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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
3,111 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 3,111 reviews

May 09, 2026

Staff were really easy to work with and communicated well. Getting my car in for service was easy. More

by abbey.trimble5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jameson Church
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May 11, 2026 -

Byers Toyota responded

Thank you for the great review. We are glad our staff was easy to work with, communicated clearly, and made scheduling service simple 😄

May 09, 2026

It was very good. I usually go out to see the guys I have dealt with and talk to them but they aren't there anymore. More

by shcorbe
Recommend Dealer
Yes
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May 11, 2026 -

Byers Toyota responded

Thank you for the great review. We are glad you had a good experience, and our team looks forward to getting to know you and assisting you moving forward.

May 08, 2026

One of the most consistent Toyota service centers and employees, in central Ohio however the actual service provided is sub par. Dropped off for service and TPMS light, vehicle was serviced but TPMS ligh More

by Craig Dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Why is Jamison not listed?
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May 11, 2026 -

Byers Toyota responded

Thank you for sharing this feedback. We understand how frustrating it is when a concern like a TPMS issue is not resolved after multiple visits. Please contact a manager so we can review your service history, look into why this was not corrected, and work toward a proper resolution.

May 08, 2026

I just bought a RAV4 hybrid. My Sales person was Morris Williams and he was so professional and kind that I drove from Royal Oak Michigan to Ohio to purchase from him. This is no More

by Carla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Byers Toyota responded

Thank you for the five star review. We are thrilled to hear Morris Williams provided such a professional, kind, and pressure free experience that it was worth the drive. Enjoy your new RAV4 Hybrid and thank you for trusting Byers Toyota 😄

May 08, 2026

Awesome, from start to finish. Gynnae is wonderful: always extremely friendly, helpful, knowlegeable, and honest. More

by ggreenjeans
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
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May 11, 2026 -

Byers Toyota responded

Thank you for the great review. We are happy to hear Gynnae continues to provide friendly, knowledgeable, and honest service from start to finish 😄

May 07, 2026

Came in for scheduled visit of tire rotation. Everything was fine but next visit probably need to get brakes. More

by lpreston345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Byers Toyota responded

Thank you for the great review. We are glad your visit went smoothly and appreciate you trusting us with your service. We will be ready to help when it is time for those brakes 😄

May 07, 2026

Great service department. All employees are friendly helpful kind and ready to help if needed More

by dyoungberg2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2026 -

Byers Toyota responded

Thank you for the great review. We are glad to hear our service department provided friendly, helpful, and kind support and made your experience a positive one 😄

May 06, 2026

Very helpful freindly Did his best to help with freindly and smily face , offered his advice from his experience in this feild More

by wahmaa54
Recommend Dealer
Yes
Employees Worked With
Arslan Asghar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arslan Asghar
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May 13, 2026 -

Byers Toyota responded

Thank you for the great review. We are glad our team provided friendly, helpful service and shared their experience to support you 😄

May 06, 2026

Asked service rep to wash the car after service but he didn't do it. This is the second time I encountered this issue More

by yadav.trupti
Recommend Dealer
No
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May 11, 2026 -

Byers Toyota responded

Thank you for letting us know. We apologize for this inconvenience, especially since it has happened more than once. Please contact a manager so we can look into this and address it properly.

May 06, 2026

Very professional and personable. Explained all the repairs done on my truck and had it done in a timely manner. I will recommend Byers Toyota to my family and friends! Thank you Mich More

by mrrsmith2
Recommend Dealer
Yes
Employees Worked With
Jameson Church and Josh Lewis.
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May 13, 2026 -

Byers Toyota responded

Thank you for the great review. We are glad Michael provided professional, personable service and kept everything clear and timely. We truly appreciate the recommendation to your family and friends 😄

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