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Byers Toyota - Service Center

Delaware, OH

4.5
1,296 Reviews

1,296 Reviews of Byers Toyota - Service Center

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November 30, 2018

You keep me having a dependable vehicle I love the way you treat me. You give me confidence in my truck at a fair price Byers is the best dealership I have ever dealt with. Being disabled a More

by BUCK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

November 29, 2018

Service is alive and well!! Had a questionable repair as to a warranty job or not and it was taken care of with no question. This tells me why I buy at Byers Toyota!! More

by GHUFF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

November 29, 2018

Regular oil change Called and got same day appt. arrived early and was greeted by service rep very well. Appt was for 3:40 and I was out before 4:00. Friendly and fast More

by Ronald Caldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Walker
Dec 03, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

November 29, 2018

Fast efficient and courteous I brought my Toyota in for a 15000 mile service. The service was prompt and courteous and they had me back on my way in a very short time. I would cer More

by New Toyota fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Dec 03, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

November 28, 2018

Radio repair My RAV4 radio was locking up and finally just tried to continually reboot. After working on the radio, they felt the radio was beyond repair and quot More

by Randy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Dec 03, 2018 -

Byers Toyota responded

Randy, we are sorry we were unable to find a fix for your radio. We appreciate your support, and we ask that you please give us a call if there is ever anything we can do to help!

November 28, 2018

Awesome Great job finished faster than predicted! Highly recommend this dealership. Christian Norman is the best! Hope to purchase another Toyota lease. Great More

by calabreze_1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Norman
Dec 03, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

November 25, 2018

Recall evaluation My Tacoma reviewed for frame rust. Gynnae was thorough in explaining the recall and the parts and timing for the work necessary on my truck. Even show More

by Sciotodave
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Byers Toyota responded

Hello There, It appears that you had a good experience with Gynnae explaining the situation with your Tacoma. With that said, we are concerned about the way you rated your visit. If it truly was worthy of only 1 star we greatly apologize and would love to learn more. Providing a positive customer experience is our number one goal, and we want to learn more. Please send us an email at jwarvel@byersauto.com. We look forward to hearing from you soon!

Nov 28, 2018 -

Sciotodave responded

Please revise my rating. I had excellent service and meant to give five stars and all the applicable questions I must’ve done it in reverse !

November 24, 2018

Excellent Service Everyone at Byera Toyota is very friendly yet very professional. We are always pleased with the excellent service we have come to expect. Highly re More

by JKRAYNAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop, Dan Kelley
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 24, 2018

Except for the long wait time, service was very good. My overall rating was 4 because I was in the waiting room for over 2 hours with no updates until I asked what was going on with my car. Otherwise, se More

by phyllisj11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 24, 2018

Easy in easy out Service department makes it very easy to get in and out, keeps you informed and provides detailed reports of service and inspections that were perform More

by bfrance73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

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