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Byers Mazda
Columbus, OH
973 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed..
We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 973 reviews
April 17, 2018
Routine oil change Not an issue for this visit but, I’m not a big fan of centralized scheduling. I like talking directly to a service writer as they can sometimes give s Not an issue for this visit but, I’m not a big fan of centralized scheduling. I like talking directly to a service writer as they can sometimes give some insight into service issues and estimated costs beforehand. More
by Dfal102
Verified CustomerEmployees Worked With
April 15, 2018
Earnie Lutz I was very please with the entire process of purchasing a new car from Byers. I was particularly impressed with the salesman (Chad Braunbeck) in my I was very please with the entire process of purchasing a new car from Byers. I was particularly impressed with the salesman (Chad Braunbeck) in my first visit. His product knowledge about the features, upgrades, consumer reports and competitive pricing, was exceptional. My second visit, Chad was off. Chad Sneed spent several hours with me and made me comfortable with purchasing my Outback. This the first new car I had purchased in 17 years. Your Subaru staff made it a pleasant experience. Thank you Earnie Lutz Columbus, Ohio More
by Earnie Lutz
Employees Worked With
Jon Haskins, Chad Sneed, Mark Haag, Brandon Jackson, Chad Braunbeck, Carrie Pezzutti, Greg Scott, Tim England
April 14, 2018
Thay were all nice.You should give them all a raise in pay. They all went out of there way to help me. They fixed the suv a lot faster then I thought it would take ,and the waiting room was very clean. They all went out of there way to help me. They fixed the suv a lot faster then I thought it would take ,and the waiting room was very clean. More
by OCEANVIEWDON
Employees Worked With
Ann Hill. I don't know the others names
April 14, 2018
Great service buuuut.. I had quick express service but I can't seem to ever get the service center to notate the work in my maintenance manual, I always have to go back and I had quick express service but I can't seem to ever get the service center to notate the work in my maintenance manual, I always have to go back and ask :/ is this not a thing anymore? More
by HakanaiSeishin
Employees Worked With
Michael Gordon
April 13, 2018
Good maintenance Great servicing on car and explaination was done Car wash was marginal. My wife was happy with service but not impressed with car wash experience Great servicing on car and explaination was done Car wash was marginal. My wife was happy with service but not impressed with car wash experience More
by WCRATES
April 12, 2018
Recall service People are very nice took their time explaining the service to be performed. Took less time than expected. Car was nice and clean. Oil change done als People are very nice took their time explaining the service to be performed. Took less time than expected. Car was nice and clean. Oil change done also More
by lushinsky
April 12, 2018
Great The service is always done well and the customer service is great. The work is done in a timely manner and sometimes sooner than promised. The service is always done well and the customer service is great. The work is done in a timely manner and sometimes sooner than promised. More
by SMLAWRIE
Employees Worked With
April 11, 2018
Excellent service facility I was very pleased with my experience at Byers. The staff is very helpful and did a great job to get me in and out as quickly as possible. I was very pleased with my experience at Byers. The staff is very helpful and did a great job to get me in and out as quickly as possible. More
by smitre9
Employees Worked With
I’m not sure the name of the employee, but one of the guys working the express service on 4/10 was extremely helpful, Mark Haag
April 10, 2018
Tire pressure was low after service & car was not washed Even though the low pressure signal turned on after the service, it was not maintained. Also, last couple of times car was was not done although this Even though the low pressure signal turned on after the service, it was not maintained. Also, last couple of times car was was not done although this time the service agent called and explained the reason, there was enough time until we went to pick up the car. More
by tmanandhar
April 09, 2018
Professional and friendly Nice delaership. Had I the car that I was looking for. Sales person and sales manager professional. I have heard positive things abouth Byers deale Nice delaership. Had I the car that I was looking for. Sales person and sales manager professional. I have heard positive things abouth Byers dealerships. More
by bastianlm
Employees Worked With
Chuck Eberhart
