Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Byers Toyota - Service Center

Delaware, OH

4.5
1,128 Reviews
Call Service Center (740) 273-3998

1,128 Reviews of Byers Toyota - Service Center

Sort by
April 11, 2024

Great people great service loved whole experience. Felt cared for and would recommend them to anyone More

by chartman890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Byers Toyota responded

Hi there, thank you for choosing Byers Toyota for your automotive needs. We're so pleased to hear that you had a great experience with our team and felt cared for during your visit. It's our goal to provide top-notch customer service and we're glad we could exceed your expectations. Thank you for the recommendation! Please let us know if there's anything else we can do for you in the future. - The Byers Toyota Team

Helpful
April 10, 2024

This dealership is the best overall. The sales team and the service team are exceptional. More

by paulaudrey.fayad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Byers Toyota responded

Thank you so much for your kind words about our dealership! We are so pleased to hear that our sales and service team exceeded your expectations. Our goal is always to provide exceptional service to our customers, and we're glad that we were able to do so during your visit. If there is anything else we can do for you or if you have any suggestions for how we can continue to improve, please don't hesitate to reach out. Thank you again for choosing Byers Toyota, and we look forward to welcoming you back in the future.

Helpful
April 09, 2024

The service is good here. I’ve never been dissatisfied with the quality of service or professionalism that I’ve experienced. More

by ADONISBOLDEN
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamison and Scott are great service representatives as well.
Report | Print
Apr 19, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us a review! We're thrilled to hear that our team at Byers Toyota has consistently provided you with quality service and professionalism. It's always our goal to exceed our customers' expectations, and we're glad to know we've done just that for you. Thank you for choosing us, and we look forward to continuing to serve your automotive needs in the future!

Helpful
April 09, 2024

Scott , service mgr went above and beyond for providing great service. Provided me a free car rental for the day, since the correct parts were unavailable on the first appt. And we have to make another day More

by crisubalde
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hopson
Report | Print
Apr 09, 2024 -

Byers Toyota responded

Thank you for the kind words, Scott is truly an asset to our team here at Byers Toyota. We are glad he was able to provide you with excellent service and make sure your needs were met. We understand how frustrating it can be when parts are unavailable and scheduling another appointment becomes necessary, so providing a free car rental was the least we could do for the inconvenience. Thank you for choosing Byers Toyota and we look forward to serving you in the future!

Helpful
April 09, 2024

Clear, transparent and professional. Love it! The receptionist was awesome. Thanks for the service. will come bacj More

by dramatic333drummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Byers Toyota responded

Thank you for taking the time to review your experience at Byers Toyota! We are thrilled to hear that you found our team to be clear, transparent, and professional. We strive to provide exceptional service for each and every customer. Your kind words about our receptionist have been passed along to her - she certainly brightened your visit with her outstanding customer service skills. Thank you for choosing Byers Toyota and we look forward to serving you again in the future!

Helpful
April 05, 2024

Very prompt, good communication, even dropped my truck off. Only reason for one less star was my tire pressure light came on one day after it being returned More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Apr 12, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your auto service needs! We are thrilled to hear that our team provided you with prompt and reliable service. It is wonderful to know that we were able to make things more convenient by dropping off your truck for you. We apologize about the tire pressure light coming on after the service was completed. Our technicians strive for perfection, but we will ensure that this is addressed in the future. If there is anything else we can do to improve your experience with us, please let us know. We hope to see you again soon at Byers Toyota!

Helpful
April 03, 2024

Always fantastic because of Tara Tara is an excellent Service Coordinator and specialist Excellent Support More

by jsadrocks62
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Report | Print
Apr 03, 2024 -

Byers Toyota responded

We are thrilled to hear that you had a fantastic experience with us at Byers Toyota, thank you for sharing Tara's name and highlighting her amazing customer service skills. Tara is truly an invaluable member of our team and we are lucky to have her. We will make sure to share your kind words with her and the rest of our staff - we know they will be just as delighted as we are! We take great pride in providing excellent support to our customers, and it is always wonderful to hear when we have succeeded in doing so. Thank you again for the kind review, we look forward to serving you again in the future!

Helpful
April 03, 2024

Excellent, Chelsea takes great care of us and our needs Chelsea is a terrific asset to the service department More

by jsadrocks62
Recommend Dealer
Yes
Employees Worked With
Chelsea
Report | Print
Apr 03, 2024 -

Byers Toyota responded

Thank you for taking the time to leave a review, we really appreciate it. We're so happy to hear that Chelsea provided you with such great care during your visit to our service department. We agree, she is a wonderful asset to our team and we'll be sure to let her know how much she was appreciated. We look forward to continuing to provide exceptional service for all your vehicle needs in the future. Thank you for choosing Byers Toyota!

Helpful
March 28, 2024

I left multiple messages for the finance manager and he never returned my call. They also sold me the paint and upholstery protection plan, telling me that I just needed to schedule an appointment if I More

by BARBARA_APPLEGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Moloney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Byers Toyota responded

Hello, thank you for sharing your experience with us. I apologize for the lack of communication from our finance manager and the confusion regarding the paint and upholstery protection plan. Customer satisfaction is our top priority and we take every comment, good or bad, seriously. I assure you that your concerns have been shared with our management team so we can address these issues internally and improve our services. We value your business and hope to have the opportunity to make things right for you in the future. Please don't hesitate to reach out if there are any further issues or concerns with your experience at Byers Toyota.

Helpful
March 26, 2024

Excellent service! Will we ever get the wash rack again? Tara Farmer is a processional Service Team Member!! More

by sheranglass
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Report | Print
Mar 28, 2024 -

Byers Toyota responded

Thank you for your positive review and high rating, we are thrilled you received excellent service at Byers Toyota! We appreciate your suggestion about the wash rack and have passed it along to our team for consideration. Tara Farmer is an incredible asset to our service team, and we will be sure to pass along your compliments to her. Thank you for choosing Byers Toyota, we look forward to providing you with exceptional service in the future.

Helpful
1
2
...
113