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Byers Toyota

Delaware, OH

4.6
3,070 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 1,469 service reviews

June 03, 2026

I am not happy with some of the answers i get about prepaid services i was sold More

by drsr55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2026

Gentleman said to give him 45 minutes. I waited an hour and 10 minutes and went inside service center to ask what was going on with my car. A gentleman went to ask person about my car, the More

by foreverwildme
Recommend Dealer
No
Jun 03, 2026 -

Byers Toyota responded

Thank you for sharing your feedback. We’re sorry for the longer wait and lack of clear communication. Please contact a manager so our team can look into this situation.

June 02, 2026

The service that is given by a few of your associates is excellent! Gynnae is always excellent! Very knowledgeable and a great asset to your business! More

by MCGRIFFITH87
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
Jun 03, 2026 -

Byers Toyota responded

Thank you for the wonderful review! We’re so glad Gynnae and our team continue to provide excellent, knowledgeable service 😊

June 02, 2026

Kinda a long story- nutshell, intial work on vehicle, mechanic broke AC condenser but wasn't found until months later. Brought vehicle back and initially wanted to charge me for it. Jameson was familiar More

by kenward180
Recommend Dealer
No
Employees Worked With
Jameson- he was good
Jun 02, 2026 -

Byers Toyota responded

We’re sorry to hear there were issues with the original repair, but we’re glad Jameson, the advisor, and the manager were able to help get things corrected. We appreciate your feedback and will look into the situation with our team.

June 01, 2026

Service was excellent and timely. Thank you for always helping us make sure our car is in the best shape possible for a longer car life More

by GOLFEXTRA26
Recommend Dealer
Yes
Jun 02, 2026 -

Byers Toyota responded

Thank you for the wonderful review! We’re so happy to hear your service was excellent and timely. We truly appreciate your trust in us to help keep your car in great shape 😊

June 01, 2026

We bought tires there to get the coverage but no coverage we had to pay to look for a leak! More

by GOLFEXTRA26
Recommend Dealer
No
Employees Worked With
We had to pay to have someone look at tire for a leak
Jun 02, 2026 -

Byers Toyota responded

We’re very sorry to hear about your frustration. We understand how disappointing it can be when coverage expectations are not clear. Please contact a manager so our team can look into the situation and better address your concerns.

May 29, 2026

The service man was very responsive. We purchased new tires... felt they were very professional and courteous More

by sdd1919
Recommend Dealer
Yes
Jun 01, 2026 -

Byers Toyota responded

Thank you so much! We’re happy to hear our team was responsive, professional, and courteous during your tire purchase 😊

May 28, 2026

Efficient and friendly. .. easy in and out..I appreciate not being led to purchase any extra products that aren't necessary at this time! ?? More

by krislucas087
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
Jun 01, 2026 -

Byers Toyota responded

Thank you so much! We’re happy to hear your visit was efficient, friendly, and honest from start to finish 😊

May 28, 2026

I called and explained to them that my screen on my car was going black.They got me in on the day and time I had open. They checked it out and fixed it. I asked Qynnae a question about the lights and it More

by terryphillips43344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Mitchell-Tech, Carrie Hacker- Clerk
Jun 01, 2026 -

Byers Toyota responded

Thank you so much! We’re happy to hear Qynnae and our team were able to get you in, explain everything clearly, and help get your screen issue taken care of 😊

May 26, 2026

Staff was happy and ready to get me in and out to save me time. The website to schedule my service needs work. More

by jfeakeating
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
May 27, 2026 -

Byers Toyota responded

Thank you for the great feedback! We’re glad our team was ready to help and respectful of your time. We appreciate your note about the scheduling website and will look into it.

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