Byers Toyota - Service Center

Service Dept Was told my work would be about an hour. It was. I was kindly greeted and warmly dealt with the whole experience. The service on the car was very wel Was told my work would be about an hour. It was. I was kindly greeted and warmly dealt with the whole experience. The service on the car was very well done. More

Great! Very pleasant and honest service center. Work was done very quickly and price was very reasonable. No attempt to sell services I didn’t need and very Very pleasant and honest service center. Work was done very quickly and price was very reasonable. No attempt to sell services I didn’t need and very respectful of my time. Will be back! More

Used car oil service Everyone was very courteous and genuinely helpful. Customer lounge has easy access from write-up area. Consultant was extremely helpful. Would definit Everyone was very courteous and genuinely helpful. Customer lounge has easy access from write-up area. Consultant was extremely helpful. Would definitely recommend this dealer to friends & family. More

Do they know what they are doing? Car goes in for 1st service call, 5 month and don’t have 5000 miles on it. Get there early no problem they get my car in right away. I ask oil chang Car goes in for 1st service call, 5 month and don’t have 5000 miles on it. Get there early no problem they get my car in right away. I ask oil change and tire rotation, nope oil change at 10,000 miles. We will see what it needs and let you know. Hear nothing. My car is done, they change oil paperwork says at customer request, which I did no do. Tires don’t get rotated. Seriously question my choice of dealerships and service More

Car service The service department was friendly and polite professional people. My car was done in a reasonable amount of time. I would definitely recommend them The service department was friendly and polite professional people. My car was done in a reasonable amount of time. I would definitely recommend them to everyone. More

Great service prompt and courteous Great service from the time I arrived until I left I was well informed and they went over all of the paperwork with me.i would recommend them to every Great service from the time I arrived until I left I was well informed and they went over all of the paperwork with me.i would recommend them to everyone More

Great friendly service The Service Staff has always been friendly and knowledgeable. The service department has always kept me informed of any recall items that needed fix a The Service Staff has always been friendly and knowledgeable. The service department has always kept me informed of any recall items that needed fix and completed the work in a timely manner. More

Mixed reception After the high bar set in my first (and subsequent) interactions with the service personnel at Byers Toyota, I was more than a little disappointed in After the high bar set in my first (and subsequent) interactions with the service personnel at Byers Toyota, I was more than a little disappointed in this service encounter. On Saturday, 12/8, my 2010 Highlander Hybrid was towed, at my request, to Byers. When I arrived, I was greeted in less than an enthusiastic fashion. Perhaps it was b/c I interrupted Tony’s pizza lunch. There were several gaffs in his interactions with me (“what’s a good number to reach you?”; “You just looked me up by my number.” “Well, that could have been your sister’s or something.” “As soon as the tow truck driver gives us the keys...” “I just gave you the keys.” “ Oh, I meant as soon as the car gets here.” In my estimation, Tony did not seem interested in obtaining my information or business. Additionally, I shared some “hopeful” information (meant to allay my concerns, I’m fairly confident) that the tow truck driver provided. Both Tony and, to my chagrin, Daniel (during a subsequent telephone conversation), were disparaging and rather condescending regarding the tow truck driver’s opinion. Wow. How easy it would have been to state, “we’re going to see exactly what’s what before we conjecture on the cause of the malfunction” rather than dissing another individual. More

Honest and efficient Thought I needed brakes but a thorough review showed they were fine but alignment was required. Everyone was honest about my car and work was efficien Thought I needed brakes but a thorough review showed they were fine but alignment was required. Everyone was honest about my car and work was efficient. I appreciated the honesty and good workmanship. More

Reliable, Dependable, Timely Byers Toyota is extremely friendly and make you feel like they genuinely care for you and your business. They have expert technicians and mechanics Byers Toyota is extremely friendly and make you feel like they genuinely care for you and your business. They have expert technicians and mechanics and do excellent work on a timely basis.. More