Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Byers Toyota - Service Center

Delaware, OH

4.5
1,293 Reviews
Call Service Center (740) 273-3998

1,293 Reviews of Byers Toyota - Service Center

Sort by
May 08, 2025

Very quick and efficient found the problem and was able to resolve it with no issues would definitely recommend More

by jgmafun
Recommend Dealer
Yes
Employees Worked With
Dawson
Report | Print
May 04, 2025

Good communication, got us in quick and work performed quickly. Brakes were recommended even though we feel like there is still much life left on the pads according to the video. More

by Leslie W
Recommend Dealer
Yes
Report | Print
May 07, 2025 -

Byers Toyota responded

Thank you for your feedback! We're glad to hear you appreciated our communication and the quick turnaround on your visit. Regarding the brake recommendation, we always aim to prioritize safety and provide honest assessments based on what we see. However, we truly value your perspective and will happily take another look if you'd like further clarification. Please don't hesitate to reach out—we're here to help!

May 04, 2025

On my last service on my Sienna, I was informed that my spark plugs needed to be replaced and my cooling fluid also. I was aware that my spark plugs were never replaced but I was almost certain my cooling More

by RITZMANL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Routt
Report | Print
May 07, 2025 -

Byers Toyota responded

Thank you so much for sharing your feedback with us. We truly appreciate the time you took to review your service experience. It’s great to hear that you keep detailed records of your vehicle’s maintenance, as it ensures clarity and confidence in the work being performed. We are glad our service advisor provided you with the necessary cost information for changing your spark plugs. However, we understand the importance of accurate and transparent communication regarding all recommended services. If there was any confusion regarding the cooling fluid replacement, we sincerely apologize. Please do not hesitate to reach out to us directly if you have any further questions or concerns. We’re always here to help and ensure your vehicle receives the best care possible. Thank you for trusting us with your Sienna, and we look forward to assisting you in the future!

April 29, 2025

Great place to get your car serviced. Great place to get your car serviced, good customer relationships, timely notifications of the status of your vehicle. More

by ganeshr_r1
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
Report | Print
April 27, 2025

Great communication thru the process from scheduling the inspection thru check in and service, Work was completed ahead of schedule More

by dan@finishlinebuilding.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 26, 2025

Byers was great for fixing the manufacturers defect! They were prompt and efficient with cordial service. Toyota cost us two forty mile trips and 2 hours of our time because of their assembly error. I More

by k6862wj8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 26, 2025

I've only ever dealt with the service end of this dealer, but that's phenomenal! More

by DougThompson43015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 26, 2025

I’ve always been happy with the service I had. I can always get an appointment when I need it. More

by bmerr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 25, 2025

Great service, I was in and out quickly, and everything was explained to me quite well More

by philapatterson
Recommend Dealer
Yes
Report | Print
April 23, 2025

Very easy to work with. Found what I wanted. Had a good experience at Byers More

by sean.bonn
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
Report | Print
1
2
...
130