitting and color matching. Your satisfaction means the world to us, and we appreciate the opportunity to assist you. If you need anything else, please don’t hesitate to reach out. Thank you for choosing us!

June 12, 2025

Always quick to get me in when needed. Always fix the issue in a timely manner & Always try to work me the best deal to keep me safe in my vehicle. More

by Cindy Dahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Byers Ford responded

Thank you so much for your kind words and for taking the time to leave us a review. We’re thrilled to hear that you’ve had such a positive experience with us. Our team always strives to provide quick, reliable service, and we’re glad to know we’ve been able to help keep you safe on the road. Working out the best deals for our customers is something we genuinely care about, so it’s wonderful to hear that this has been helpful for you. We appreciate your trust in us and look forward to assisting you whenever you need us again!

June 12, 2025

Good overall. I feel all aspects of Byers Ford have improved over the last few years. The service reps do a great job. More

by RMT6490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Byers Ford responded

Thank you so much for sharing your thoughts! We’re thrilled to hear that you’ve noticed improvements over the years and that our service reps are doing a great job. We continuously strive to enhance the experience for our customers and your feedback lets us know we’re on the right track. If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. We appreciate your support!

June 12, 2025

Great local dealer that works with my son and I on his Ford Focus let us know the issue but no hard sell to use them to fix it which was great due to my son being a college student on a tight budget! More

by alex@thepembrokes.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Byers Ford responded

Thank you so much for sharing such a thoughtful review! We’re delighted to hear that you had a positive experience working with our team. We understand how important it is to provide honest and pressure-free service, especially when budgets are tight. We’re glad we could assist both you and your son with his Ford Focus and appreciate the trust you placed in us. If you need anything in the future, don’t hesitate to reach out—we’re always happy to help!

June 11, 2025

Totally surpassed my expectations! The customer service that I received was excellent and I’ll definitely be back for future needs. More

by Lainietaylor0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that we surpassed your expectations and that you had a great experience with our customer service team. It means the world to us to know that you’ll be back for your future needs. We look forward to serving you again soon!

June 10, 2025

Very good customer service and very helpful staff with my purchase of my new truck. More

by coolest_aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that our team provided you with excellent customer service and support during your truck purchase. It’s our goal to make every customer feel valued and taken care of. If you have any questions or need further assistance, don’t hesitate to reach out. Enjoy your new truck!

June 10, 2025

I was very happy with the work that byers ford did on my vehicle thank you. More

by douglas15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you were happy with the work we did on your vehicle. Providing excellent service is always our goal, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

June 08, 2025

Service was excellent! Everyone was helpful and the mechanics were knowledgeable. I would recommend it to anyone! More

by kw341918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Byers Ford responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had an excellent experience and that our team was able to provide the help you needed. Our mechanics take great pride in their work, and feedback like yours motivates us to keep delivering top-notch service. We truly appreciate your support and look forward to serving you again in the future!

June 04, 2025

Worked me into their schedule quickly Kept me informed of when the car would be completed Estimated total cost of the repair was reasonable More

by dmickey0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Byers Ford responded

Thank you so much for sharing your experience with us! We're glad we could accommodate your schedule and keep you informed throughout the process. It’s great to hear that you found our cost estimates reasonable. Providing timely, clear, and fair service is always our goal, and your feedback means a lot to us. If you need any assistance in the future, we’re here to help!

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