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Byers Toyota - Service Center

Delaware, OH

4.5
1,317 Reviews

1,317 Reviews of Byers Toyota - Service Center

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July 11, 2025

I bought my truck from Byers and took it there til I moved south. It will probably change my mind about buying another Toyota product because I’ve had such trouble getting anyone down here to fix it and More

by easyaccess123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

The service department is great Tony the master tech and my service advisor Jordon!! Top notch this is why I come here. More

by burketts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with anyone else
Jul 11, 2025 -

Byers Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Tony and Jordon made such a positive impression. We’re proud to have them on our team, and it’s always a pleasure to serve you. Your recognition means the world to us, and we look forward to seeing you again soon.

July 10, 2025

Service was prompt and the service writer was professional and courteous. Would definitely recommend Byers Toyota More

by robertlee3rd
Recommend Dealer
Yes
Jul 11, 2025 -

Byers Toyota responded

Thank you for your thoughtful review! We're so glad to hear that our team provided prompt, professional, and courteous service. Your recommendation means a lot to us, and we’re excited to help you again in the future.

July 05, 2025

Close and convenient to my home . Great customer service. My service advisor was the best. More

by m_beals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're delighted to hear that our location was convenient for you and that you received great service from your advisor. Your feedback truly means a lot to us, and we look forward to serving you again in the future.

July 02, 2025

Timely service, easy drop off process. Consistent communication. I will keep brining my vehicle back to Byers because of the stellar service. More

by Botokarski
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 02, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our timely service, easy drop-off process, and consistent communication. Ensuring a smooth and stellar service for our customers is always our top priority, so it means a lot to know you'll keep bringing your vehicle back to Byers. We truly appreciate your trust and look forward to seeing you again in the future!

July 01, 2025

Kept me up to speed on my vehicle while I was waiting for it to be ready More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Byers Toyota responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you felt well-informed while waiting for your vehicle. Keeping you in the loop is something we take pride in, and it’s wonderful to know it made a difference for you. If there’s anything else we can assist you with, please don’t hesitate to reach out.

June 30, 2025

The staff were nice and helpful. The dealership was clean and easy to navigate through when I picked up my car from a service. More

by kaitlyne.reyes
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that our staff was helpful and that you found our dealership clean and easy to navigate. Ensuring a seamless and pleasant experience for our customers is always our top priority. If there's anything else we can assist you with, don't hesitate to reach out. We look forward to seeing you again!

June 28, 2025

I've always had good service and good customer service 😀. I would recommend Byers to my friends More

by carolsmith3033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Byers Toyota responded

Thank you so much for your kind words and for recommending us to your friends! We’re thrilled to know you’ve had great experiences with our service and customer support. Your satisfaction means the world to us, and your review just made our day! 😊

June 27, 2025

Nice attention, good service, that part replacement was fast, during the work I received notification about it More

by pesanchez05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Byers Toyota responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that you appreciated our attention to detail, fast part replacement, and service updates during the process. Your satisfaction means the world to us, and we’re glad we could make everything smooth and efficient for you. If you need anything else, don’t hesitate to reach out—we’re always here to help!

June 25, 2025

Always pleased with the professional service that we receive here and we know our car is properly serviced. More

by Dawn Giehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawna Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Routt
Jun 25, 2025 -

Byers Toyota responded

Thank you so much for your kind words and trust in our service. We're thrilled to hear that you're pleased with the professional care and attention we provide. Knowing that you feel confident your car is properly serviced means the world to us. We're here whenever you need us and always happy to help!

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