Byers Toyota

Excellent response time. Perfect customer service. Listened to my concerns & took care of the situation right away. Perfect customer service. Listened to my concerns & took care of the situation right away. More

We appreciate the thoroughness of the communication with the dealership, and the professional expertise. We also trust their opinion regarding needed services. I do not feel they try to upsell. This partic the dealership, and the professional expertise. We also trust their opinion regarding needed services. I do not feel they try to upsell. This particular service call was for a defective oil cover found by a very attentive mechanic. It was under warranty, so the parts and repair were covered. We were also offered a free rental car for the few days our car was at the dealership. More

I’ve brought numerous Toyotas to this dealership for service over 30 years or so. I find them to be honest and thorough in servicing my cars here. The Service Advisors here listen and communicate well. service over 30 years or so. I find them to be honest and thorough in servicing my cars here. The Service Advisors here listen and communicate well. More

Everything was good just wish trade in value was a little better No I'm done better No I'm done More

Went in for some recall work and got fixed in just over a week They even detailed the inside of my truck week They even detailed the inside of my truck More

Was able to get a last minute appt to get warranty parts installed The service department as able to get me in at the spur of moment appt to get warranty parts installed installed The service department as able to get me in at the spur of moment appt to get warranty parts installed More

Quick sale, what i asked for. Didn't have to sit all day in dealership. Could have done without long discussion of add ons like gap/warranty. Didn't have to sit all day in dealership. Could have done without long discussion of add ons like gap/warranty. More

Efficient and quick. It was a good experience and the only thing that I recommend changing is to reduce the pushy sales approach from the finance manager. I never buy ext It was a good experience and the only thing that I recommend changing is to reduce the pushy sales approach from the finance manager. I never buy extended warranties or other products from finance managers and I made that apparent at the beginning, but had to be very direct two or three times before he stopped trying to sell me add-on packages. More

Quincy Booker provided a 5/5 shopping experience. He helped me find exactly what I was looking for, was open to negotiation, and was incredibly easy to work with. The financial piece afterwards was He helped me find exactly what I was looking for, was open to negotiation, and was incredibly easy to work with. The financial piece afterwards was my primary complaint. Other than waiting a short while, the financial manager kept pressing for me to purchase the lifetime warranty. After saying “no” 3 times, they acted offended at the final answer. The words they used about the quality of the truck to convince me to take the warranty degraded the value of my purchase, which was very disappointing. More

Professional, clean, straight up with me and did not take too long to complete transaction. too long to complete transaction. More