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Byers Toyota

Delaware, OH

4.6
3,292 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 3,292 reviews

October 25, 2026

I have had my Camry serviced at Byers Toyota for 11 years. It’s been a great experience, so much so other family members have decided to use Byers for their Toyota maintenance. More

by collins.jw83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

Byers Toyota responded

Thank you for your incredible loyalty over the past 11 years! We’re so glad our team at Byers Toyota has consistently provided great service for your Camry. It means so much to us that you've trusted us enough to recommend our service department to your family. We truly appreciate your continued support! 😊

October 24, 2026

Easy, efficient and friendly Communication was great and service as always was amazing Love it More

by vandykem2
Recommend Dealer
Yes
Oct 26, 2026 -

Byers Toyota responded

Thank you for the wonderful review! We’re so glad our team continues to provide friendly, efficient service and great communication throughout your visits. We truly appreciate your continued support and look forward to seeing you again! 😊

October 24, 2026

How would you rate I don't recall the names. But the staff was rude, didn't wash the car as promised and the car sat 20 minutes in the parking lot before they told me it was finished. I had the More

by carl.turner
Recommend Dealer
No
Employees Worked With
I don't recall the names. But the staff was rude, didn't wash the car as promised and the car sat 20 minutes in the parking lot before they told me it was finished. I had the same experience last time I came for service. I've bought 7 Toyota's from Byers
Oct 26, 2026 -

Byers Toyota responded

We sincerely apologize for the disappointing service experiences you've had with us. After purchasing seven Toyotas from Byers and trusting us with their service, we understand how frustrating it is to feel that your loyalty hasn't been reflected in the care you've received. Please reach out to our service manager so we can review your concerns and work toward providing a better experience for you and your wife on your next visit.

October 24, 2026

Met me at door when drove in Quick process courteous Was done well and quickly More

by Sly3969
Recommend Dealer
Yes
Employees Worked With
Jordon
Oct 26, 2026 -

Byers Toyota responded

Thank you for the great review! We’re glad our team greeted you right away and made your visit quick, easy, and enjoyable. We truly appreciate your support and look forward to seeing you again! 😊

October 24, 2026

Typical Vehicle was not detailed whatsoever. Sale went well and quick, but they could have knocked a little off the price and threw in a set of mudflaps. Vehicle was filthy. More

by danielblackham513
Recommend Dealer
No
Oct 26, 2026 -

Byers Toyota responded

Thank you for your feedback! We’re glad the sales process was quick and smooth, but we apologize that the vehicle’s cleanliness did not meet your expectations. We appreciate you bringing this to our attention and will share your feedback with our team.

October 22, 2026

No problem Reliable, thorough. I'm done now more to say at this time thank you. More

by tsavon
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
Oct 26, 2026 -

Byers Toyota responded

Thank you for the great review! We’re glad our team provided reliable and thorough service and made your experience a positive one. We truly appreciate your support and look forward to seeing you again! 😊

October 22, 2026

Great service and service team. Delivers my 4Runner back within a the time promised and were clear and concise about any issues that needed addressed. Will be back next time I nee More

by elampert68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

Byers Toyota responded

Thank you for the great review! We’re glad our team at Byers Toyota had your 4Runner ready on time and kept you informed throughout the service process. We truly appreciate your trust and look forward to seeing you again! 😊

October 21, 2026

I already did in the survey. Drove an hour each way to get key programmed. Was there for 2 hours. At some point Ghen came out and told me the was done when, in fact, it was not. More

by kelliottms
Recommend Dealer
No
Employees Worked With
Ghen
Oct 26, 2026 -

Byers Toyota responded

We sincerely apologize for the frustration and inconvenience you've experienced trying to get your key programmed. We understand how disappointing it must be to make multiple hour-long trips only to find the issue still unresolved, especially after being told the key was ready. Please contact our service manager so we can review what happened and work toward getting this resolved.

October 21, 2026

Kyle and Jordan and the team did a excellent job handling my transaction. I traveled 650 miles to purchase a used Ranger. When I got there the truck was ready to go and so was the paperwork. Jonathan More

by jturner20
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Tremayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

Byers Toyota responded

Thank you for the great review, Jonathan! We’re so glad Kyle, Jordan, and the rest of our team made your purchase quick and easy, especially after traveling 650 miles to get here! We truly appreciate you choosing Byers Ford and hope you're enjoying your Ranger! 😊

October 20, 2026

Efficient determination of alignment issues. Appointment scheduled around my schedule. Completion of service with graphics to show alignment. More

by flinn388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

Byers Toyota responded

Thank you for the great review! We’re glad our team was able to accommodate your schedule, efficiently diagnose your alignment concerns, and provide helpful visuals explaining the service completed. We truly appreciate your support and look forward to seeing you again! 😊