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Byers Mazda

Columbus, OH

4.8
719 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 719 reviews

July 24, 2024

I was looking to buy a 1 year old car and eventually narrowed it down to three different vehicles. I increased my search radius 200 miles and found the car I wanted at this dealership for $1100 less tha More

by apritsch
Recommend Dealer
Yes
Employees Worked With
Austin Bare
Jul 25, 2024 -

Byers Mazda responded

Thank you for the glowing review, we truly appreciate your business and your trust in us. Austin Bare is extremely dedicated to his customer’s satisfaction which means a lot to us and our team here. We are glad that he could make your experience smooth and effortless. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. It’s great to hear that even before getting your desired car we already created happiness for you with ease by assisting in arrangement of your prior car donation whenever it at convenience even though causing a delay of 3 weeks as there was an existing challenge with the title being out of state. Thank you so much for taking the time to leave this excellent review. We really appreciate your business!

July 21, 2024

Great experience! John was helpful, friendly, and worked hard at getting the vehicle I wanted. I got everything I wanted and it was a quick and easy process. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Byers Mazda responded

We are so glad to hear that your experience at Byers was a great one, thank you for taking the time to leave us a review! John is a valued member of our team and it brings us joy to know that he was able to provide you with helpful and friendly service. We strive to make the car-buying process as quick and easy as possible, so we are pleased to hear your expectations were met. Thank you for choosing Byers and we hope you enjoy your new vehicle!

July 17, 2024

One of the best car buying experiences I've had in 35 years of car ownership. No games, just got me what I was looking for at a reasonable price. I came to Byers after a couple of weeks of back and forth More

by Ruby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Wiswell
Jul 18, 2024 -

Byers Mazda responded

Thank you for taking the time to write about your experience with us at Byers, we truly appreciate it! It was a pleasure to assist you in finding the perfect car and making sure your buying process was smooth and straightforward. We are thrilled to hear that you had such a positive experience with us and we're grateful that you chose to do business with us. At Byers, we strive to provide our customers with top-notch service and it's always wonderful to hear when we have succeeded. Please don't hesitate to reach out if there is anything else we can do for you and thank you again for spreading the word about Byers. We hope to see you again in the future!

July 13, 2024

John worked hard to get me the vehicle I wanted, in the color that I preferred, with a price I could handle. He was quick to respond and kept me updated on delays. More

by beckyeichorn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Byers Mazda responded

Thank you for choosing Byers Auto and for taking the time to share your experience! We're thrilled to hear that John was able to find you the perfect vehicle with your preferred color and budget. Our team takes pride in providing excellent customer service and we're glad to hear that John was quick to respond and kept you updated throughout the process. We understand how important it is to feel informed and involved during the car buying process. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing Byers Auto and we hope to see you again soon!

July 06, 2024

Were able to order the vehicle I wanted and ke I’ll pt me updated during the process. More

by Bfdearth67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Byers Mazda responded

Thank you for choosing our dealership for your vehicle purchase. We are delighted to hear about your positive experience with us, and we are pleased that we were able to order the exact vehicle you wanted. It's always our goal to keep our customers updated throughout the buying process, so I'm happy to hear that we succeeded in doing so for you. We appreciate your business and value your feedback. If there is anything else we can do for you or if you have any further comments, please don't hesitate to reach out. We are here to make sure your ownership experience is as enjoyable as possible.

July 04, 2024

Amazing and easy lease of a new car, which is rare! All of the people we worked with at this dealership were more than helpful. Russell, our salesperson, made sure he found the car my daughter wanted a More

by wmcpherson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2024

Awesome experience! I really appreciate the time and help the team members put in to help me find the perfect car! More

by Whybrga
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review, we are thrilled to hear about your experience with our team! Our goal is always to provide top-notch service and help you find the perfect car. We appreciate your business and hope to see you again in the future. Thank you for choosing us!

July 02, 2024

We had a 5 star experience! Ray was awesome and did everything we asked. We knew what we wanted and Ray and his team proved first class service and meet every goal anticipated More

by scotthadder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Byers Mazda responded

Thank you for sharing your exceptional experience at Byers Mazda with us! Ray and our team were ecstatic to hear about your satisfaction and how we met your every goal. It's always a pleasure to work with customers who know exactly what they want and trust our expertise. We can't wait to have you back for your next visit! We strive to continuously provide first-class service that exceeds expectations every time. Thank you for choosing Byers Mazda, and we look forward to seeing you again soon!

July 02, 2024

I loved my experience at Byers Mazda! John, Josh, Jeff, and Russell were extremely helpful and efficient during my time there. I felt very taken care of and was able to find the perfect c More

by maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Tristan, Jeff
Jul 03, 2024 -

Byers Mazda responded

Thank you for taking the time to leave such a glowing review, and for choosing Byers Mazda for your car-buying needs! We are thrilled to hear that John, Josh, Jeff, and Russell provided such excellent service and helped you find your perfect vehicle. Our team takes great pride in their knowledge and commitment to our customers' satisfaction. Congratulations on your new car, and we look forward to seeing you again in the future!

July 02, 2024

We met Rusty back in 2021 when he was with a different dealership, flash forward to 2024 and we were sad to hear he left that dealership but then got a call from Byers! It was an easy to decision to go wi More

by Emerye320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Byers Mazda responded

Thank you for leaving a glowing review, Rusty and our team here at Byers greatly appreciate it. We are so glad to have been able to provide you with the exceptional customer service that we strive for. It was truly a pleasure working with you again and we look forward to continuing our relationship in the future. Thank you for choosing Byers and we wish you many happy miles in your new car!

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