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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.7
732 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 732 reviews

September 20, 2025

Nick made my purchase so easy! Thank you 😊 Will recommend Byers to all my friends! More

by c_reynolds43025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Hedges
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Sep 22, 2025 -

Byers Ford responded

Thank you so much for this wonderful review! We're thrilled to hear that Nick made your purchase experience so smooth and enjoyable. He'll be delighted to know how much you appreciated his help. We're grateful for your recommendation to friends and look forward to serving you again soon.

September 19, 2025

Byers Ford I would send other people there cuz me and my fiance enjoy what they done for us and I could definitely after this car paid off get another one through them More

by Rowlandpac12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Byers Ford responded

Thank you so much for this wonderful review! We're thrilled to hear that you and your fiancé had such a positive experience with us at Byers Ford. Knowing that you'd recommend us to others and are considering us for your next vehicle purchase means the world to our team. We truly appreciate your trust and look forward to serving you again in the future.

September 17, 2025

I like they have pick up service my truck and then bring it back to me More

by snorahood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Borgia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Drollinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Garverick
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Hess
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Perry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Maynard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 22, 2025 -

Byers Ford responded

Thank you for your review! We're so glad you enjoy our pickup and delivery service. We know how busy life can get, so we're happy to make things a little easier for you. We look forward to seeing you again soon

September 13, 2025

Quality if workmanship seems good. But they're incredibly slow, a 1 day job will be 3 days. Maybe its a lack of staff, lack of parts, or lack of space to work. My biggest disappointmen More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Sep 15, 2025 -

Byers Ford responded

Hi there, Thank you for taking the time to share your feedback about our workmanship quality - we truly appreciate that recognition. I sincerely apologize for the delays you experienced and especially for the scratches left on your driver's door. This absolutely does not meet our standards, and I understand how disappointing this must be. We'd like to make this right. Please contact us directly so we can discuss how to properly address the damage to your vehicle and improve our service timing moving forward. Thank you for giving us the opportunity to learn from this experience.

September 11, 2025

Carson is very understanding with my needs and doesn't push anything i am not needing. Since discovering that Carson is willing to work on my work vehicle, I will be bringing more of my business his way i More

by garyricard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 12, 2025 -

Byers Ford responded

Thank you for sharing your positive experience with Carson. We're so glad to hear that he provided you with excellent, honest service for your work vehicle. We appreciate your business and look forward to working with you again soon.

September 11, 2025

Have always been courteous and professional when I’m there. The place is a bit of a labyrinth though More

by Lecuyebd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 12, 2025 -

Byers Ford responded

Thank you for the kind words about our team! We really appreciate you highlighting their professionalism. We understand our layout can be a bit of a maze and are always looking for ways to make navigation easier for our guests. We hope to see you again soon!

September 11, 2025

Stopped in for an oil change, no appointment necessary. Easy in fast out. Even got the tires rotated in less than an hour. Thank you! More

by jlparker030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Good the GM even stopped and introduced himself and asked if I needed anything.
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Sep 12, 2025 -

Byers Ford responded

Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a fast and easy experience getting your oil changed and tires rotated. We pride ourselves on providing quick and efficient service, and it's great to know we hit the mark for you. We look forward to seeing you again for your next service.

September 06, 2025

Awesome! Second to none! Appreciate the way I am treated. Very, very friendly and attentive staff. More

by jdwpgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 12, 2025 -

Byers Ford responded

Thank you so much for this wonderful review! We're thrilled to hear that our team made such a positive impression on you. Your kind words about our staff being friendly and attentive truly mean the world to us - we'll be sure to share your feedback with the entire team. We appreciate you taking the time to share your experience and look forward to welcoming you back soon!

September 05, 2025

Easy to deal with and gave me a fair trade in value. Like Byers Ford! More

by rawhide92003
Recommend Dealer
Yes
Employees Worked With
Steve Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cousins
Print
Sep 12, 2025 -

Byers Ford responded

Thank you for your wonderful feedback! We're so happy to hear that you had a great experience with our team and received a fair value for your trade-in. We appreciate your business and look forward to seeing you again.

September 04, 2025

I like working at ford so far. I got hired in in may after my 2 year school at hocking college and have enjoyed being in the express lane. It’s nice working on cars and gaining exp More

by cottom.joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 12, 2025 -

Byers Ford responded

Thank you for sharing your experience! We're so glad to hear you're enjoying your time with us and gaining valuable experience in the express lane. We're happy to have you on the team.

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