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Byers Toyota - Service Center

Delaware, OH

4.5
1,324 Reviews
Call Service Center (740) 273-3998

1,324 Reviews of Byers Toyota - Service Center

Sort by
July 31, 2025

Great customer service, accurate diagnosis and repair, respectful associates. Easy to schedule and helpful updates via text. More

by Cegpharm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2025

Did not talk to service department in person ,always talked on phone.Told them that the car was being towed in do to not starting.Only had car 2 months. More

by joerisch1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not talk to above three people.
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Jul 28, 2025 -

Byers Toyota responded

Thank you for sharing your feedback. I’m sorry to hear about the trouble with your car and the challenges you experienced while coordinating remotely with our service department. Please know we truly value your concerns and would like to help. If there’s anything further we can do to assist or clarify, don’t hesitate to reach out to us directly. Your satisfaction is important to us.

July 25, 2025

Friendly service rider, knowledgeable, gave me choices as to repairs and/or replacement. Fixed tire dash light at no charge. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Byers Toyota responded

Thank you for sharing your experience! We're delighted to hear our service rider provided friendly, knowledgeable assistance and presented you with clear choices for repairs or replacement. It’s great to know they could also fix your tire dash light with care. Your trust means a lot to us, and we look forward to helping you again.

July 22, 2025

My advisor is the best! Pofessional and efficient. I always go to her and she is always the same. More

by Terpboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Byers Toyota responded

Thank you for your kind words! We’re thrilled to hear that your advisor continues to provide you with professional and efficient service. Your trust and satisfaction mean so much to us. We look forward to assisting you again soon!

July 16, 2025

The service used to be worth the 20 drive from dublin Not any more …. Last 3 services required a second trip VERY BAD Had our Land Cruiser for a week to replace the AC ..,, got it bac More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gynnae Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Byers Toyota responded

Thank you for sharing your feedback. We’re sorry to hear that your recent experience didn’t meet your expectations. We truly value your time and patronage, and we aim to provide the best service every visit. If there’s anything specific you’d like to share, we’d love to hear from you directly so we can address any concerns.

July 16, 2025

Service is fast and thorough. The place runs like a machine. Very smooth. Always friendly. Excellent waiting area. I moved to the other side of town but still come to this loca More

by channyr1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeannie McNeely
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Jul 21, 2025 -

Byers Toyota responded

Thank you so much for your kind review! We're delighted to hear that our fast and friendly service, along with our waiting area, continues to meet your expectations. It means a lot to us that you still choose this location despite being on the other side of town. Your support and trust motivate us to keep delivering outstanding service every time. We look forward to seeing you again soon!

July 15, 2025

Service was well done, the wait was not long, dealership comfortable to wait for repair to be done. . More

by nmort45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Byers Toyota responded

Thank you for your kind feedback! We’re so glad to hear that your wait was comfortable and the service met your expectations. Your satisfaction is always our top priority, and we look forward to serving you again in the future.

July 11, 2025

I bought my truck from Byers and took it there til I moved south. It will probably change my mind about buying another Toyota product because I’ve had such trouble getting anyone down here to fix it and More

by easyaccess123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2025 -

Byers Toyota responded

Thank you for sharing your experience with us. We're so grateful you trusted us with your truck while you were in the area. I'm genuinely sorry to hear about the trouble you've had since moving and about the timing issues with the part you needed. We understand how frustrating that can be, and your feedback is truly valuable to us. If there’s anything else we can assist with in the future, please don’t hesitate to reach out.

July 10, 2025

The service department is great Tony the master tech and my service advisor Jordon!! Top notch this is why I come here. More

by burketts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with anyone else
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Jul 11, 2025 -

Byers Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Tony and Jordon made such a positive impression. We’re proud to have them on our team, and it’s always a pleasure to serve you. Your recognition means the world to us, and we look forward to seeing you again soon.

July 10, 2025

Service was prompt and the service writer was professional and courteous. Would definitely recommend Byers Toyota More

by robertlee3rd
Recommend Dealer
Yes
Report | Print
Jul 11, 2025 -

Byers Toyota responded

Thank you for your thoughtful review! We're so glad to hear that our team provided prompt, professional, and courteous service. Your recommendation means a lot to us, and we’re excited to help you again in the future.

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