Ken King
Ken  King at Byers Mazda
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Ken King

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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3.5
36 Reviews

Dealership Experience

11 yrs, 11 mos

Industry Experience

39 yrs, 3 mos

Languages Spoken

English English

3.5

36 Reviews

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36 Reviews of Ken King

May 26, 2023

Dealership Rating
Employee Rating

We went into Byers Mazda just to see some vehicles without any expectations and we were so pleasantly surprised by supportive, informative and honest salesmen and advisors! We worked with John Bechtel More

by Cheryl James
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2023

Byers Mazda responded

Thank you for taking the time to leave a review and five-star rating, Cheryl! We are so pleased that our staff was able to exceed your expectations during your visit! John Bechtel has been an integral part of Byers Mazda for many years and we couldn't be prouder of his commitment to customer service. We are delighted that he was able to guide you through the process and help you find a cost-effective solution that suited all your preferences. Our dealership values were reflected in this interaction and we are thrilled that they resulted in such a successful outcome. We look forward to welcoming you back again soon!

May 01, 2023

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My experience with purchasing a new car at this dealership was the best I have ever had. It was straightforward, quick and easy. They were able to help find the exact car that fit my needs and bu More

by JIJ
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2023

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to purchase your new vehicle! We appreciate your business and are thankful for your review.

April 28, 2023

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Employee Rating

Went in for scheduled oil change & met w/John to determine the best time for our next lease - left with a brand new vehicle! Another great experience w/John at Byers Mazda More

by Tim from Galena
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Eberhart, John Bechtel

Apr 30, 2023

Byers Mazda responded

Hi Tim, thank you for choosing Byers Mazda to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 07, 2022

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All negative reviews for this dealership are being deleted by Mazda employees at this shady stealership including the 1 star review I gave them 2 months ago for the xxxx service job that almost killed More

by kj2009
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No

Other Employees Tagged: Female that doesn't work in service filling in

Sep 08, 2022

Byers Mazda responded

Hi, we are sorry you did not have a positive experience with us and our service manager would love to speak with you about it. At your convenience, please reach out to ayochus@byersauto.com with your contact info.

February 05, 2022

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Employee Rating

The service department made me wait an hour longer than quoted without giving me an update, so that I had to go inquire as to the status of my car. They acted condescending and tried to put the cause of th More

by Jay
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Feb 16, 2022

Byers Mazda responded

Hi Jay, we are very sorry you did not have a 5-star experience with us and would like to have our service manager reach out to you. Please email your contact info to ayochus@byersauto.com at your convenience.

September 23, 2021

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Working with this dealership has been a pleasure. Both in the sales and service department. I am in the process of buying a second Mazda CX-5. More

by Dmaller33
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Brien , Ross Koehler

Sep 28, 2021

Byers Mazda responded

Thank you for choosing Byers Mazda and giving us a 5 star review! We hope you are enjoying your second Mazda CX-5 and we hope to see you again for the third.

February 28, 2021

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Byers has an amazing team and are helpful in every department. They are very professional. I leased another CX-5 (for the third time). Excellent car! John Bechtel does a tremendous job. Thank you. More

by Gloria 2/26/2021
Customer Service
Friendliness
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

January 10, 2021

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Sales staff was great, service department is awful. They have had my car for a full month out of the year I’ve had it. They refuse to even replace a single part to fix an issue that they themselves already More

by snyderj.2244
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No

Other Employees Tagged: Thomas Hooks, Kevin Partridge

Jan 12, 2021

Byers Mazda responded

We're sorry to hear that you are not satisfied with the service you received with us. Please continue to stay in contact with our Service Manager and Mazda as they have been involved with your situation. Again we are sorry that you are having these issue and we hope they can be resolved soon.

July 18, 2020

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Jeff Allen is a great salesman. I was looking for a salesperson who didn’t pressure me, but rather helped me to discuss options. I couldn’t have asked for a better salesman when buying my first car! Th More

by Jamie
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Allen Jr.

Jul 20, 2020

Byers Mazda responded

Thank you for choosing Byers Mazda to purchase your vehicle Jamie! We greatly appreciate your review and your support!

August 09, 2018

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Employee Rating

Easy Breezy I have been a Byers customer since 2012 and I love everything about them. They are always very friendly, helpful and outgoing. My more recent experien More

by LVandal23
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Atef Behery, Zachary Nugen

Aug 17, 2018

Byers Mazda responded

Thank you for coming back and choosing us once again. It's always great to have our guests return multiple times to purchase and service with us. As always if you need anything, please reach out to us. Thank you again for coming back and purchasing from us.

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