Ken King
Ken King at Byers Mazda
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Ken King

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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4.9
99 Reviews

Dealership Experience

13 yrs

Industry Experience

40 yrs, 4 mos

Languages Spoken

English English

4.9

99 Reviews

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99 Reviews of Ken King

June 22, 2024

Dealership Rating
Employee Rating

Satisfied with service. Easy to schedule and the updates are convenient by text with video. Still salty my car isn’t washed with a service. More

by p_tolbert
Service Price Transparency
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Recommend Dealer
Yes

June 20, 2024

Dealership Rating
Employee Rating

Great salespeople will do what it takes to make you glad you came to BYERS More

by collierbj1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 25, 2024

Byers Mazda responded

Thank you for taking the time to leave a review of your experience with BYERS! We're incredibly fortunate to have such dedicated and hardworking salespeople on our team. They truly go above and beyond to make our customers happy and we're thrilled that was reflected during your visit. We hope you continue to enjoy the products and services provided by BYERS and we look forward to helping you again in the future.

June 14, 2024

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The people at Byers Mazda go above and beyond to take care of their customers. They are professional, knowledgeable, friendly and helpful. This is why I keep coming back. I trust them from the sale throu More

by shellylbaker
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

Jun 17, 2024

Byers Mazda responded

Thank you for choosing Byers Mazda, and taking the time to leave a review. We are thrilled to hear that we have earned your trust and loyalty through our exemplary customer service. It is always a delight to know that our team members' hard work and dedication has made a lasting impression on our customers. We appreciate your continued support and look forward to helping you with all of your automotive needs in the future.

June 06, 2024

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We have owned 5 Mazda's over 40+ years and primarily taken advantage of Byers (and formerly Patrick) service. They have always done a fine job for a good price. More

by Zoomzoom
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

Jun 06, 2024

Byers Mazda responded

Thank you so much for choosing us as your go-to service provider for the past 40+ years and for always giving us the opportunity to earn your business. We truly appreciate your loyalty and trust in our team at Byers. We are delighted to hear that we have consistently provided you with excellent service at a fair price. It has been an honor to care for your Mazda vehicles over the years, and we look forward to continuing this partnership for many more years to come. If there is anything else we can do for you or if you have any feedback or suggestions, please don't hesitate to reach out. Thank you again for your kind words and support.

June 05, 2024

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Fast, efficient, and answered my concerns. I love my Mazda and Byers helps me take good care of it. More

by Deb
Service Price Transparency
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Recommend Dealer
Yes
Jun 06, 2024

Byers Mazda responded

Thank you for taking the time to review your experience with Byers, we are glad to hear that our team was able to address any concerns and provide efficient service for your Mazda. We are honored to be a part of helping you take good care of your vehicle. Your satisfaction is our highest priority, so please do not hesitate to reach out if there is anything else we can assist you with in the future. Thank you for choosing Byers!

May 21, 2024

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Employee Rating

Drop was still done using pen and paper. Technician did a great job explaining the recommended repairs. Will continue to drop car off. Car service would be nice. More

by LISAYOUNG1163
Service Price Transparency
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Recommend Dealer
Yes
May 22, 2024

Byers Mazda responded

Thank you so much for choosing Byers and taking the time to leave a review, we truly appreciate it! I'm thrilled to hear that our technician did a great job explaining the recommended repairs, as we strive to provide exceptional service for all of our customers. We understand the importance of convenience, and your feedback has been noted. We are always looking for ways to improve our services and offerings, and will take your suggestion into consideration. Thank you again for trusting us with your car care needs, we look forward to seeing you again soon!

May 21, 2024

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Employee Rating

Everything was done as expected and promised I was very please with the overall experience More

by sbsollitto
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

May 22, 2024

Byers Mazda responded

Thank you for choosing Byers! We are thrilled to hear that your experience with us met your expectations. It is always our goal to provide excellent service and to fulfill any promises we make to our customers. Your satisfaction means a lot to us and we appreciate you taking the time to leave such a positive review. Thank you again for trusting us with your needs and we look forward to serving you in the future.

May 16, 2024

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Good service and always very polite employees. Will always be happy to come back here for any needs I have. More

by sigarsj
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Recommend Dealer
Yes
May 23, 2024

Byers Mazda responded

Thank you for taking the time to review your experience with Byers, we greatly appreciate it. We are thrilled to hear that you had a positive experience and were satisfied with our services. Our employees always strive to provide excellent service while maintaining a polite and friendly demeanor, so it's wonderful to know that this is appreciated by our customers. We look forward to welcoming you back for any future needs you may have. Thank you again for choosing Byers!

May 09, 2024

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Employee Rating

Service was prompt and everything went relatively smoothly. KEN KING IS AWESOME. He deserves a raise. More

by Elliot
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 10, 2024

Byers Mazda responded

Thank you for your glowing review Elliot, we are thrilled to hear that your experience at Byers Mazda was smooth and efficient. We will definitely pass along your kind words to Ken King and we agree, he is awesome! Thank you for choosing us for your car servicing needs and we hope to see you again in the future.

May 07, 2024

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Employee Rating

Ken was very professional and service was very punctual. I appreciate the video and Ken explaining everything to me. More

by jtenym10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Byers Mazda responded

Thank you for choosing Byers, we are always thrilled to hear positive feedback about our team and services. Ken is definitely one of our top professionals and I will make sure to pass on your compliments to him. We understand the value of punctuality and strive to provide prompt and efficient service to our customers. Glad you appreciated the video and Ken's thorough explanation, customer satisfaction is our top priority. Thank you for taking the time to leave a review, we truly appreciate your business and look forward to serving you again in the future!

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